3,982 customer service manager jobs at 1,112 companies in Acton, CA
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Customer Service Manager
Long Beach, California, United States
$115k-$125k/yrOnsiteFull Time
Pacifica Logistics Group: Provides container drayage and logistics services for Western US ports.
10+ YOE10+ MgmtBachelor's degree and 10+ years of related experience, including managing customer service teams of 10 or more. Requires strong communication, leadership, analytical, problem-solving, and Microsoft Office skills.
Microsoft Office Suite, CRM, Workflow Technologies
VCA Animal Hospitals: Operates animal hospitals providing veterinary medicine and pet services.
3+ YOE2+ Mgmt3+ years client service experience with ≥2 years supervisory/management; preferred veterinary/healthcare experience; skills in team leadership, conflict resolution, training, client retention, and managing 24-hour operations.
Mars Veterinary Health: Global provider of preventive, specialty, and emergency veterinary care.
3+ YOE2+ Mgmt3–5 years client service experience with at least 2 years supervisory experience; strong leadership, training, conflict resolution, client retention, and ability to manage 24-hour/high-volume veterinary or healthcare operations.
Raymond West: A provider of warehouse equipment, supply chain solutions, and related services.
3+ YOE1+ MgmtRequires 3–5 years in customer service or client-facing roles, 1–3 years managing or supervising teams, strong communication, organization, analytics, and Microsoft Office proficiency; must be able to drive.
Microsoft Office Suite, CRM, Time and Attendance system
Jonathan Louis International: Designs and manufactures customizable fashion-forward home furniture.
7+ YOE7–12 years in account management, customer experience, or operations, preferably in B2B manufacturing; experience leading customer-facing teams, managing complex retail accounts, process improvement, escalations, and cross-functional operations.
FAYA Corporation: FAYA is a private technology, creative marketing, and branded-merchandise services serving business customers.
4+ YOERequires 4+ years in customer service or sales with US customers, mandatory people-management leadership experience, performance review experience, strong communication, sales, problem-solving, and leadership skills.
Tokyo Central: Retail chain selling Japanese and Hawaiian grocery products.
5+ YOE5+ MgmtRequires 5+ years of leadership experience in retail, customer service, hospitality, training, operations, or related fields; employee supervision, project management, service standards, training, Microsoft Office, Excel, and PowerPoint proficiency.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint
K&L Wine Merchants: A wine merchant that sells and distributes wine products.
2+ YOERequires 2–3 years of phone-based customer service experience, prior lead or supervisory experience, strong communication, de-escalation, multitasking, and basic call center software and CRM proficiency.
ArcosaNYSE: ACA: Provides infrastructure products for construction, energy, and transportation sectors.
3+ YOE1+ MgmtBachelor's degree or equivalent; 3+ years customer service experience with 1+ years supervisory experience; strong leadership, communication, conflict-resolution skills; experience with Oracle; ability to analyze performance metrics.
Berger Transfer & Storage: Provides residential and commercial moving, storage, and distribution services.
1+ YOEAnswer phones, manage customer orders, coordinate moves, and provide timely customer support; 1 year customer service experience and intermediate Microsoft Word/Excel/Outlook skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Bradshaw Home: Designer and marketer of kitchenware and home cleaning products.
5+ YOEHigh school diploma,5+ years customer service experience with emphasis on order management,Microsoft Office proficiency,experience with order management/ERP/WMS/OMS,strong communication,leadership,and performance management skills.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Access, WMS, OMS, ERP, OneNote
Sunny Health & Fitness: Sells and distributes home exercise and fitness equipment.
3+ YOE3+ years customer service experience; lead/supervisory experience preferred; Zendesk or similar experience; Microsoft Office proficiency; coaching, data analysis, and strong communication skills.
Crash Champions: Provider of automotive collision repair and refinishing services.
Requires interpersonal, customer service, analytical, problem-solving, multitasking, organizational, attentiveness, and patience skills, with ability to manage high call and email volume.
Mazzella Companies: Provider of lifting, rigging, and crane service solutions.
Respond to customer and sales requests, prepare quotes, enter and manage orders using ERP/CRM, coordinate with production, and provide exceptional customer service; high school diploma required, bachelor\u0002s preferred.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Crash Champions: Provider of national automotive collision repair and refinishing services.
Requires interpersonal, customer service, analytical, problem-solving, multitasking, organizational, attentiveness, and patience skills, plus the ability to manage high volumes of calls and emails.
Emser Tile: Designs and distributes tile and natural stone products.
Requires ERP ordering-system knowledge, strong customer service and communication skills, attention to detail, problem-solving ability, order-management and sales-cycle knowledge, and adaptability.
Enterprise Resource Planning (ERP), Electronic Data Interchange (EDI), IntelliChief, Ticketing system, Knowledge Base
LAZ Parking: Provides comprehensive parking management and facility operational services.
Provide welcoming customer service in parking facilities, cashiering, account management in parking revenue control system, basic computer skills, cash handling, and ability to work outdoors.
Bandai Namco Toys & Collectibles AmericaTokyo Stock Exchange: 7832: Manufacturer and distributor of toys, collectibles, and hobby products.
2+ YOE2+ years customer service experience; familiarity with UPS WorldShip, FedEx Ship Manager, Microsoft Excel/Word; strong communication, organization, problem-solving, and computer skills.
UPS WorldShip, FedEx Ship Manager, Microsoft Excel, Microsoft Word, Acumatica
MV Transportation: Provides outsourced passenger transportation and transit management services.
Requires customer service experience, Microsoft Word and Excel proficiency, strong communication, ten-key skills, attention to detail, multitasking, and deadline management. English/Spanish bilingual skills are a plus.