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150,295 customer service manager jobs at 19,781 companies in United States

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Customer Service Manager
Galveston, Texas, United States
OnsiteFull Time
zTrip
zTrip: Privately held taxi and on-demand transportation serving riders, businesses, and transportation partners across the United States.
Manages customer service operations and supports service quality for transportation customers.
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3mo
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Customer Service Manager
O'Fallon, Missouri, United States
$16-$21/hr OnsiteMultiple Commitments Available
Hobby Lobby
Hobby Lobby: National chain of arts and crafts retail stores.
Store front-end management, customer service, register management, basic computer skills, trustworthy with prior work references; excellent customer service skills required.
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3d
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Customer Service Manager
McLean, Virginia, United States
$125k-$175k/yr OnsiteFull Time
Amentum
AmentumNYSE: AMTM: Global provider of engineering, technical, and mission-critical services.
4+ MgmtRequires 4 years managing customer-service operations and CCSM and Customer Service Excellence certifications. Bachelor's degree in a related field is preferred.
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4d
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Customer Service Manager
McLean, Virginia, United States
$125k-$175k/yr OnsiteFull Time
Amentum
AmentumNYSE: AMTM: Global provider of engineering, technical, and mission-critical services.
Requires 4 years of management experience overseeing customer-service operations and CCSM and Customer Service Excellence certifications. Bachelor's degree in a related field preferred.
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2w
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Customer Service Manager
Montgomery, Alabama, United States
OnsiteFull Time
Hartzell Engine Technologies
Hartzell Engine Technologies: Private aerospace manufacturer supplying aircraft engine accessories and heating systems to general aviation, military, and UAV operators.
6+ YOEBachelor's degree, 6+ years of customer service, support, or customer operations experience including leadership, strong service strategy and change management skills, and Microsoft Office proficiency.
Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, CRM
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Customer Service Manager
Gainesville, Texas, United States
$75k/yr OnsiteFull Time
Reliant Worldwide Plastics
Reliant Worldwide Plastics: Private Texas manufacturer of custom injection-molded plastic components serving OEMs and contract manufacturers.
5+ YOE5+ MgmtBachelor's degree or equivalent experience; 5–7 years in customer service management within manufacturing; Microsoft Office expertise; leadership, communication, customer interface, and program management skills.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Word, ERP
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3mo
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Customer Service Manager
Waterloo, Iowa, United States
OnsiteFull Time
Warren Transport
Warren Transport: Private trucking carrier serving shippers with flatbed, dry van, expedited, bonded, and logistics services across North America.
1+ YOE1+ MgmtFour-year college degree or equivalent; 1-3 years supervising customer service in trucking; strong customer service, sales/negotiation, time management, integrity, and MS Office skills.
Microsoft Office
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Customer Service Manager
Visalia, California, United States
$90k-$110k/yr OnsiteFull Time
Pregis
Pregis: Protective packaging manufacturing and automated solutions provider.
5+ YOE5+ MgmtRequires 5 years of customer service management experience in manufacturing, strategic leadership, customer service software, CRM, MS Office, and Excel data analysis. Business administration degree preferred.
Microsoft Office, Microsoft Excel, CRM
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Customer Service Manager
Pullman, Washington, United States
$50k-$70k/yr OnsiteFull Time
Chérie Amour
Chérie Amour: Privately held boudoir photography and luxury lingerie retailer serving women across the United States.
3+ YOE3+ years customer service or hospitality leadership, experience managing and coaching teams, strong communication, KPI-driven, escalations management, and CRM familiarity.
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3mo
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Customer Service Manager
Northbrook, Illinois, United States
$22-$26/hr OnsiteFull Time
AlphaGraphics Northbrook Deerfield
AlphaGraphics Northbrook Deerfield: Locally owned Illinois commercial printing, signage, and marketing-services business serving North Shore businesses.
Oversee customer service operations, manage inbound communications, coordinate with clients, meet deadlines, and guide the team.
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Customer Service Manager
Hauppauge, New York, United States
HybridFull Time
WS Audiology
WS Audiology: Danish private hearing-aid manufacturer designing and making hearing devices and solutions for people with hearing loss.
Proven customer service management experience, strong leadership and coaching skills, KPI and SLA management, CRM/ERP proficiency, excellent communication and problem-solving.
Salesforce, ERP, CRM
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Manager, Customer Service
Columbus, Ohio, United States
OnsiteFull Time
Safecor Health
Safecor Health: Private U.S. pharmaceutical repackager providing unit-dose packaging and medication supply-chain services to hospitals and health systems.
5+ YOE5+ years customer service experience; experience managing teams; CRM and ERP experience; strong communication, KPI management, and cross-functional collaboration skills.
CRM, ERP, Microsoft Word, Microsoft Excel, Microsoft Outlook, Notes, Microsoft Teams, phone system
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CUSTOMER SERVICE MANAGER
Exton, Pennsylvania, United States
$80k-$130k/yr OnsiteFull Time
Omega Flex, Inc.
Omega Flex, Inc.NASDAQ: OFLX: Manufacturer of flexible metal hose, corrugated tubing, fittings, and piping systems for construction, healthcare, and industrial customers.
Manages customer service staff, sales order processing, complaints, reporting, quality programs, departmental procedures, contracts, financial reporting, and customer account resolution.
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Customer Service Manager
Morton Grove, Illinois, United States
$115k-$130k/yr OnsiteFull Time
Xylem
XylemNYSE: XYL: Global water technology providing sustainable water solutions.
5+ YOE2+ MgmtBachelor's degree;5+ years customer service leadership;2+ years people management;experience with CRM (Salesforce);strong analytical, communication, and project management skills.
Salesforce
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Manager Customer Service
Richmond, Indiana, United States
$84k-$102k/yr OnsiteFull Time
Osborn
Osborn: Osborn is a private industrial manufacturer supplying brushes, abrasives, polishing tools, and surface-treatment solutions to manufacturers.
7+ YOE7+ Mgmt7+ years customer service management in a manufacturing/industrial setting; bachelor’s degree preferred; experience managing remote or international teams; strong analytical and communication skills.
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3mo
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Customer Service Manager/Customer Concierge
Kalamazoo, Michigan, United States
$16-$22/hr OnsiteFull Time
Mr. Handyman of Kalamazoo-St. Joseph
Mr. Handyman of Kalamazoo-St. Joseph: Independent Michigan franchisee providing residential and commercial handyman repairs, remodeling, maintenance, and home improvement services.
Experienced customer service manager with construction/property management knowledge; strong communication, scheduling, and office management skills; proficient with Windows and Microsoft Office; customer-focused.
Microsoft Windows, Microsoft Office, Outlook
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3mo
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Customer Service Manager
Buffalo or Lancaster
$50k-$55k/yr OnsiteFull Time
Zenner & Ritter
Zenner & Ritter: Locally owned Buffalo-area HVAC, plumbing, indoor-air-quality, and generator services provider for homes and businesses.
Lead staff, manage dispatch, train, and coach customer service reps; proficient with Windows, CRM, and MS Office; ensure customer satisfaction and meet department goals.
CRM, Microsoft Office, Excel, Word, Outlook
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5d
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Customer Service Manager
Westbrook, Maine, United States
$58k-$65k/yr OnsiteFull Time
Native Maine
Native Maine: New England wholesale food distributor serving commercial kitchens and businesses with fresh produce, dairy, meats, and specialty foods.
5+ YOE2+ MgmtRequires 5+ years in customer service, account management, or sales support and 2+ years supervising teams. ERP/order management experience required; bachelor's degree preferred.
Prophet 21, NetSuite, ERP, order management systems
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1mo
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Customer Service Manager
Hauppauge, New York, United States
HybridFull Time
WS Audiology
WS Audiology: Danish private hearing-aid manufacturer designing and making hearing devices and solutions for people with hearing loss.
Proven customer service leadership with coaching, KPI and SLA management, escalation resolution, CRM proficiency, and cross-functional collaboration.
Salesforce, ERP, CRM
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3mo
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Customer Service Manager
Northbrook, Illinois, United States
$22-$26/hr OnsiteFull Time
AlphaGraphics
AlphaGraphics: Visual communications and marketing solutions provider.
Manage customer service operations; oversee inbound inquiries; coordinate with support; ensure deadlines and client requirements; full-time.
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