1,277 customer service manager jobs at 480 companies in Aromas, CA
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Customer Service Manager
Santa Clara, California, United States
$79k-$85k/yrFieldFull Time
S&G Carpet and More: Retails and installs residential and commercial flooring products.
Manage customer experience and installations, troubleshoot day-of-installation issues, resolve service tickets, strong communication and organizational skills, high school diploma or equivalent.
Smurfit WestrockNYSE: SW: Manufacturer of sustainable paper and packaging solutions.
3+ YOEManage customer account specialists, partner with production and operations, coach staff, ensure order accuracy, and resolve customer issues in a manufacturing environment.
Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, AS/400, Kiwiplan ESP/PCS/ULT, HRMS, Amtech, Sage, JD Edwards, Salesforce, EDI, Customer Portals
International PaperNYSE: IP: Manufacturer of renewable, fiber-based packaging and pulp products.
8+ YOEHigh school diploma required; bachelor’s degree preferred. Eight+ years customer relations experience in the corrugated box industry; manufacturing and computer data-entry experience preferred.
TransPak: A packaging solutions provider offering design, engineering, testing, manufacturing, and fulfillment.
1+ YOEHigh school diploma or GED and 1–2 years of customer service experience. Requires customer focus, problem-solving, time management, communication, and interpersonal skills; ERP experience preferred.
SupermicroNASDAQ: SMCI: Designs and manufactures high-performance server and storage solutions.
7+ YOE7+ years RMA operations/customer service experience; expertise in RMA case management, KPIs, logistics, CRM/ERP and strong communication and analytical skills.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Shea Homes: Builds new construction residential homes and master-planned communities.
Customer service experience in property management, hospitality, retail, or real estate; high school diploma or equivalent; familiarity with Microsoft Office (Word/Excel/Outlook) and property software; strong written and oral communication and time management.
YARDI, Yieldstar, AVID, Microsoft Word, Microsoft Excel, Microsoft Outlook
Old Dominion Freight LineNASDAQ: ODFL: Provides less-than-truckload shipping and domestic freight logistics services
1+ YOEHigh school diploma or equivalent preferred, one year of customer service experience preferred, strong communication and attention to detail, Microsoft Office proficiency, and ability to manage multiple priorities.
Ingomar Packing Company: A leading industrial processor of tomato paste and diced tomatoes.
1+ YOEHigh school diploma/GED; 1–3 years customer service, data entry, administrative, or logistics experience; preferred produce/food manufacturing experience; knowledge of LTL/FTL/refrigerated freight; ERP/order management proficiency; strong communication and organizational skills.
Lam ResearchNASDAQ: LRCX: Designs and manufactures wafer fabrication equipment for the semiconductor industry.
1+ YOE1-2 years related experience supporting pre- and post-sales service, managing customer retention, handling warranty claims and RMAs, and liaising between customers and internal teams.
Lam ResearchNASDAQ: LRCX: Manufacturing equipment used to fabricate advanced semiconductor microchips.
1+ YOE1-2 years related experience; manage customer retention, handle warranty claims and RMAs, liaise between customers and internal teams, and track inquiries in enterprise systems.
034Motorsport: Designs and manufactures high-performance aftermarket parts for automobiles.
Customer service experience in automotive or technical environment; strong communication and problem-solving skills; able to manage multiple priorities; proficiency with CRM and office tools.
Indianapolis or Palo Alto or Chicago or Seattle or Dallas or Irvine or Denver or Atlanta or Austin or San Francisco
$123k-$186k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3+ YOE3+ years customer success/SaaS experience; strong consulting, communication, and stakeholder management skills; experience with Sales Cloud and Service Cloud; AI agent literacy and prompt engineering basics; Salesforce certifications preferred.
Sales Cloud, Service Cloud, Journey Builder, Commerce Promotions, Einstein, Service Console, AI agents
Genuine Parts CompanyNYSE: GPC: Global distributor of automotive and industrial replacement parts.
5+ YOE5+ years related experience, high school diploma/GED, strong communication, negotiation, and computer skills; ability to place and manage customer orders, maintain inventory levels, and coach less experienced staff.
Cathay BankNASDAQ: CATY: Provides commercial and consumer financial services and banking solutions.
3+ YOE3+ years branch management/supervisory experience, knowledge of branch service functions and banking policies, Microsoft Office proficiency, strong communication and management skills; bilingual English/Chinese preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Macy'sNYSE: M: Operates department stores selling apparel, home goods, and luxury items.
3+ YOE3+ years retail management experience, ability to lead and coach teams, strong customer service and analytical skills, ability to perform physical tasks and work flexible retail schedule.
Customer Service Representative (Education Front Desk)
San Jose, California, United States
$20-$25/hrOnsiteAll Commitments Available
Think Academy USNYSE: TAL: Provides K-12 online and in-person mathematics education services.
Customer service experience preferred; Mandarin fluency required; strong communication and problem-solving skills; able to manage multiple tasks in a fast-paced environment.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
High school diploma or equivalent and customer service experience required. Requires computer, web-based tools, and Microsoft Office experience, plus effective prioritization and time management.
Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel