1,090 customer service manager jobs at 410 companies in Boardman, OH
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Manager - Customer Service
Vienna, Ohio, United States
OnsiteFull Time
Carpenter TechnologyNYSE: CRS: Manufactures and distributes high-performance specialty alloys and powders.
3+ YOEFour-year degree and three+ years' experience, leadership and customer-service experience, strong communication and decision-making, ability to travel occasionally, computer literacy.
Famous Supply: Distributes plumbing, HVAC, and building supplies to trade professionals.
Customer service and warehouse experience required; ability to lift 50 lbs, stand most of an 8-hour day, and work in a fast-paced environment. Distribution, HVAC/plumbing knowledge, forklift, and RF scanner experience preferred.
Beck Electric, Generators & Plumbing: Residential electrical, plumbing, and standby generator installation and repair.
Convert incoming customer calls into booked service appointments, follow call scripts, maintain accurate customer records, and communicate with dispatch and management.
MSA SafetyNYSE: MSA: Develops and manufactures safety equipment to protect workers.
1+ YOEStrong verbal and written communication; active listening; proficient in Microsoft Office; manage high-volume tasks; positive attitude; 1 year customer service experience; SAP Order Management experience preferred.
Microsoft Office, Office 365, Salesforce, SAP, Esker, Order Management Systems
Cleveland Electric Laboratories: Manufactures high-temperature thermocouples and industrial sensor systems.
2+ YOE2+ years customer service or order management experience in manufacturing preferred; associate degree preferred; strong communication, organization, ERP and Microsoft Office proficiency required.
Microsoft Excel, Microsoft Outlook, Microsoft Word, ERP systems
Circle KToronto Stock Exchange: ATD: Operates a chain of convenience stores and fuel stations.
Provide excellent customer service, operate cash register and store equipment, maintain facility cleanliness, coach staff in absence of manager, and perform inventory and closing duties.
PetSuites: Provides pet boarding, daycare, grooming, and training services.
1+ MgmtOne year of supervisory or team leadership experience preferred; requires sales, customer service, conflict resolution, communication, organization, weekend and holiday availability, and ability to lift 60 lbs.
REO PlasticsOTC Markets: REOP: Manufacturer of custom plastic injection molded components and assemblies.
10+ YOE10+ years customer service/supply chain experience; strong order management, problem-solving, communication; experience with Microsoft Office and ERP/CMS systems; bachelor\u0002s preferred.
Microsoft Outlook, Microsoft Word, Microsoft Excel, CMS, SalesPad, ERP
Par Mar Stores: Regional convenience store chain and fuel retailer.
Provide leadership and assist store management with operations, customer service, sales growth, and employee training. Prefer 1+ year retail experience, strong communication and people skills, valid driver's license and insured vehicle, food handling knowledge, HS diploma preferred.
Brady CorporationNYSE: BRC: Manufacturing industrial identification and workplace safety solutions.
Oversee Customer Service, Technical Services and Field Service teams; manage case management, order processing and installation scheduling; track KPIs; communicate cross-departmentally and lead direct reports.
Mustard Seed Market & Cafe: Retailer of organic groceries and operator of full-service cafes.
2+ YOE2+ Mgmt2+ years customer-facing and supervisory experience, high school diploma or equivalent, cash-handling and basic Windows/Microsoft Office skills, able to lift up to 30 lbs and perform physical store tasks.
Windows, Microsoft Outlook, Microsoft Word, Microsoft Excel, Cash Register, Credit Card Terminals, Pricing Gun, Telephone, Adding machine
Trek Bicycle: Designs, manufactures, and retails bicycles and related cycling gear.
3+ YOE3+ years bicycle service center experience, strong leadership and communication, ability to manage workflow, staffing, KPIs, service costs, and to train and develop staff.
All Lines Technology: Provides managed IT, cybersecurity, and cloud infrastructure solutions.
5+ YOEBachelor's degree or equivalent experience; 5+ years customer service/customer success/IT-related experience; 3+ years managing client relationships; technical knowledge of infrastructure, cloud, cybersecurity; executive presentation and communication skills.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtRequires 1 year of retail experience and 6 months of leadership experience, flexible night and weekend availability, communication and organizational skills, multitasking, and ability to train others.
All Lines Technology: Provides managed IT, cybersecurity, and cloud infrastructure services for businesses.
5+ YOEBachelor's degree or equivalent experience; 5+ years in customer success/account management or IT-related roles; 3+ years managing client relationships; strong technical acumen in infrastructure, cloud, cybersecurity; executive presentation skills.
EquivantToronto Stock Exchange: CSU: Provides software solutions for the justice and public safety industry.
3+ YOE3+ years in customer success or account management in B2B SaaS; experience with complex accounts, retention and expansion, strong communication, and willingness to travel up to 30%.