1,380 customer service manager jobs at 487 companies in Brookfield, WI
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Customer Service Manager
Hartford, Wisconsin, United States
OnsiteFull Time
Steel Craft: Custom metal manufacturing and fabrication services for industrial OEMs.
10+ YOEBachelor's degree in business administration, marketing, or related field and 10+ years in customer service, account management, sales, or business development. Requires negotiation, presentation, strategic, and CRM/ERP skills.
Epicor, ERP, MRP, CRM, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Fox Bros. Piggly Wiggly: Operates a chain of full-service grocery stores in Wisconsin.
Assisting in managing front-end operations, performing monetary transactions and reconciliation, operating standard office equipment, and delivering high standards of customer service.
Daniels Health: Provides clinical waste management and safety systems for healthcare.
5+ YOE2+ Mgmt5+ years customer service experience with at least 2 years in leadership, strong analytical skills, Salesforce and Microsoft Office proficiency, experience improving processes and leading teams, familiarity with root cause analysis.
Independence Corrugated: Manufactures corrugated sheets and custom packaging solutions for businesses.
3+ YOERequires 3+ years of office customer service, 2+ years of data entry, Microsoft Word, Excel and Outlook proficiency, strong communication, multitasking, and time management skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yrHybridFull Time
Sun LifeToronto Stock Exchange: SLF: Provides insurance, retirement, and asset management services globally.
8+ YOE5+ Mgmt8+ years in customer service/contact center or healthcare operations, 5+ years people leadership, bachelor’s degree or equivalent, contact center and workforce management expertise, strong communication and data-driven decision skills.
Schwarz Partners: Manufactures corrugated packaging and provides logistics and recycling services.
3+ YOERequires 3 years of office customer service, 2 years of data entry, Microsoft Word, Excel, and Outlook proficiency, strong communication, organization, multitasking, and customer relationship skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
AT&TNYSE: T: Provides wireless and fiber optic telecommunication services.
3+ YOEBachelor’s degree desired and 3+ years of related experience. Requires team leadership, customer issue resolution, performance monitoring, process improvement, resource management, and strategic communication.
5G, Fiber, Cloud, Internet of Things (IoT), Service Level Agreements (SLAs), Employee Assistance Programs (EAP)
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yrHybridFull Time
Sun LifeNYSE: SLF: Provides insurance, wealth, and asset management solutions globally.
8+ YOE5+ Mgmt8+ years customer service/contact center or healthcare operations experience; 5+ years people leadership; bachelor’s degree or equivalent; strong contact center, WFM, and technology implementation experience; Microsoft Office proficiency.
Flow Control Group: Distributes and services industrial flow control and automation equipment.
Experience in customer service preferred, strong communication and problem-solving skills, Microsoft Office proficiency, ability to manage RMA, order entry, and customer communications.
Heritage Grocers Group: Operates ethnic and Hispanic-focused grocery store chains across the US.
High school diploma or GED required; 1+ years of customer service and retail experience desirable. Spanish and English bilingual ability preferred; ability to lift up to 30 pounds.
SupplyOne: Provider of custom packaging solutions and equipment services.
2+ YOEHigh school diploma, 2+ years customer service experience preferred, strong communication, Microsoft Office proficiency, ERP/order management experience a plus.
Microsoft Excel, Microsoft Outlook, Microsoft Word, ERP, order management systems
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
EH Wolf & Sons: Distributes bulk fuels and lubricants to commercial and industrial customers.
High school diploma or equivalent, customer service experience, strong communication, organization, time management, problem-solving, attention to detail, and proficiency with Microsoft Office and computer systems.
Brady CorporationNYSE: BRC: Manufacturing industrial identification and workplace safety solutions.
2+ YOEHigh school diploma, 2+ years customer service experience, strong verbal/written communication, Microsoft Excel and Word experience, problem solving and time management skills.
ND Paper: Produces sustainable pulp, paper, and packaging products.
0+ YOEHigh school diploma/GED required; 0–2 years customer service or order management experience; proficiency with Microsoft Excel/Outlook/Word and ERP; strong communication and attention to detail.
Microsoft Excel, Microsoft Outlook, Microsoft Word, ERP
ProMach: Designs, manufactures, and integrates comprehensive packaging and processing solutions.
3+ YOE3–5 years customer service/leadership experience, customer-facing experience (manufacturing preferred), associate's or bachelor's degree preferred, Microsoft Office and ERP/CRM proficiency, strong communication and problem-solving skills.
British Columbia or Minnesota or Utah or Wisconsin or West Bend
HybridFull Time
Graymont: Supplies lime and limestone for industrial and agricultural use.
5+ YOERequires 5–7 years in customer service, inside sales, or transportation; JDE expertise; leadership and communication skills; and availability to travel up to 25%.
JDE Order Management, Transportation, Cognos, Microsoft Office, Graymont Customer Portal, S&OP, QMS, Transwide, Salesforce