1,675 customer service manager jobs at 612 companies in Capitola, CA
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Customer Service Manager
Santa Clara, California, United States
$79k-$85k/yr FieldFull Time
Manage customer experience and installations, troubleshoot day-of-installation issues, resolve service tickets, strong communication and organizational skills, high school diploma or equivalent.
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Customer Service Manager
Salinas, California, United States
$73k-$121k/yr OnsiteFull Time
3+ YOEManage customer account specialists, partner with production and operations, coach staff, ensure order accuracy, and resolve customer issues in a manufacturing environment.
Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, AS/400, Kiwiplan ESP/PCS/ULT, HRMS, Amtech, Sage, JD Edwards, Salesforce, EDI, Customer Portals
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Assistant Manager, Customer Service
Union City, California, United States
$74k-$95k/yr OnsiteFull Time
3+ YOE3+ MgmtRequires 3–5 years of customer service administration experience, MS Office proficiency, leadership and employee management skills, strong communication, organization, and time management abilities.
Microsoft Office
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Complex Customer Service Manager
Salinas or Gilroy
$107k-$143k/yr OnsiteFull Time
8+ YOEHigh school diploma required; bachelor’s degree preferred. Eight+ years customer relations experience in the corrugated box industry; manufacturing and computer data-entry experience preferred.
2w
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Customer Service Assistant Manager
Redwood City or New York City or Los Angeles or California
$75k-$78k/yr HybridFull Time
2+ YOERequires 2–3 years of phone-based customer service experience, lead or supervisory experience, strong communication, de-escalation, call center and CRM proficiency, and a high school diploma or equivalent.
CRM, Microsoft Office
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Customer Service Supervisor
Burlingame, California, United States
$60k-$80k/yr OnsiteFull Time
Experience in customer service, operations, logistics and account management; ability to coordinate shipments, manage documentation, communicate with partners, and resolve operational issues.
2mo
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Customer Service Coordinator
Hayward, California, United States
$18-$20/hr OnsiteFull Time
High school diploma, proven logistics customer service experience, strong verbal/written communication, proficiency with data entry and customer management systems, ability to manage escalations within SLAs.
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
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Customer Experience Manager, RMA Service
San Jose, California, United States
$100k-$135k/yr OnsiteFull Time
7+ YOE7+ years RMA operations/customer service experience; expertise in RMA case management, KPIs, logistics, CRM/ERP and strong communication and analytical skills.
CRM, ERP, Microsoft Office, PLM, BOM
5d
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Customer Service Representative
Newark, California, United States
$24/hr OnsiteFull Time
1+ YOEHigh school diploma or GED and 1–2 years of customer service experience. Requires customer focus, problem-solving, time management, motivation, communication, and interpersonal skills; Sage X3 or ERP experience preferred.
Sage X3, ERP
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Customer Service Representative
San Jose, California, United States
$23-$25/hr OnsiteFull Time
Customer service experience in property management, hospitality, retail, or real estate; high school diploma or equivalent; familiarity with Microsoft Office (Word/Excel/Outlook) and property software; strong written and oral communication and time management.
YARDI, Yieldstar, AVID, Microsoft Word, Microsoft Excel, Microsoft Outlook
4d
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Customer Service Representative
Livermore, California, United States
$26-$31/hr OnsiteFull Time
3+ YOERequires 3+ years in customer service roles in fast-paced manufacturing, strong communication, analytical, project management, interpersonal, and computer skills; bachelor's degree preferred.
Microsoft Office
2w
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Customer Service Representative
San Carlos, California, United States
OnsiteFull Time
Strong customer service, communication, organization, multitasking, phone, computer, and time-management skills; proficiency with Microsoft Office, Google Workspace, Salesforce, and social media. Experience preferred but not required.
Microsoft Office, Google Workspace, Salesforce
2w
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Customer Service Clerk
San Jose, California, United States
$21-$26/hr OnsiteFull Time
1+ YOEHigh school diploma or equivalent preferred, one year of customer service experience preferred, strong communication and attention to detail, Microsoft Office proficiency, and ability to manage multiple priorities.
Microsoft Office, AS400
4d
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Customer Service Representative
Livermore, California, United States
$26-$31/hr OnsiteFull Time
3+ YOERequires 3+ years in customer service roles within fast-paced manufacturing, strong communication, analytical, project management, and computer skills, plus ability to commute to Livermore five days weekly.
Microsoft Office
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Customer Service Support 2
Fremont, California, United States
HybridFull Time
1+ YOE1-2 years related experience supporting pre- and post-sales service, managing customer retention, handling warranty claims and RMAs, and liaising between customers and internal teams.
1w
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Customer Service Representative
Fresno or Glendale or Pasadena or Pleasanton or Sacramento or San Diego or Vacaville
$4k-$5k/mo HybridFull Time
Professional verbal and written communication, strong organization and time management, ability to prioritize high-volume work, collaborate with customers, use Microsoft Word, Outlook, and Excel, and work independently.
Microsoft Word, Microsoft Outlook, Microsoft Excel
2w
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Customer Service Specialist
San Mateo or Ocean or United States
$24-$26/hr OnsiteFull Time, Temporary
2+ YOERequires 2+ years managing customer orders and interactions, Salesforce, Office 365, D365, strong communication and analytical skills, English fluency, and attention to detail; bachelor's degree preferred.
Salesforce, Microsoft Office 365, D365
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Rxo - Customer Service Representative
Watsonville, California, United States
$24-$35/hr OnsiteFull Time
1+ YOEBachelor's or equivalent experience,1+ year customer service,MS Office (Outlook, Excel),warehouse/transport operations experience,strong communication,analytical and project management skills.
Microsoft Outlook, Microsoft Excel, MS Office
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Customer Experience and Service Ops Manager
Fremont, California, United States
OnsiteFull Time
3+ YOECollege educated with 3+ years customer-facing experience, strong interpersonal, communication, problem-solving, project management, and conflict resolution skills; contract review experience a plus.
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