4,135 customer service manager jobs at 1,410 companies in Chicago, IL

2w
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Customer Service Manager
Norridge, Illinois, United States
$20-$21/hr OnsiteFull Time
Hobby Lobby
Hobby Lobby: Operates a national chain of arts and crafts stores.
Provide excellent customer service, manage front-end operations and registers, assist customers, basic computer skills, trustworthy with prior work references.
2mo
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Customer Service Manager
Northbrook, Illinois, United States
$22-$26/hr OnsiteFull Time
AlphaGraphics Northbrook
AlphaGraphics Northbrook: Provides commercial printing, custom signage, and marketing services for businesses.
Oversee customer service operations, manage inbound communications, coordinate with clients, meet deadlines, and guide the team.
1mo
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Customer Service Manager
Morton Grove, Illinois, United States
$115k-$130k/yr OnsiteFull Time
Xylem
XylemNYSE: XYL: Manufacturer of water transport, treatment, and testing technologies.
5+ YOE2+ MgmtBachelor's degree;5+ years customer service leadership;2+ years people management;experience with CRM (Salesforce);strong analytical, communication, and project management skills.
Salesforce
2mo
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Customer Service Manager
Northbrook, Illinois, United States
$22-$26/hr OnsiteFull Time
AlphaGraphics
AlphaGraphics: Independent local printing and design services provider.
Manage customer service operations; oversee inbound inquiries; coordinate with support; ensure deadlines and client requirements; full-time.
11h
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Customer Service Manager
Hoffman Estates, Illinois, United States
$70k-$105k/yr OnsiteFull Time
NSK America
NSK AmericaTokyo Stock Exchange: 7716: Manufactures high-speed rotary tools for dental and industrial applications.
Customer service leadership experience, training expertise, service department and multi-business-unit experience, problem-solving and interpersonal skills; CRM and order management experience preferred.
2mo
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Customer Service Manager
Wood Dale, Illinois, United States
$66k-$106k/yr OnsiteFull Time
Duravant
Duravant: Manufactures industrial food processing, packaging, and material handling equipment.
5+ YOE2+ Mgmt5+ years progressive customer service experience with 2+ years managing teams; call center (15–50 agents) experience; background in engineered-to-order/custom manufacturing; order management lifecycle knowledge; CRM/telephony proficiency; strong communication and analytical skills.
Salesforce, Zendesk, Five9, Genesys, SAP, Oracle, Epicor, Infor
2mo
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Customer Service Manager
Wood Dale, Illinois, United States
$66k-$106k/yr OnsiteFull Time
nVenia
nVenia: Designs and manufactures primary, secondary, and end-of-line packaging machinery.
5+ YOE2+ Mgmt5+ years customer service experience with 2+ years managing call center teams (15–50 agents); ETO/custom manufacturing background; CRM proficiency (Salesforce, Zendesk, Five9, Genesys); strong communication and analytical skills.
Salesforce, Zendesk, Five9, Genesys, SAP, Oracle, Epicor, Infor
1w
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Customer Service Manager
Harvey, Illinois, United States
$85k-$117k/yr OnsiteFull Time
Atkore
AtkoreNew York Stock Exchange: ATKR: Manufactures electrical conduit, cable management, and infrastructure products.
3+ YOE3+ MgmtBachelor's degree or equivalent experience, 3+ years leading customer service teams, CRM experience, Microsoft Office skills, strong communication, problem-solving, and project management abilities.
CRM, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1w
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Customer Service Manager
Harvey, Illinois, United States
$85k-$117k/yr OnsiteFull Time
Atkore
AtkoreNYSE: ATKR: Manufactures electrical, safety, and infrastructure products for construction.
3+ YOE3+ MgmtBachelor's degree or equivalent experience, 3+ years of customer service experience leading teams, CRM experience, Microsoft Office proficiency, strong communication, problem-solving, multitasking, and deadline management skills.
CRM, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
6d
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Customer Service Manager
St. Charles, Illinois, United States
$79k-$126k/yr OnsiteFull Time
RRD
RRD: Provides marketing, packaging, print, and supply chain solutions globally.
10+ YOE8+ MgmtBachelor's degree required; 10+ years related experience, 8+ years team management, 5+ years change management, and advanced Microsoft Office and Google Platform skills required.
Microsoft Office, Google Platform
2w
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Customer Service Manager
Tinley Park, Illinois, United States
$34-$42/hr OnsiteFull Time
Transdev
Transdev: Operator of public transportation systems and mobility solutions.
3+ YOEHigh school diploma, minimum 3 years supervisory experience, strong customer service, ADA knowledge, Trapeze scheduling experience, ability to work flexible schedules, and ability to pass drug screen/background check; must be authorized to work in the U.S. without sponsorship.
Trapeze
2d
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Customer Service Department Manager
Kenosha or Pleasant Prairie or Gurnee or Waukegan or Racine or Illinois
$85k-$100k/yr OnsiteFull Time
Uline
Uline: Distributes shipping, industrial, and packaging materials across North America.
3+ MgmtBachelor’s degree and 3+ years of customer service management experience, with demonstrated ability to coach and develop high-performing teams.
3mo
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Customer Service Account Manager
Des Plaines, Illinois, United States
$50k-$60k/yr OnsiteFull Time
Resource Label Group
Resource Label Group: Manufactures custom labels and innovative packaging products.
3+ YOE3-5 years in customer service/sales, strong relationship management, KPI-driven, manufacturing context preferred.
2d
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Customer Service Manager, Cargo Services
Chicago, Illinois, United States
$75k-$83k/yr OnsiteFull Time
American Airlines
American AirlinesNASDAQ: AAL: Operates a global network of passenger and cargo flights.
High school diploma or GED required. Requires customer service and communication skills, rotating shift availability, driver's license, USPS clearance, drug screening, and background or fingerprint checks.
1mo
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Mokena--Customer Service Manager
Mokena, Illinois, United States
$19-$24/hr OnsiteFull Time
Binny's Beverage Depot
Binny's Beverage Depot: Retail chain specializing in alcoholic beverages and cigars.
1+ YOE1-2 years retail management experience, supervisory and coaching skills, ability to lift 40-50 lbs, strong written and oral communication, cash handling, ability to work evenings/weekends/holidays, and pass applicable alcohol training if required.
scanners, phones, computer keyboard
3d
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Customer Service Manager, Airport Customer Operations (81347)
Chicago, Illinois, United States
OnsiteFull Time
American Airlines
American AirlinesNASDAQ: AAL: Operates a global network for passenger and cargo air transportation.
2+ MgmtHigh school diploma or GED required. Two years of experience leading others preferred; airport customer service experience preferred. Requires Microsoft Office knowledge and USPS clearance or ability to obtain it.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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Customer Service Lead
Rosemont, Illinois, United States
$110k-$130k/yr OnsiteFull Time
Culligan
Culligan: Provides water softening and filtration solutions for homes and businesses.
4+ YOE4+ years customer service/contact center experience; experience with CRM; escalation management, coaching, analytics, and strong communication and organizational skills.
CRM
1mo
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Customer Service Lead
Rosemont, Illinois, United States
$110k-$130k/yr OnsiteFull Time
Culligan
Culligan: Sells water treatment products and services for homes and businesses.
4+ YOE4–6 years customer service or contact center experience, CRM/platform experience, escalation management, coaching and communication skills; bachelor\u0002s preferred.
1w
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Customer Service Representative
Romeoville, Illinois, United States
$45k-$55k/yr OnsiteFull Time
Mondi
MondiLondon Stock Exchange: MNDI: Manufacturer of sustainable packaging and paper solutions.
3+ YOEHigh school diploma and 3–5 years of customer service experience in manufacturing; confidentiality, professionalism, and customer order management skills required.
Electronic database system
1mo
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Supervisor, Customer Service
Rolling Meadows, Illinois, United States
$71k-$95k/yr OnsiteFull Time
Methode Electronics
Methode ElectronicsNYSE: MEI: Designs and manufactures custom-engineered electronic components and subsystems.
5+ YOEBachelor's degree preferred; minimum 5 years customer service experience; familiarity with customer service systems, project/order management and production planning; proficiency in Microsoft Office and Project; strong English communication skills.
Microsoft Windows, Microsoft Office, Microsoft Project

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