1,526 customer service manager jobs at 551 companies in Covington, KY
1mo
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Customer Service Manager
Dayton, Ohio, United States
$60k/yr OnsiteFull Time
3+ YOE3+ years customer service or call center management, coaching and team development, KPI analysis, performance improvement, strong communication, proficiency with Microsoft Excel/Word/PowerPoint.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
2w
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Customer Service Manager
West Chester, Ohio, United States
OnsiteFull Time
4+ YOEMinimum 4 years customer service experience in sales, manufacturing or distribution; proven supervisory experience; willingness to travel ~20%; flexible for overtime and weekends.
2w
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Customer Service Manager, Aftermarket Service
Mason, Ohio, United States
OnsiteFull Time
5+ YOE5+ years account management or customer support experience, bachelor’s degree preferred, aerospace or industrial B2B experience preferred, strong communication, conflict resolution, MS Excel and ERP (Epicor) proficiency.
Epicor, Microsoft Excel, Microsoft Office
2w
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Customer Service Manager, Aftermarket Service
Mason, Ohio, United States
OnsiteFull Time
5+ YOE5+ years account management/customer support experience; bachelor’s degree preferred; experience in industrial B2B (aerospace preferred); strong interpersonal, conflict-resolution, multitasking, and Excel skills; ERP experience.
Epicor, Microsoft Office, Microsoft Excel
1w
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Customer Service Associate
Dayton, Ohio, United States
OnsiteFull Time
Manage global customer accounts, orders, deliveries, pricing, service issues, returns, warranty claims, shipping documentation, and resolutions using ERP and CRM systems.
ERP, CRM
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
4w
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Customer Service Rep
Cincinnati, Ohio, United States
OnsiteFull Time
1+ YOEHigh school diploma, 1+ years customer service or order management experience (manufacturing/chemical preferred); strong communication, Excel/Word and ERP experience; able to work overtime and handle multiple priorities.
Microsoft Excel, Microsoft Word, ERP
1d
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Customer Service Representative
Fairfield, Ohio, United States
OnsiteFull Time
1+ YOERequires 1–3 years in customer service, order management, or a similar manufacturing/distribution role; ERP and order entry experience; strong communication, organization, detail orientation, adaptability, and cross-functional skills.
ERP, CRM
1mo
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CUSTOMER SERVICE ADMINISTRATOR
West Chester, Ohio, United States
OnsiteFull Time
2+ YOE2+ years customer service experience in construction/manufacturing preferred; high school diploma/GED; knowledge of order entry, pricing, product specs, and ERP/order management; strong communication and problem-solving skills.
ERP
1mo
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Customer Service Representative
Monroe, Ohio, United States
HybridFull Time
CSafe: Providing temperature-controlled shipping solutions for pharmaceutical products.
5+ YOEHigh school diploma required (BS/BA preferred). 5+ years customer service experience in leasing/technical environment. Strong verbal/written English, Office 365 and CRM proficiency, time-management and analytical skills.
CRM, Microsoft Office 365
2mo
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Customer Service Advocate
Florence, Kentucky, United States
OnsiteFull Time
High school diploma/GED required. Strong customer service, Microsoft Office skills, D365 experience preferred, accounts receivable experience a plus. Must have excellent communication, multitasking, attention to detail, and time management skills.
Microsoft Office, D365, D-365, Mazak Service Portal
3w
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Customer Service Supervisor
Mason, Ohio, United States
$21-$28/hr OnsiteFull Time
High school diploma or GED, flexible availability including weekends and holidays, supervisory or retail/food-service experience preferred, strong customer service and communication skills.
3w
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CUSTOMER SERVICE LEADER
Dayton, Ohio, United States
OnsiteFull Time
BS in Mechanical Engineering or equivalent, field service experience with electro-mechanical equipment, strong communication, troubleshooting, project and people management skills.
CRM, SAP
1w
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Customer Service Associate
Hebron, Kentucky, United States
$17/hr OnsiteFull Time
3+ YOERequires 3+ years of customer service experience, including operations and sales, plus strong communication, relationship-building, leadership, problem-solving, and decision-making skills.
Net Promoter Score (NPS)
1mo
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Customer Service Representative
Blue Ash, Ohio, United States
OnsiteFull Time
Experience with order entry, phone and email customer support, order management, EDI or electronic order processing, and basic problem resolution; strong communication and data-entry skills.
EDI
6d
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Customer Service Supervisor
Cincinnati, Ohio, United States
OnsiteFull Time
2+ MgmtRelevant undergraduate degree, 2–3 years of management experience, strong leadership, problem-solving, analytical, communication, and team motivation skills; ERP and Microsoft Office experience required.
ERP, Infor LX, Microsoft Office
2w
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Customer Service Lead - Part-Time
Florence, Kentucky, United States
$15/hr OnsitePart Time
Provide leadership for front-end customer service, ensure friendly/fast checkout, troubleshoot registers, coordinate breaks/schedules, lift/move boxes up to 40 lbs, work flexible schedule including early mornings, nights, weekends and holidays.
2w
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Inside Sales/Customer Service
Dayton, Ohio, United States
OnsiteFull Time
Provide customer and account manager support by processing price, delivery, returns, order status, expedites, product literature, and technical requests with attention to detail and strong organization.
2mo
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Customer Service Representative
Cincinnati, Ohio, United States
$50k-$60k/yr OnsiteFull Time
2+ YOEHigh School Diploma with 2+ years of relevant experience; highly organized and detail-oriented; excellent written/verbal communication; able to manage multiple priorities; proactive in problem solving.
Microsoft Office, SAP
3w
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Customer Experience Manager
Hebron, Kentucky, United States
OnsiteFull Time
Experience in customer experience or account management, strong communication, analytical skills, ability to manage complex service solutions, experience with financial processes and SLAs.
OMS, WMS, CRM
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