2,500 customer service manager jobs at 861 companies in Gilbert, AZ
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Customer Service Manager
Casa Grande, Arizona, United States
$20/hrFieldFull Time
All Ways Caring HomeCareNASDAQ: BTSG: Provides personal care and support services for home-bound individuals.
Requires scheduling and management or supervisory experience, a valid driver's license and auto insurance, strong communication, organization, judgment, and customer service skills.
Goodwill of Central and Northern Arizona: Operates thrift retail stores and provides career development services.
1+ YOEHigh school diploma, GED, or equivalent experience; one year of customer service experience required and retail management preferred. Requires Microsoft Office proficiency and English fluency.
Valin: Distributes industrial automation, filtration, and fluid handling technical solutions.
3+ YOE3+ MgmtBachelor's or equivalent; minimum 3 years customer service and employee management experience; strong communication, analytical and process-improvement skills; proficiency with Epicor P21, Microsoft Office and Microsoft Dynamics.
Epicor Prophet 21 (P21), Microsoft Office Suite, Microsoft Dynamics, RingCentral
BrightSpring Health Services: Providing home and community-based health and pharmacy services.
Supervisory experience, valid driver’s license and auto insurance, effective verbal/written communication, excellent customer service; associate or bachelor’s degree in business, nursing, social services or related preferred.
Image Craft: Produces large-format printing and fine art reproduction services.
2+ YOERequires 2 years each in account management and customer service, driver's license, Microsoft Suite proficiency, strong communication, project management, multitasking, and problem-solving skills.
Frontier AirlinesNasdaq: ULCC: Provides low-fare passenger air transportation services across the Americas.
2+ YOELeads airport customer service and operations, 2+ years airline leadership experience preferred, bachelor�s degree preferred, knowledge of FAA/TSA/DOT regs, 24/7 availability, data analysis skills, ability to lift up to 100 lbs.
Carlisle CompaniesNYSE: CSL: Manufacturer of energy-efficient building envelope products and roofing systems.
5+ YOE2+ MgmtSenior leader with 5+ years in customer service/order management in manufacturing, 2+ years managing teams; SAP and Microsoft Office proficiency; KPI and NPS ownership; experience with dashboards and continuous improvement.
Denver or Houston or Jacksonville or Phoenix or San Antonio
$16/hrRemoteSeasonal, Temporary
Thirteenth Floor Entertainment Group: Produces and operates world-class immersive haunted attractions and events.
Respond to guest inquiries across email/chat/social, manage bookings, resolve concerns, use ticketing tools, and work evenings/weekends during season. Customer service experience preferred.
Microsoft Office, Google Workspace, Zendesk, Tixr, Ticketure, TicketSocket, Live Nation, AXS
Applied Industrial TechnologiesNYSE: AIT: Distributes industrial components, fluid power systems, and automation technologies.
2+ YOE2+ years sales or customer service leadership in B2B, high school diploma/GED, strong communication and analytical skills, Excel and ERP/SAP experience preferred, clean driving record/MVR.
TCL Supply ChainXETRA: DHL: Provides temperature-controlled logistics and distribution for grocery retailers.
1+ YOE1+ MgmtBachelor's degree or equivalent experience, 1–3 years in a lead, supervisory, or management role, customer service and operations experience; logistics experience preferred.
Serenity Mental Health Centers: Providing advanced psychiatric treatments including TMS and ketamine therapy.
3+ YOEHigh school/GED, 3+ years customer service experience (leadership preferred), strong communication, problem-solving, emotional intelligence, and ability to stay calm under pressure.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Daikin Comfort TechnologiesTokyo Stock Exchange: 6367: Manufactures and distributes residential and commercial HVAC systems.
Supervise customer service representatives; manage time & attendance; delegate workflow; provide feedback and discipline; recruit, coach, and train staff; lead improvements; compile department data; assist branch manager. Legal U.S. work authorization required.
Mattamy Homes: Constructs and sells residential homes and planned communities.
Customer service and contractor management experience, strong written and verbal communication, valid driver's license and transportation, multiple trade skills, and proficiency with Microsoft Office tools.
Microsoft Outlook, Microsoft Excel, Microsoft Word, BuildPro
Veterans Guardian: Helps veterans obtain earned VA disability benefits and compensation.
Provide empathetic phone- and email-based support, manage documentation and records in CRM, coordinate appointments, strong communication and organizational skills; customer service or related experience preferred.
Arizona Water Company: A private utility providing domestic and industrial water services.
10+ YOE5+ MgmtBachelor's degree and 10 years leading customer service or contact center operations, including 5 years managing supervisors or departmental leaders. Requires Arizona driver's license and leadership experience.
Workforce Management, Quality Assurance, IVR, telephony, Customer Information System
Customer Service Manager, Airport Workforce Management - Phoenix PHX
Phoenix, Arizona, United States
OnsiteFull Time
American AirlinesNASDAQ: AAL: Operates a global network of passenger and cargo flights.
High school diploma or GED required. Preferred: two years leading others and airport customer service experience. Requires Microsoft Office proficiency, driver’s license, clearances, and FAA background checks.
TransPerfect: Providing global translation, localization, and language technology solutions.
1+ YOEHigh school diploma or GED preferred; 1 year of customer service or call center experience, desktop application experience, strong communication, computer, typing, problem-solving, and time management skills.