1,369 customer service manager jobs at 454 companies in Gresham, OR
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Customer Service Manager- CCLI (Vancouver, WA)
Vancouver, Washington, United States
$90k-$105k/yrHybridFull Time
SESAC: Collects royalties and manages licensing for music creators.
7+ YOE3+ Mgmt7+ years customer service experience, 3+ years management, bachelor's preferred, experience leading remote teams, strong communication, analytical and financial acumen.
Moda Health: A health insurance providing medical, dental, and pharmacy plans.
4+ YOEBachelor's or equivalent experience, 4+ years supervisory experience in medical/dental/pharmacy customer service, knowledge of Medicaid/Medicare/contracts, strong communication, presentation, coaching, and problem-solving skills.
Integrity Roofing & Construction: Providing residential and commercial roofing and construction services.
Customer-facing experience, strong verbal and written communication, organization, dependability, ability to manage multiple priorities, professionalism; customer service or administrative experience preferred.
Composites One: Distributes composite materials and provides technical manufacturing support.
3+ YOE3+ years customer service experience, high school diploma or GED required; proficient with Microsoft Word, Excel, SharePoint, Outlook, Teams and ERP; able to resolve billing/order issues and manage customer accounts.
Microsoft Word, Microsoft Excel, SharePoint, Outlook, Microsoft Teams, ERP
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Classic Collision: Automobile collision repair and auto body services.
At least 18 years old; previous customer service, sales, or related experience preferred; valid driver's license; strong communication, interpersonal, organizational, multitasking, and time management skills.
Milwaukee Electronics: Provides contract electronics design and manufacturing services.
1+ YOE1+ year customer service experience (manufacturing/electronics preferred). Ability to manage accounts (quoting, tracking orders, resolving delivery/quality issues). Familiarity with ERP/MRP systems; Epicor a plus. Proficient with Microsoft Office; strong communication and problem-solving.
ERP, MRP, Epicor, Microsoft Office, Microsoft Word, Microsoft Outlook
Sea Mar Community Health Centers: Providing comprehensive medical and social services to underserved communities.
Screen non-insured patients, assist with public health coverage enrollment and insurance education, provide case management, outreach, scheduling, record keeping, and customer advocacy.
Puget Collision: Provides comprehensive auto body collision repair and restoration services.
Provide front-line customer reception, answer phones, schedule appointments, manage insurance and payments, perform basic computer tasks, multitask in a fast-paced shop, and follow company procedures.
Reser's Fine Foods: Produces and distributes refrigerated deli salads and prepared foods.
7+ YOE5+ MgmtBachelor's or equivalent,7+ years customer service/supply chain experience,5+ years people leadership,ERP and BI tool experience (M3,SAP,Oracle,Power BI,Tableau),strong communication and process improvement skills.
M3, SAP, Oracle, Power BI, Tableau, Microsoft Excel
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Lead customer service in a retail store; flexible schedule including early mornings, nights, weekends and holidays; ability to lift 40 lbs, stand and walk for extended periods; coordinate breaks and monitor schedules.
Customer Service Representative and Production Manager
Portland, Oregon, United States
$45k-$65k/yrHybridFull Time
A to Z Media: Bespoke physical media manufacturing and merchandise production services.
Requires strong organization, time management, communication, collaboration, problem-solving, project management, and client service skills, plus Microsoft Office and Google Suite knowledge.
ConMet: Manufacturer of wheel ends and components for commercial vehicles.
8+ YOE5+ MgmtBachelor's or equivalent,8+ years customer service/warranty/quality experience,5+ years leadership,knowledge of warranty processes,root-cause analysis,and continuous improvement in manufacturing.
Classic Collision: National provider of automotive collision repair and refinishing services.
At least 18 years old; valid driver's license and eligibility for company insurance; effective communication, interpersonal, organization, multitasking, time management, and adaptability skills.
Village Pet Care: Provides professional pet boarding, daycare, grooming, and training services.
Greet clients and pets, answer phone and email inquiries, schedule appointments, manage front desk operations and kennel software, maintain records, handle/transport dogs, and work evenings/weekends/holidays as needed.
VIP Hospitality: Provides passenger services and lounge management for airport operations.
Prior customer service supervisory, lead, coaching, or team leadership experience preferred; strong communication, airport coordination, English proficiency, computer skills, and ability to lift up to 70 pounds required.
AutoStoreOslo Stock Exchange: AUTO: Robotic cube storage systems for automated warehouse fulfillment.
Experience in customer success or account management, strong communication, analytical and technical aptitude, ability to influence stakeholders and manage customer relationships to drive adoption and expansion.
Call Center Remote Customer Service Representative
Eugene or Portland
$17-$19/hrRemoteFull Time, Seasonal
GetInsured: Provides SaaS platforms for health insurance exchanges and government services.
Remote customer service role handling inbound/outbound calls, account management, technical support, data entry; requires reliable home workspace, 35 mb/s wired internet, background check, and completion of paid training.
PetSmart: Retailer of pet supplies and provider of animal care
2+ YOE2+ years retail customer-facing experience, leadership preferred; full-time availability including evenings, weekends and holidays; computer and POS proficiency; strong communication and organization; able to lift up to 50 lbs.