1,975 customer service manager jobs at 668 companies in Hamden, CT
3w
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Customer Service Manager
Hauppauge, New York, United States
HybridFull Time
Proven customer service leadership with coaching, KPI and SLA management, escalation resolution, CRM proficiency, and cross-functional collaboration.
Salesforce, ERP, CRM
1mo
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Customer Service Manager
Stamford, Connecticut, United States
OnsiteFull Time
Bachelor's degree in a related field, experience managing customer service teams in manufacturing/distribution, CRM and Microsoft Office proficiency, strong communication, coaching, and analytical skills.
CRM, Microsoft Office Suite
4w
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Customer Service Manager
South Windsor, Connecticut, United States
OnsiteFull Time
1+ YOE1-3 years supervisory experience in retail grocery preferred; strong leadership, communication, multitasking, and customer service skills; Bachelor's in business or retail management preferred.
1mo
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Customer Service Manager
Brookfield, Connecticut, United States
OnsiteFull Time
3+ YOE3+ years management in customer service or retail, leadership skills, proficient with PC-based applications, bachelor’s degree preferred, flexible to work nights/weekends/holidays, U.S. work authorization required.
3mo
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Customer Service Manager
Newington, Connecticut, United States
OnsiteFull Time
1+ YOE3+ years supervisory experience in retail; strong leadership, communication, and customer service skills; bachelor’s degree preferred.
3w
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Customer Service Manager (478332)
Colchester, Connecticut, United States
OnsiteFull Time
1+ YOE1+ years supervisory experience in retail grocery preferred; bachelor\u0002s degree preferred or equivalent experience; strong leadership, communication, multitasking, and customer service skills; ability to work flexible hours including weekends and holidays.
1mo
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Senior Manager, Customer Service (DentaQuest)
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yr HybridFull Time
8+ YOE5+ Mgmt8+ years in customer service/contact center or healthcare operations, 5+ years people leadership, bachelor’s degree or equivalent, contact center and workforce management expertise, strong communication and data-driven decision skills.
Microsoft Office
2mo
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Customer Service Manager In Training
Monroe, Connecticut, United States
$24-$26/hr OnsiteFull Time
5+ YOE1+ Mgmt5+ years customer service experience with 1+ year leading/coaching; technically savvy with Zendesk, ERP/Mass500, CRM and AI tools; strong communication, problem-solving, and process-improvement skills.
Zendesk, ERP, Mass500, CRM, AI
1mo
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Senior Manager, Customer Service (DentaQuest)
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yr HybridFull Time
8+ YOE5+ Mgmt8+ years customer service/contact center or healthcare operations experience; 5+ years people leadership; bachelor’s degree or equivalent; strong contact center, WFM, and technology implementation experience; Microsoft Office proficiency.
Microsoft Office
1mo
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Customer Service Coordinator (Customer Service Liaison)
Holbrook, New York, United States
$17-$20/hr OnsiteFull Time
1+ YOE1-2 years administrative or customer service experience in construction or home renovations preferred; associates degree in business/admin preferred; strong communication, data entry, calendar management, and CRM skills.
Customer Relationship Manager (CRM), CAD, Epicor, Salesforce, Microsoft Office
2mo
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Manager, Customer Service
Hauppauge, New York, United States
$100k-$120k/yr OnsiteFull Time
7+ YOEBachelor's degree with 9+ years related experience or graduate degree with 7+ years; experience supervising sales/customer service teams in defense/aerospace; intermediate+ Microsoft Office skills; export compliance and contract review experience; strong communication and leadership.
Microsoft Office
2mo
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Customer Service Manager In Training
Monroe, Connecticut, United States
$24-$26/hr OnsiteFull Time
5+ YOE1+ Mgmt5+ years of customer service experience; 1+ year leading, coaching, or training preferred; Bachelor's degree preferred.
Zendesk, ERP (Mass500), CRM, AI chat tools
3w
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Customer Service Representative
Enfield, Connecticut, United States
$20-$35/hr OnsiteFull Time
Proven customer service or administrative experience, strong verbal/written communication, MS Office proficiency, organisational skills, ability to manage multiple priorities.
Microsoft Office
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1mo
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Customer Service Representative
New Britain, Connecticut, United States
OnsiteFull Time
Previous customer service experience; high school diploma/GED; strong communication, organizational skills; Microsoft Office proficiency; ability to manage multiple priorities in a fast-paced environment.
Microsoft Word, Microsoft Excel, Microsoft Outlook
2w
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Customer Service Manager- Onsite in East Granby, CT
East Granby, Connecticut, United States
OnsiteFull Time
5+ YOE5+ years customer-facing experience in manufacturing or aerospace, bachelor preferred or equivalent experience, strong customer relationship and escalation skills, export compliance experience (DECA) and ERP/CRM familiarity, ability to interpret delivery and quality metrics.
SAP, SFDC, Salesforce, EDI
5d
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Customer Service Representative
Waterbury, Connecticut, United States
$21-$26/hr OnsiteFull Time
2+ YOERequires an associate degree and two years of cashiering, administrative, or bookkeeping experience, or high school diploma/GED and five years of such experience in customer service.
Microsoft Word, computer terminals, typewriters, calculating machines, cash registers, online payment applications
1w
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Supervisor, Customer Service
Monroe or Bridgeport or Danbury or Connecticut
$80k/yr HybridFull Time
5+ MgmtBachelor's degree required; five years of supervisory experience preferred. Requires customer service, contact center, CRM, SAP, Microsoft Office, communication, process documentation, and problem-solving skills.
CRM, SAP, Microsoft Office, Everbridge
4w
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Senior Customer Service Representative
Twinsburg or Shelton
OnsiteFull Time
10+ YOE10+ years customer service/supply chain experience; strong order management, problem-solving, communication; experience with Microsoft Office and ERP/CMS systems; bachelor\u0002s preferred.
Microsoft Outlook, Microsoft Word, Microsoft Excel, CMS, SalesPad, ERP
2mo
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Assistant Customer Service Supervisor
Hartford, Connecticut, United States
$19-$25/hr OnsiteFull Time
2+ YOEHigh school diploma, 2+ years customer service experience (supervisory experience preferred), strong leadership and communication, proficiency with Microsoft Office and CRM/customer service software.
Microsoft Office
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