3,570 customer service manager jobs at 1,277 companies in Hazel Crest, IL
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Customer Service Manager
Norridge, Illinois, United States
$20-$21/hrOnsiteFull Time
Hobby Lobby: National chain of arts and crafts retail stores.
Provide excellent customer service, manage front-end operations and registers, assist customers, basic computer skills, trustworthy with prior work references.
XylemNYSE: XYL: Global water technology providing sustainable water solutions.
5+ YOE2+ MgmtBachelor's degree;5+ years customer service leadership;2+ years people management;experience with CRM (Salesforce);strong analytical, communication, and project management skills.
Midwest Distribution: Wholesale vape and smoke-shop distributor serving U.S. retailers with electronic cigarettes, e-liquids, and accessories.
Customer service leadership experience, training expertise, service department and multi-business-unit experience, problem-solving and interpersonal skills; CRM and order management experience preferred.
nVenia: NVenia is a packaging-equipment manufacturer making primary, secondary, and end-of-line systems for food, consumer-goods, and industrial producers.
5+ YOE2+ Mgmt5+ years progressive customer service experience with 2+ years managing teams; call center (15–50 agents) experience; background in engineered-to-order/custom manufacturing; order management lifecycle knowledge; CRM/telephony proficiency; strong communication and analytical skills.
nVenia: Packaging-equipment manufacturer making primary, secondary, and end-of-line systems for food, consumer-goods, and industrial producers.
5+ YOE2+ Mgmt5+ years customer service experience with 2+ years managing call center teams (15–50 agents); ETO/custom manufacturing background; CRM proficiency (Salesforce, Zendesk, Five9, Genesys); strong communication and analytical skills.
AtkoreNYSE: ATKR: A leading provider of electrical, safety and infrastructure solutions.
3+ YOE3+ MgmtBachelor's degree or equivalent experience, 3+ years leading customer service teams, CRM experience, Microsoft Office skills, strong communication, problem-solving, and project management abilities.
CRM, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
AtkoreNYSE: ATKR: A leading provider of electrical, safety and infrastructure solutions.
3+ YOE3+ MgmtBachelor's degree or equivalent experience, 3+ years of customer service experience leading teams, CRM experience, Microsoft Office proficiency, strong communication, problem-solving, multitasking, and deadline management skills.
CRM, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Performance FoodserviceNYSE: PFGC: Wholly owned foodservice distributor serving restaurants, schools, healthcare facilities, and other foodservice operators nationwide.
4+ YOE4+ MgmtHigh school diploma/GED or equivalent experience and 4–6 years in customer service, retail, sales, or warehouse work, including team lead or supervisory experience.
Peoples Gas: Florida natural-gas distribution utility serving residential, commercial, and industrial customers across the state.
5+ YOE3+ MgmtHigh school diploma, GED, or HSED required. Requires five years of related business, operations, management, and customer contact experience plus three to five years of leadership experience, depending on degree status.
Maximo, PCAD, Open Grid, Open-CIS, PANDA, Work Management System
RJW Logistics Group: Retail logistics and consolidation provider for CPG brands.
3+ YOE1+ MgmtRequires 3 years of customer service experience in logistics, transportation, or retail; 1 year of supervisory experience; English proficiency; problem-solving, reporting, and office management skills.
Internet software, Word Processing, Spreadsheet software
RRD: Global provider of marketing, packaging, print, and supply chain solutions.
10+ YOE8+ MgmtBachelor's degree required; 10+ years related experience, 8+ years team management, 5+ years change management, and advanced Microsoft Office and Google Platform skills required.
Transdev North America: Provides public transportation, mobility solutions, and fleet maintenance services.
3+ YOEHigh school diploma, minimum 3 years supervisory experience, strong customer service, ADA knowledge, Trapeze scheduling experience, ability to work flexible schedules, and ability to pass drug screen/background check; must be authorized to work in the U.S. without sponsorship.
Avalign Technologies: Medical-device manufacturer supplying surgical implants, instruments, cutting tools, and delivery systems to OEMs and hospitals.
3+ YOE3+ MgmtBachelor's degree required; 3–5 years of customer service, inside sales, sales operations, or related experience with leadership; advanced Microsoft Excel, Microsoft Office, CRM, and ERP proficiency.
Binny's Beverage Depot: Family-owned Illinois liquor-store chain selling wine, spirits, and beer to retail customers.
1+ YOE1-2 years retail management experience, supervisory and coaching skills, ability to lift 40-50 lbs, strong written and oral communication, cash handling, ability to work evenings/weekends/holidays, and pass applicable alcohol training if required.
Customer Service Manager, Airport Customer Operations (81347)
Chicago, Illinois, United States
OnsiteFull Time
American Airlines Group Inc.NASDAQ: AAL: Global airline providing passenger and cargo air transportation services.
2+ MgmtHigh school diploma or GED required. Two years of experience leading others preferred; airport customer service experience preferred. Requires Microsoft Office knowledge and USPS clearance or ability to obtain it.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Culligan: Private global water-services providing filtration, softening, and dispensing solutions to homes, businesses, hospitality, and communities.
4+ YOE4+ years customer service/contact center experience; experience with CRM; escalation management, coaching, analytics, and strong communication and organizational skills.
Culligan International Group: Private water-services designing and delivering filtration, softening, and dispensing systems for homes, businesses, and communities.
4+ YOE4–6 years customer service or contact center experience, CRM/platform experience, escalation management, coaching and communication skills; bachelor\u0002s preferred.
Network Distribution: Member-owned B2B distributor providing janitorial, sanitation, foodservice, packaging, and supply-chain solutions to businesses worldwide.
5+ YOERequires 5–10 years in customer support or customer-facing environments, leadership experience, a four-year business-related degree, Microsoft Office proficiency, communication, presentation, organizational, and cross-functional management skills.
Methode ElectronicsNYSE: MEI: Public U.S. manufacturer of custom-engineered mechatronic products for transportation, industrial, cloud infrastructure, and appliance OEMs.
5+ YOEBachelor's degree preferred; minimum 5 years customer service experience; familiarity with customer service systems, project/order management and production planning; proficiency in Microsoft Office and Project; strong English communication skills.
Microsoft Windows, Microsoft Office, Microsoft Project
Ashley Global Retail: Marketing, sales, and e-commerce featuring stylish furniture and accessories
Provide front-line customer service, process sales orders, manage customer accounts, handle cash, resolve customer issues, assist with audits and reporting, use POS and office systems; high school diploma and legal US work authorization required; 1 year customer service preferred.
Point-of-sale systems, Retail management software, Microsoft Office Suite