6,803 customer service manager jobs at 2,028 companies in Hell's Kitchen, NY

1mo
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Customer Service Manager
Hauppauge, New York, United States
HybridFull Time
WS Audiology
WS Audiology: Develops and manufactures hearing aids and audiology solutions.
Proven customer service leadership with coaching, KPI and SLA management, escalation resolution, CRM proficiency, and cross-functional collaboration.
Salesforce, ERP, CRM
3mo
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Customer Service Manager
Englishtown, New Jersey, United States
$20-$21/hr OnsiteFull Time
Hobby Lobby
Hobby Lobby: National chain of arts and crafts retail stores.
Excellent customer service, basic computer skills, trustworthy with references, friendly, and desire to learn; front-end retail management experience preferred.
1mo
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Customer Service Manager
Stamford, Connecticut, United States
OnsiteFull Time
Amphenol Corporation
Amphenol CorporationNYSE: APH: Global designer and manufacturer of high-technology interconnect, sensor, and antenna solutions.
Bachelor's degree in a related field, experience managing customer service teams in manufacturing/distribution, CRM and Microsoft Office proficiency, strong communication, coaching, and analytical skills.
CRM, Microsoft Office Suite
3mo
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Customer Service Manager
Brooklyn, New York, United States
$110k-$140k/yr OnsiteFull Time
Sola
Sola: Omnichannel payment processing and merchant services provider.
3+ YOE3+ MgmtRequires 3–5+ years of customer service leadership, strong computer and Microsoft Office skills, excellent communication, problem-solving, negotiation, time management, and independent judgment.
Microsoft Office, Sola Quick Assist, FPS, Sola’s Customer Assistance and Ticketing System, CSAT
2w
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CUSTOMER SERVICE MANAGER
Ocean Township, New Jersey, United States
$19-$23/hr OnsiteFull Time, Part Time
Goodwill Industries of Southern New Jersey & Philadelphia
Goodwill Industries of Southern New Jersey & Philadelphia: Provides job training and education services funded by retail sales.
Requires leadership, customer service, retail operations, communication, financial reasoning, staff development, a valid driver's license, English proficiency, and flexible availability including nights and weekends.
3w
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Customer Service Manager
Elizabeth, New Jersey, United States
$65k-$75k/yr OnsiteFull Time
FreezPak Logistics
FreezPak Logistics: Family-owned cold storage and third-party logistics provider serving food companies with temperature-controlled warehousing, transportation, and distribution.
5+ YOE2+ MgmtMinimum 5 years customer service experience with 2 years managerial experience; bachelor’s degree in business, logistics or related; strong logistics knowledge, leadership, communication, and MS Office proficiency.
Microsoft Office Suite
2w
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Customer Service Manager (Trainee)
Staten Island, New York, United States
$65k-$97k/yr OnsiteFull Time
Stop & Shop
Stop & Shop: Retail grocery chain operating in the United States.
1+ MgmtRequires 1–3 years of supervisory or leadership experience, preferably in retail grocery, strong communication and management skills, customer service expertise, and flexible availability including weekends and holidays.
4w
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Customer Service
New York City, New York, United States
OnsiteFull Time
Qureos
Qureos: AI-powered recruitment platform automating candidate sourcing and screening.
Customer service experience, strong verbal and written communication, problem-solving, ability to manage multiple priorities, high school diploma or equivalent, proficiency with customer service software.
2w
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Customer Service & Collections Manager
New York City, New York, United States
$67k-$123k/yr OnsiteFull Time
Eastern Funding
Eastern Funding: Full-service regional bank serving the Northeast.
7+ YOE5+ MgmtBachelor's degree, 7–10 years of progressive collections, customer service, or financial services experience, and 5+ years of leadership experience managing teams and performance.
nCino, Five9, FIS, CRM
2w
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Customer Service Manager
East Hanover, New Jersey, United States
$17-$17/hr OnsitePart Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtRequires 1 year of retail experience and 6 months of leadership experience, with flexible night and weekend availability, merchandising knowledge, communication skills, organization, adaptability, and ability to train others.
POS
2mo
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Customer Service Manager In Training
Monroe, Connecticut, United States
$24-$26/hr OnsiteFull Time
Church Hill Classics
Church Hill Classics: Manufacturer of custom diploma, certificate, and award frames.
5+ YOE1+ Mgmt5+ years customer service experience with 1+ year leading/coaching; technically savvy with Zendesk, ERP/Mass500, CRM and AI tools; strong communication, problem-solving, and process-improvement skills.
Zendesk, ERP, Mass500, CRM, AI
1mo
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Customer Service Manager (Trainee) (535192)
Nanuet, New York, United States
$65k-$97k/yr OnsiteFull Time
Ahold Delhaize
Ahold DelhaizeEuronext Amsterdam: AD: Operates a global network of supermarkets and grocery stores.
1+ YOE1-3 years supervisory experience (retail grocery preferred); strong leadership, communication, multitasking, and customer service skills; ability to work flexible hours including weekends and holidays.
2d
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Customer Service Manager (Miami Gardens)
Miami Gardens or Miami or Tampa or New York or Dallas
OnsiteFull Time
Oldcastle BuildingEnvelope
Oldcastle BuildingEnvelope: Manufacturer and distributor of architectural glass and glazing systems.
5+ YOE2+ MgmtRequires 5+ years of customer service experience, including 2+ years leading teams in manufacturing or building solutions. CRM and support software proficiency required; English/Spanish proficiency preferred.
CRM, KPI dashboards
1w
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Customer Service Assistant Manager
New York City or Los Angeles or San Francisco
$75k-$78k/yr HybridFull Time
K&L Wine Merchants
K&L Wine Merchants: A wine merchant that sells and distributes wine products.
2+ YOERequires 2–3 years of phone-based customer service experience, prior lead or supervisory experience, strong communication, de-escalation, multitasking, and basic call center software and CRM proficiency.
CRM, call center software
3mo
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Customer Service Rep
New York, /, United States
OnsiteFull Time
Lomond
Lomond: UK-based residential estate and lettings agency network.
Customer service experience, strong communication, problem-solving, and ability to manage inquiries.
1mo
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Customer Service Coordinator (Customer Service Liaison)
Holbrook, New York, United States
$17-$20/hr OnsiteFull Time
California Closets
California Closets: Custom design and installation of home storage systems.
1+ YOE1-2 years administrative or customer service experience in construction or home renovations preferred; associates degree in business/admin preferred; strong communication, data entry, calendar management, and CRM skills.
Customer Relationship Manager (CRM), CAD, Epicor, Salesforce, Microsoft Office
2mo
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Manager, Customer Service
Hauppauge, New York, United States
$100k-$120k/yr OnsiteFull Time
Narda-MITEQ
Narda-MITEQ: RF and microwave component and subsystem manufacturer serving defense, space, SATCOM, and commercial customers.
7+ YOEBachelor's degree with 9+ years related experience or graduate degree with 7+ years; experience supervising sales/customer service teams in defense/aerospace; intermediate+ Microsoft Office skills; export compliance and contract review experience; strong communication and leadership.
Microsoft Office
2mo
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Customer Service Agent
New York, New York, United States
OnsiteFull Time
TLC Worldwide
TLC Worldwide: Provides tech-enabled loyalty and rewards marketing campaigns for brands.
Provide phone-based customer service and booking support for rewards campaigns; manage campaign data and records; prior call centre or customer service experience preferred; strong communication and organisation skills.
COSMOS
1mo
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Customer Service Representative
New York, New York, United States
$20-$23/hr OnsiteFull Time
West Chelsea Veterinary
West Chelsea Veterinary: Private veterinary practice management group operating community hospitals and supporting independent practices with education and consulting.
Provide front-desk customer service, manage patient records, multitask under pressure, communicate compassionately, and use clinic technology.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI