4,394 customer service manager jobs at 1,419 companies in Hurst, TX
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Manager, Customer Service
Dallas, Texas, United States
OnsiteFull Time
Evergreen Residential: Providing investment and property management for single-family rental homes.
5+ YOE1+ MgmtHigh school diploma/GED required; 5+ years related sales, customer service, leasing, or property management experience; 1+ year supervising; Microsoft Office proficiency; valid driver's license required.
Microsoft Office, Microsoft Word, Microsoft Outlook, Microsoft Excel, CRM
Veritiv: Distributes packaging, facility, and print products and solutions.
10+ YOE10+ years supervisory experience; lead customer service team; oversee order execution from quote to shipment; set and monitor KPIs; analyze service issues; collaborate with sales and operations. High School diploma/GED preferred.
Uline: Distributes shipping, industrial, and packaging materials across North America.
3+ YOEBachelor's degree,3+ years customer service management experience,ability to coach and develop teams,experience managing customer service departments,and ability to resolve escalated customer issues. On-site work and pre-employment drug screening required.
FNA Group: Manufacturer of pressure washers and outdoor power equipment.
5+ YOE5+ years supervisory experience in product support with contact center experience; ability to analyze data, drive process improvements, and manage post-sale warranty/technical support. Bachelor's preferred.
Uline: Distributor of shipping, packaging, and industrial supplies.
3+ YOE3+ MgmtBachelor's degree, 3+ years of customer service management experience, and demonstrated ability to coach and develop high-performing teams.
Samsung ElectronicsKorea Exchange: 005930: Develops and manufactures consumer electronics, semiconductors, and mobile devices.
8+ YOE5+ MgmtBachelor's degree,8+ years operational leadership with 5+ years in customer service operations,experience with executive escalations,vendor management,process improvement,and analytics;MBA preferred.
Microsoft Excel, Microsoft PowerPoint, Sprinklr, Tableau, Jira
Customer Service Manager, Airport Customer Care (81380)
Dallas, Texas, United States
OnsiteFull Time
American AirlinesNASDAQ: AAL: Operates a global network for passenger and cargo air transportation.
2+ MgmtHigh school diploma or GED required. Preferred: airport customer service experience and 2 years leading others. Requires Microsoft Office knowledge, USPS clearance eligibility, and rotating shift availability.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Composites One: Distributes composite materials and provides technical manufacturing support.
7+ YOE3+ Mgmt3+ years supervisory experience,7+ years customer service experience; experience with quality management (ISO 9001), proficiency with Outlook and SharePoint, ability to learn SAP; drug screen and background check required.
Voxai Solutions: Managed services and consulting for enterprise contact center technology.
5+ YOEBachelor's degree or equivalent, 5+ years in customer success/account management supporting SaaS/CCaaS or contact center customers; strong executive communication, program management, CRM/service platform experience.
RX Medical: Distributes surgical devices and provides home sleep apnea testing.
Process orders, create quotes, manage purchase orders, provide phone customer service, maintain accurate records, and uphold HIPAA; 1–2 years customer service/collections preferred.
Ashley Furniture: Manufactures and retails home furniture and decor worldwide.
1+ YOEProvide front-line customer service, process orders and payments, manage customer accounts, perform administrative tasks; high school diploma, legally authorized to work in US, 1 year customer service or office experience preferred, Microsoft Office proficiency.
Microsoft Office Suite, point-of-sale systems, retail management software
Customer Service Manager, Airport Customer Operations - DFW
Dallas, Texas, United States
OnsiteFull Time
American AirlinesNASDAQ: AAL: Operates a global network of passenger and cargo flights.
2+ MgmtHigh school diploma or GED required. Two years leading others preferred. Requires driver's license, USPS clearance or eligibility, SIDA badge eligibility, Microsoft Office knowledge, and rotating shift availability.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
GuideWell: Provides health insurance and clinical care through multiple brands.
3+ YOE1+ Mgmt3+ years call center experience in healthcare,1+ year supervisory experience,related bachelor's degree or equivalent experience,strong Microsoft Office and professional communication skills.
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
2+ YOE2+ years related experience (3–4 preferred); customer service and account management experience; ability to manage small teams, perform site visits, travel to client sites, operate material handling equipment, and lift to 50 lbs.
Microsoft Outlook, Microsoft Word, Microsoft Excel
ShipMonk: Technology-enabled fulfillment and logistics services for e-commerce brands.
1+ YOE1-2 years customer service and logistics/e-commerce experience; Bachelor's degree or equivalent experience; strong communication and account management skills.
Crash Champions: Provider of national automotive collision repair and refinishing services.
Requires customer service, interpersonal, analytical, problem-solving, multitasking, organizational, attentiveness, and patience skills, with ability to manage high call and email volume.
Serenity Mental Health Centers: Providing advanced psychiatric treatments including TMS and ketamine therapy.
3+ YOEHigh school diploma/GED, 3+ years customer service experience (leadership preferred), strong communication, problem-solving, emotional intelligence, ability to remain calm under pressure, and team leadership ability.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Crash Champions: Provider of automotive collision repair and refinishing services.
Provide professional customer service, manage high-volume calls and walk-ins, perform clerical and accounting tasks, multitask and solve problems, maintain organized workspace.