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1,595 customer service manager jobs at 491 companies in Iowa

1mo
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Manager Customer Service
Sioux City, Iowa, United States
OnsiteFull Time
EssilorLuxottica
EssilorLuxotticaEuronext Paris: EL: Global leader in the design, manufacture and distribution of eyewear.
6+ YOE2+ MgmtBachelor's degree,6+ years customer service/call center experience,4+ years optical experience,2+ years people management,knowledge of lab workflows,CRM/telephony experience,and strong communication and problem-solving skills.
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3w
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Customer Service Manager
Cedar Falls, Iowa, United States
OnsiteFull Time
BCI Cedar Falls Division
BCI Cedar Falls Division: Employee-owned Midwest division designing and manufacturing custom corrugated packaging and displays for customers.
5+ YOE3+ MgmtRequires 5+ years of manufacturing customer service experience, 3+ years of leadership experience, strong communication and analytical skills, and proficiency with Microsoft Office; Amtech ERP experience is preferred.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Teams, Amtech ERP
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1mo
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Customer Service Manager
Cedar Rapids, Iowa, United States
OnsiteFull Time
Applied Industrial Technologies
Applied Industrial TechnologiesNYSE: AIT: Distributor of industrial motion, fluid power, and automation technologies.
2+ YOE2+ years sales or customer service leadership in B2B; high school diploma/GED; Excel and ERP/SAP experience preferred; strong communication and analytical skills; clean driving record.
Microsoft Excel, ERP, SAP
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1w
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Customer Service - Manager Trainee
West Des Moines, Iowa, United States
$925-$2k/wk OnsiteFull Time
ARK Distributing
ARK Distributing: Locally owned West Des Moines sales and customer-service employer hiring full-time service, labor, and marketing staff.
Prior customer service or managerial experience, strong communication and leadership skills, management knowledge, problem-solving ability, pressure tolerance, and a driver's license with a vehicle.
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5d
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Customer Service Manager
Ankeny, Iowa, United States
OnsiteFull Time
Hy-Vee
Hy-Vee: Employee-owned supermarket chain operating in the Midwestern United States.
0.5+ YOEHigh school diploma or equivalent experience plus more than six months and up to one year of similar or related work experience; must perform arithmetic and customer service tasks.
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3w
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CUSTOMER SERVICE MANAGER I (1559728)
Iowa, United States
FieldFull Time
Canteen
Canteen: Compass-owned workplace foodservice providing vending, markets, coffee, pantry, and dining programs to businesses.
2+ YOERequires 2–4 years of customer service, route, or account management experience, valid driver's license, strong communication and problem-solving skills, travel availability, and ability to lift 50 lbs.
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4w
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Customer Service Representative
Las Vegas or Bettendorf
HybridFull Time
NCC | ProMax
NCC | ProMax: Private automotive software and credit-compliance services provider serving auto dealerships with retail, fraud, desking, and financing tools.
1+ YOE1+ year inbound customer service experience, strong verbal/written communication, Microsoft Office and Salesforce.com proficiency, ability to analyze and resolve customer issues and manage multiple tasks.
Microsoft Office, Salesforce.com
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2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
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Customer Service Representative
Grimes, Iowa, United States
OnsiteFull Time
Regal Plastic
Regal Plastic: Family-owned industrial plastics distributor and fabricator serving commercial and manufacturing customers across the Midwest.
Provide phone-based customer service and sales support, craft bids and quotes, manage orders and communicate status; BS/BA degree, strong communication, multitasking, and time-management skills required.
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1d
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Customer Service Supervisor
Waterloo, Iowa, United States
$55k-$70k/yr OnsiteFull Time
Warren Transport
Warren Transport: Private trucking carrier serving shippers with flatbed, dry van, expedited, bonded, and logistics services across North America.
1+ YOERequires 1–3 years of customer service leadership experience in trucking, strong leadership and coaching skills, excellent communication, organization, time management, and problem-solving abilities.
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3w
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Specialist, Customer Service
Eddyville or Cedar Rapids or Wichita
OnsiteFull Time
Cargill
Cargill: Global food, agriculture, and industrial products.
2+ YOEBachelor’s degree or equivalent experience, 2+ years in customer service or order management, complex systems experience, and SAP and Salesforce experience. Supply chain or B2B experience preferred.
SAP, Salesforce
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2mo
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Customer Service Representative
Waterloo, Iowa, United States
OnsiteFull Time
MasterBrand Cabinets LLC
MasterBrand Cabinets LLC: Residential cabinet manufacturer serving dealers, retailers, builders, and homeowners with kitchen and bathroom cabinet brands.
High school diploma/GED, strong customer service and communication skills, attention to detail, order entry and Microsoft Word/Excel/Outlook proficiency, ability to manage multiple tasks and meet deadlines.
Microsoft Word, Microsoft Excel, Microsoft Outlook
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5d
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Customer Service Representative
Iowa City, Iowa, United States
OnsiteFull Time
University of Iowa
University of Iowa: Flagship public research university and academic medical center.
0.5+ YOEBachelor's degree or equivalent, six months of administrative or customer service experience, computer software proficiency, cash handling experience, communication skills, and multitasking ability.
Microsoft Outlook, Microsoft Word, Microsoft Excel, AIMS
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5d
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Customer Service Representative
Iowa City, Iowa, United States
$48k/yr OnsiteFull Time
University of Iowa
University of Iowa: Flagship public research university and academic medical center.
0.5+ YOEBachelor's degree or equivalent education and experience, typically 6 months in administrative or customer service support, computer software proficiency, cash handling, communication, and multitasking skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, AIMS
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1mo
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Coordinator BPS Customer Service
Grand Rapids or Jacksonville or Urbandale or Boise or Marlborough or Chesterfield or Bentonville
$16-$17/hr HybridFull Time
Acosta
Acosta: Full-service sales and marketing agency for consumer goods.
2+ YOEHigh school diploma/GED, 2+ years customer service or administrative experience, proficiency with Microsoft Word/Excel/Outlook, data entry and order management experience, strong communication and problem-solving skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
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1mo
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Service Manager
Cedar Rapids, Iowa, United States
$20-$29/hr OnsiteFull Time
Bridgestone Retail Operations
Bridgestone Retail Operations: Private U.S. automotive service retailer operating-owned tire and vehicle service centers for drivers and businesses.
4+ YOE1+ MgmtHigh school diploma, 4 years auto service technical experience, 1 year service manager or service writer experience, valid driver's license, inventory and team leadership skills, customer problem-solving.
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1mo
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Retail Customer Service Lead
Mesa or Waterloo or San Francisco or Los Angeles
OnsiteFull Time
PetSmart
PetSmart: Leading North American omnichannel pet retailer.
2+ YOE2+ years retail customer-focused experience, leadership preferred; full-time availability with evenings/weekends/holidays; computer proficiency; strong communication; ability to lift up to 50+ lbs.
POS
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1d
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Customer Service Representative I (50449)
Cedar Rapids, Iowa, United States
OnsiteFull Time
Raining Rose Promos
Raining Rose Promos: Raining Rose is a Cedar Rapids contract manufacturer of natural and organic body-care products for brands and retailers.
1+ YOERequires 1+ year of customer service experience, strong written and verbal communication, attention to detail, time management, and ability to use or learn technical systems. Associate degree and ERP experience preferred.
ERP
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4w
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Airport Customer Service Supervisor (UA) - DSM
Des Moines, Iowa, United States
OnsiteFull Time
Unifi
UnifiNew York Stock Exchange: UFI: North America's largest provider of aviation ground services.
Lead customer service team at an airport, manage check-in/boarding/baggage, enforce safety, lift up to 70lbs, obtain required airport credentials, high school diploma or GED, age 18+.
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1w
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Seasonal Location Customer Service
Masonville or Iowa or Wisconsin
$22-$25/hr FieldPart Time, Seasonal
Innovative Ag Services
Innovative Ag Services: Member-owned agricultural cooperative serving Iowa and Wisconsin farmers with grain, agronomy, feed, and energy services.
Basic computer skills, strong people skills, phone etiquette, organization, and ability to manage multiple tasks. Must lift, push, pull, or carry at least 50 pounds in an agricultural environment.
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