6,470 customer service manager jobs at 1,998 companies in Jericho, NY

1mo
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Customer Service Manager
Hauppauge, New York, United States
HybridFull Time
WS Audiology
WS Audiology: Danish private hearing-aid manufacturer designing and making hearing devices and solutions for people with hearing loss.
Proven customer service management experience, strong leadership and coaching skills, KPI and SLA management, CRM/ERP proficiency, excellent communication and problem-solving.
Salesforce, ERP, CRM
1mo
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Customer Service Manager
Hauppauge, New York, United States
HybridFull Time
WS Audiology
WS Audiology: Danish private hearing-aid manufacturer designing and making hearing devices and solutions for people with hearing loss.
Proven customer service leadership with coaching, KPI and SLA management, escalation resolution, CRM proficiency, and cross-functional collaboration.
Salesforce, ERP, CRM
3mo
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Customer Service Manager
Brooklyn, New York, United States
$110k-$140k/yr OnsiteFull Time
Sola Payments
Sola Payments: Private fintech providing merchant services, payment processing, gateway, embedded-payments, and PayFac solutions to merchants and software partners.
3+ YOE3+ MgmtRequires 3–5+ years of customer service leadership, strong computer and Microsoft Office skills, excellent communication, problem-solving, negotiation, time management, and independent judgment.
Microsoft Office, Sola Quick Assist, FPS, Sola’s Customer Assistance and Ticketing System, CSAT
1mo
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Customer Service Manager
Paramus, New Jersey, United States
$20-$21/hr OnsiteFull Time
Hobby Lobby
Hobby Lobby: National chain of arts and crafts retail stores.
Provide front-end management, assist customers and returns, manage registers, basic computer skills, trustworthy with previous work references.
2w
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CUSTOMER SERVICE MANAGER
Ocean Township, New Jersey, United States
$19-$23/hr OnsiteFull Time, Part Time
Goodwill Industries of Southern New Jersey and Philadelphia
Goodwill Industries of Southern New Jersey and Philadelphia: Nonprofit organization operating thrift stores, job training, career services, and medical-equipment reuse for residents facing employment barriers.
Requires leadership, customer service, retail operations, communication, financial reasoning, staff development, a valid driver's license, English proficiency, and flexible availability including nights and weekends.
4w
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Customer Service Manager
Elizabeth, New Jersey, United States
$65k-$75k/yr OnsiteFull Time
FreezPak Logistics
FreezPak Logistics: Family-owned cold storage and third-party logistics provider serving food companies with temperature-controlled warehousing, transportation, and distribution.
5+ YOE2+ MgmtMinimum 5 years customer service experience with 2 years managerial experience; bachelor’s degree in business, logistics or related; strong logistics knowledge, leadership, communication, and MS Office proficiency.
Microsoft Office Suite
1d
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Manager, Customer Service
New Haven or Connecticut
OnsiteFull Time
Avelo Airlines
Avelo Airlines: A privately held ultra-low-cost passenger airline serving travelers with affordable scheduled flights across the United States and nearby international destinations.
5+ YOE3+ MgmtRequires 5+ years of airline customer service or airport operations experience, 3+ years of leadership, high school diploma, CRO certification, driver's license, airport ID eligibility, and knowledge of DOT, FAA, TSA, and ADA regulations.
2w
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Customer Service Manager (Trainee)
Staten Island, New York, United States
$65k-$97k/yr OnsiteFull Time
Stop & Shop
Stop & Shop: Retail grocery chain operating in the United States.
1+ MgmtRequires 1–3 years of supervisory or leadership experience, preferably in retail grocery, strong communication and management skills, customer service expertise, and flexible availability including weekends and holidays.
1mo
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Customer Service
New York City, New York, United States
OnsiteFull Time
Qureos
Qureos: AI-powered recruitment platform connecting talent with employers.
Customer service experience, strong verbal and written communication, problem-solving, ability to manage multiple priorities, high school diploma or equivalent, proficiency with customer service software.
2w
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Customer Service & Collections Manager
New York City, New York, United States
$67k-$123k/yr OnsiteFull Time
Eastern Funding
Eastern Funding: Full-service regional bank serving the Northeast.
7+ YOE5+ MgmtBachelor's degree, 7–10 years of progressive collections, customer service, or financial services experience, and 5+ years of leadership experience managing teams and performance.
nCino, Five9, FIS, CRM
2w
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Customer Service Manager
East Hanover, New Jersey, United States
$17-$17/hr OnsitePart Time
Marshalls
MarshallsNYSE: TJX: The world's leading off-price retailer of apparel and home fashions.
1+ YOE0.5+ MgmtRequires 1 year of retail experience and 6 months of leadership experience, with flexible night and weekend availability, merchandising knowledge, communication skills, organization, adaptability, and ability to train others.
POS
2mo
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Customer Service Manager In Training
Monroe, Connecticut, United States
$24-$26/hr OnsiteFull Time
Church Hill Classics
Church Hill Classics: Woman-owned U.S. manufacturer and retailer of custom diploma, certificate, military, and award frames for institutions and consumers.
5+ YOE1+ Mgmt5+ years customer service experience with 1+ year leading/coaching; technically savvy with Zendesk, ERP/Mass500, CRM and AI tools; strong communication, problem-solving, and process-improvement skills.
Zendesk, ERP, Mass500, CRM, AI
1mo
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Customer Service Manager (Trainee) (535192)
Nanuet, New York, United States
$65k-$97k/yr OnsiteFull Time
Ahold Delhaize
Ahold DelhaizeEuronext Amsterdam: AD: Global food retailer operating local supermarket and e-commerce brands.
1+ YOE1-3 years supervisory experience (retail grocery preferred); strong leadership, communication, multitasking, and customer service skills; ability to work flexible hours including weekends and holidays.
3d
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Customer Service Manager (Miami Gardens)
Miami Gardens or Miami or Tampa or New York or Dallas
OnsiteFull Time
Oldcastle BuildingEnvelope
Oldcastle BuildingEnvelope: Manufacturer and distributor of architectural glass and glazing systems.
5+ YOE2+ MgmtRequires 5+ years of customer service experience, including 2+ years leading teams in manufacturing or building solutions. CRM and support software proficiency required; English/Spanish proficiency preferred.
CRM, KPI dashboards
1w
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Customer Service Assistant Manager
Redwood City or New York City or Los Angeles or California
$75k-$78k/yr HybridFull Time
K&L Wine Merchants
K&L Wine Merchants: Family-owned American wine-and-spirits retailer serving drinkers through stores, online sales, auctions, storage, and clubs.
2+ YOERequires 2–3 years of phone-based customer service experience, lead or supervisory experience, strong communication, de-escalation, call center and CRM proficiency, and a high school diploma or equivalent.
CRM, Microsoft Office
3mo
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Customer Service Rep
New York, /, United States
OnsiteFull Time
Lomond
Lomond: Privately held UK lettings and sales agency network serving landlords, tenants, buyers and sellers.
Customer service experience, strong communication, problem-solving, and ability to manage inquiries.
1mo
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Customer Service Coordinator (Customer Service Liaison)
Holbrook, New York, United States
$17-$20/hr OnsiteFull Time
California Closets
California Closets: Originators of the custom closet, delivering custom-designed organizational solutions for the whole home.
1+ YOE1-2 years administrative or customer service experience in construction or home renovations preferred; associates degree in business/admin preferred; strong communication, data entry, calendar management, and CRM skills.
Customer Relationship Manager (CRM), CAD, Epicor, Salesforce, Microsoft Office
2mo
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Manager, Customer Service
Hauppauge, New York, United States
$100k-$120k/yr OnsiteFull Time
Narda-MITEQ
Narda-MITEQ: RF and microwave component and subsystem manufacturer serving defense, space, SATCOM, and commercial customers.
7+ YOEBachelor's degree with 9+ years related experience or graduate degree with 7+ years; experience supervising sales/customer service teams in defense/aerospace; intermediate+ Microsoft Office skills; export compliance and contract review experience; strong communication and leadership.
Microsoft Office
2mo
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Customer Service Manager In Training
Monroe, Connecticut, United States
$24-$26/hr OnsiteFull Time
Church Hill Classics
Church Hill Classics: Woman-owned U.S. manufacturer and retailer of custom diploma, certificate, military, and award frames for institutions and consumers.
5+ YOE1+ Mgmt5+ years of customer service experience; 1+ year leading, coaching, or training preferred; Bachelor's degree preferred.
Zendesk, ERP (Mass500), CRM, AI chat tools
2mo
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Customer Service Agent
New York, New York, United States
OnsiteFull Time
TLC Worldwide
TLC Worldwide: Private global loyalty and rewards agency helping brands acquire, engage, retain, and reward customers.
Provide phone-based customer service and booking support for rewards campaigns; manage campaign data and records; prior call centre or customer service experience preferred; strong communication and organisation skills.
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