4,210 customer service manager jobs at 1,342 companies in Laurel, MD
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Customer Service Manager
Baltimore, Maryland, United States
$69k-$86k/yr OnsiteFull Time
3+ MgmtRequires a high school diploma or equivalent, three years of supervisory experience, customer service and problem-solving skills, ADA knowledge, communication and negotiation skills, time management, and Trapeze proficiency.
Trapeze
1mo
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Senior Manager, Customer Service (DentaQuest)
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yr HybridFull Time
8+ YOE5+ Mgmt8+ years in customer service/contact center or healthcare operations, 5+ years people leadership, bachelor’s degree or equivalent, contact center and workforce management expertise, strong communication and data-driven decision skills.
Microsoft Office
1mo
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Customer Service Manager
Nottingham or Baltimore
$66k-$81k/yr OnsiteFull Time
4+ YOEBachelor's degree or equivalent, 4+ years progressive experience (3 years in consumer lending preferred), demonstrated leadership, knowledge of lending/regulatory requirements, and proficiency with Microsoft Office.
Microsoft Office Suite
1w
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FT Assistant Manager Customer Service (259681)
Sterling, Virginia, United States
OnsiteFull Time
Manage customer service operations and support retail activities as an assistant manager.
1mo
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Senior Manager, Customer Service (DentaQuest)
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yr HybridFull Time
8+ YOE5+ Mgmt8+ years customer service/contact center or healthcare operations experience; 5+ years people leadership; bachelor’s degree or equivalent; strong contact center, WFM, and technology implementation experience; Microsoft Office proficiency.
Microsoft Office
4d
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Customer Service Manager
Thurmont, Maryland, United States
$18/hr OnsiteFull Time
1+ YOE1+ MgmtHigh school diploma, GED, or equivalent work experience; one year of customer service experience required, retail management preferred; Microsoft Office proficiency and English fluency required.
Microsoft Office Suite
2mo
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Customer Service Account Manager (67343)
Beltsville, Maryland, United States
$79k-$116k/yr OnsiteFull Time
2+ YOEHigh school diploma/GED, minimum 2 years customer service or account management experience, authorized to work in the U.S. without sponsorship, must be a U.S. person for export-controlled access; candidates should be within 50-mile radius of Beltsville, MD. Bachelor’s degree and aerospace account management experience preferred.
MFGPRO, C360, Microsoft Office
3mo
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Customer Service Representative
Sterling, Virginia, United States
OnsiteFull Time
0+ YOEProvide high-volume customer service, manage inquiries, orders, and documentation with strong communication and attention to detail.
CRM, Phone system, Microsoft Office
1mo
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Customer Service Representative
Quantico, Virginia, United States
$19-$22/hr OnsiteFull Time
0.5+ YOE6+ months residential property management or customer service preferred; valid driver’s license; proficiency with Microsoft Word and Excel, Yardi and Payscan; strong communication, multitasking, and customer service skills; flexible schedule including weekends.
Payscan, Yardi, Microsoft Word, Microsoft Excel
1mo
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Customer Service Representative
Rockville, Maryland, United States
$17-$22/hr OnsiteFull Time
3+ YOE3+ years customer service experience; strong computer skills (Microsoft Office), data entry, ability to run/analyze reports, multitasking, and customer account management skills.
Microsoft Office
1mo
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Supervisor Customer Service
Sterling, Virginia, United States
$75k/yr OnsiteFull Time
1+ YOESupervise and develop customer service staff, establish procedures, manage workflow, handle customer situations; requires 1+ years experience and supervisory skills; 2-year or 4-year degree preferred.
1mo
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Full Time Assistant Customer Service Manager DLT
Arlington, Virginia, United States
$19-$30/hr OnsiteFull Time
1+ YOEHigh school diploma/GED, 1+ year related experience, supervisory skills, customer service focus, computer literacy (HT Internet, email, inventory, spreadsheets, word processing), ability to lift up to 40 lbs, completion of company training.
HT Internet software, E-mail, Inventory software, Spreadsheet software, Word Processing software
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2mo
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Customer Service Rep
Clarksburg, Maryland, United States
$15-$17/hr OnsiteFull Time
0+ YOEFront office role requiring strong communication, computer literacy, data entry (45 wpm), and experience with Word and Excel; customer service-focused and able to manage multiple tasks.
Microsoft Office, Word, Excel, Typing
4w
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Customer Service Representative
New Freedom, Pennsylvania, United States
HybridFull Time
5+ YOEHigh school diploma or GED required; associates degree preferred. ~5 years customer service experience preferred, ideally in medical or manufacturing. Strong multitasking, communication, and account-management skills.
1mo
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Customer Service Specialist
Silver Spring, Maryland, United States
$18-$19/hr OnsiteFull Time
High school diploma or GED required; associate degree preferred. Phone-based customer service, data entry, DocuSign and document management, timesheet and payroll checklist review, strong communication and accuracy.
DocuSign
1mo
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Customer Service Representative
Columbia, Maryland, United States
$21/hr OnsiteFull Time
1+ YOEHigh school diploma, 1+ years customer service/administrative experience, able to lift up to 25 lbs, professional communication and problem-solving skills, and proficiency with Microsoft Office and Fleet Manager/MPS portal.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Fleet Manager, MPS portal
6d
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Customer Service Manager, Airport Ramp Operations
Washington, Virginia, United States
$51k-$87k/yr OnsiteFull Time
2+ MgmtHigh school diploma or GED required; 2 years leading others preferred. Requires valid driver's license, USPS clearance or ability to obtain it, SIDA badge eligibility, Microsoft Office knowledge, and rotating shift availability.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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Customer Service Supervisor
Sterling, Virginia, United States
$70k-$80k/yr OnsiteFull Time
Supervise and develop customer service agents; handle customer complaints; monitor ACD/PBX and call metrics; bachelor’s degree preferred; 0–2 years supervisory experience preferred; strong interpersonal and analytical skills.
ACD, PBX
2w
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Customer Service Specialist
Tallman or Ashburn or Tewksbury
$26-$34/hr OnsiteFull Time
Order management and customer liaison experience; strong communication, organization, and computer skills; familiarity with export controls (ITAR); bachelor's degree or equivalent preferred.
Microsoft Office, Microsoft SharePoint, SAP, Microsoft Dynamics, MRP, CRM, Exostar, Arriba
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