3,564 customer service manager jobs at 1,054 companies in Lawrence, MA
3mo
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Customer Service Manager
Westborough, Massachusetts, United States
$65k-$97k/yr OnsiteFull Time
1+ YOE1+ MgmtSupervisory experience in retail customer service; manages Front End, Online Pick-up, and Cash Office; Bachelor's degree preferred.
1w
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Customer Service Manager
Weston, Massachusetts, United States
$24-$32/hr OnsiteFull Time
Front-end operations or management experience, ServSafe certification, English proficiency, computer skills, customer service leadership, and authorization to work in the United States.
scanner, scales, adding machine, cash register, Point-Of-Sale, POS system, phones/paging system, store computer system, alarm systems, U-Boat, safety cutters
2w
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Customer Service Manager
Gardner, Massachusetts, United States
$110k-$125k/yr OnsiteFull Time
3+ YOE3-5 years customer service management in manufacturing, strong leadership, Excel and ERP (Radius) proficiency, analytical and communication skills; bachelor\u0002s degree desirable.
Microsoft Office, Microsoft Excel, Radius
3w
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Manager, Customer Service
Hudson, New Hampshire, United States
OnsiteFull Time
Experience managing customer service/order administration, strong written and verbal communication, Microsoft Office proficiency, ERP familiarity, US Person for DoD work; college degree in technical discipline preferred.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Office, ERP
19h
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Customer Service Manager
Norwood, Massachusetts, United States
$65k-$97k/yr OnsiteFull Time
1+ YOE1+ MgmtRequires 1–3 years of supervisory or leadership experience, preferably in retail grocery, with strong communication, leadership, multitasking, organizational, and customer service skills. Bachelor's degree preferred or equivalent experience.
1mo
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Team Manager - Customer Service
Quincy, Massachusetts, United States
$68k-$73k/yr OnsiteFull Time
Bachelor's degree required; strong leadership, communication, customer service, coaching, problem solving, decision-making, analytical and relationship-management skills; contact center experience preferred; Microsoft Office proficiency.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3mo
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Customer Service Manager (491589)
Franklin, Massachusetts, United States
$65k-$97k/yr OnsiteFull Time
1+ YOE1-3 years supervisory experience in retail grocery; bachelor's degree preferred; strong leadership, communication, and customer service skills.
3w
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Customer Service Manager - Nights & Weekends Required
Concord, New Hampshire, United States
OnsiteFull Time
3+ YOE3+ years customer service management experience in retail food; hiring/training/terminating staff, cash office and scheduling skills, strong customer service, organizational and computer skills.
Microsoft applications, email
1mo
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Senior Manager, Customer Service (DentaQuest)
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yr HybridFull Time
8+ YOE5+ Mgmt8+ years in customer service/contact center or healthcare operations, 5+ years people leadership, bachelor’s degree or equivalent, contact center and workforce management expertise, strong communication and data-driven decision skills.
Microsoft Office
2w
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Customer Service Manager
Manchester, New Hampshire, United States
$20-$21/hr OnsiteFull Time
Front-end management experience, excellent customer service, basic computer skills, trustworthy, dependable, and able to provide references.
1mo
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Senior Manager, Customer Service (DentaQuest)
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yr HybridFull Time
8+ YOE5+ Mgmt8+ years customer service/contact center or healthcare operations experience; 5+ years people leadership; bachelor’s degree or equivalent; strong contact center, WFM, and technology implementation experience; Microsoft Office proficiency.
Microsoft Office
3d
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Assistant Customer Service Manager
Auburndale, Massachusetts, United States
$19-$25/hr OnsiteFull Time
Customer service and front-end operations expertise, cash handling and reconciliation knowledge, scheduling and labor planning skills, coaching ability, flexible evening, weekend, and holiday availability, and ability to stand, lift, carry, and push.
1w
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FT Customer Service Manager Trainee (H)
Hudson, New Hampshire, United States
$19-$27/hr OnsiteFull Time
Requires department management experience, customer service and communication skills, organizational ability, problem-solving judgment, computer skills, and food safety manager accreditation or completion within 90 days.
Microsoft Excel, MPP, RF, financial reports, scheduling, ordering, business information systems
2w
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Customer Service Administrator
Milford, Massachusetts, United States
$25-$28/hr OnsiteFull Time
High school diploma or equivalent; strong customer service, communication, time-management, computer, internet and phone skills; call-center experience helpful.
SalesForce, HotStotSheet.com
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1w
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Customer Service Representative
North Reading, Massachusetts, United States
OnsiteFull Time
High school graduate required; related experience, building-material knowledge, customer service, problem-solving, project management, teamwork, initiative, and Microsoft Office proficiency required. Some college and AS400 preferred.
AS400, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook
3w
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Customer Service Supervisor
Uxbridge, Massachusetts, United States
$73k-$85k/yr HybridFull Time
3+ YOE2+ Mgmt3+ years B2B customer service experience, 2+ years supervising teams; high school diploma required (associate/bachelor preferred); experience with order management, ERP/CRM, Microsoft Office; strong communication and coaching skills.
ERP, CRM, Microsoft Office
2mo
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Customer Service Representative
Concord, New Hampshire, United States
OnsiteFull Time
5+ YOEProcess sales orders using MRP systems, provide pricing/availability/order status, resolve customer order issues, ensure compliance with export/accounting procedures, and manage invoices, purchase orders and export documents. Associate's degree and 5+ years customer service experience; Oracle and Microsoft Office experience.
Oracle, Microsoft Office
2mo
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Customer Service Representative
Pittsfield, New Hampshire, United States
OnsiteFull Time
1+ YOEHigh school diploma, 1–2 years customer service experience, strong English communication, accurate keyboarding/data entry, attention to detail, time management, teamwork; preferred experience with Microsoft Office 365, CRM, SAP, ABS400.
Microsoft Office 365, CRM, SAP, ABS400
4d
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Customer Service Representative
Worcester, Massachusetts, United States
$15/hr OnsiteFull Time, Part Time
Must be at least 18 years old, customer-focused, courteous, hardworking, able to listen, multitask, follow communication procedures, and manage customer inquiries.
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