1,586 customer service manager jobs at 560 companies in Lorain, OH
2w
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Customer Service Manager
Wooster, Ohio, United States
$20-$21/hr OnsiteFull Time
Provide front-end management, assist customers and returns, manage registers, basic computer skills, trustworthy, friendly, and provide references.
3mo
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Customer Service Manager (50328)
Mayfield Heights, Ohio, United States
$80k-$100k/yr OnsiteFull Time
Bachelor's degree, strong customer service leadership, experience managing customer service teams, proficiency with Microsoft Office, knowledge of logistics and ERP/QADEE systems preferred, up to 10% travel.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Teams, QADEE/ERP
3mo
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Customer Service Manager (50328)
Mayfield Heights or Alabama or Arkansas or Arizona or Colorado or Connecticut or Delaware or Florida or Georgia or Hawaii or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Maine or Maryland or Massachusetts or Michigan or Minnesota or Mississippi or Missouri or Montana or Nebraska or Nevada or New Hampshire or New Jersey or New Mexico or New York or North Carolina or North Dakota or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or South Dakota or Tennessee or Texas or Utah or Vermont or Washington or West Virginia or Wisconsin or Wyoming
$80k-$100k/yr OnsiteFull Time
Manage and lead customer service teams; strong customer-service orientation, organizational and interpersonal skills; knowledge of Cleveland products, logistics, QADEE/ERP preferred; proficient with Microsoft Outlook, Excel, Word, PowerPoint, Teams.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Teams, QADEE, ERP
1w
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Customer Service Manager
Solon, Ohio, United States
OnsiteFull Time
Customer service and warehouse experience required; ability to lift 50 lbs, stand most of an 8-hour day, and work in a fast-paced environment. Distribution, HVAC/plumbing knowledge, forklift, and RF scanner experience preferred.
Enterprise Resource Planning (ERP), RF scanners, Forklift
3mo
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Customer Service Manager - CLE Airport
Cleveland, Ohio, United States
OnsiteFull Time
5+ YOE5 years in management; aviation industry knowledge; customer service leadership; English proficiency; background check; eligibility for credentials.
Microsoft Office
1mo
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Customer Service Manager - Industrial Distribution - Platinum Accounts
Oakwood Village, Ohio, United States
OnsiteFull Time
5+ YOE5+ years industrial distribution customer service/account operations experience, strong leadership, ERP/CRM and Microsoft Office proficiency, associate degree or HS diploma, Lean/5S certification preferred.
ERP, CRM, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams
3w
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Customer Service Representative
Westlake, Ohio, United States
OnsiteFull Time
3+ YOE3+ years customer service experience preferred; proficiency with Microsoft Outlook, Excel, Word, Teams; strong organization, customer-focused; familiarity with document management and ERP systems.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams, ERP
3w
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Customer Service Representative
Medina, Ohio, United States
OnsiteFull Time
1+ YOEProcess customer orders end-to-end, handle pricing/delivery inquiries, support sales managers; high school diploma, US citizenship, Spanish preferred, 1+ years customer service experience preferred.
Microsoft Excel
1mo
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Customer Service Representative
Strongsville, Ohio, United States
$11-$25/hr OnsiteFull Time
Provide front-desk customer service, manage high call volume, handle clerical and accounting entries, strong interpersonal, multitasking and problem-solving skills.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1mo
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Customer Service Representative
Twinsburg, Ohio, United States
OnsiteFull Time
2+ YOE2+ years customer service or order management experience in manufacturing preferred; associate degree preferred; strong communication, organization, ERP and Microsoft Office proficiency required.
Microsoft Excel, Microsoft Outlook, Microsoft Word, ERP systems
2w
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Customer Service Representative
Westlake, Ohio, United States
HybridFull Time
3+ YOEOrder entry and management experience, associate degree or 3 years call center experience, customer service and computer proficiency, strong communication and problem-solving skills.
JD Edwards (JDE), Microsoft Office, Sales Force
1w
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Customer Service Representative
Cleveland, Ohio, United States
OnsiteFull Time
High school diploma or equivalent; customer service, phone handling, active listening, ERP familiarity, multitasking, prioritization, and time management; 1–2 years of general work experience may be required.
CRM, ERP, Electronic Data Interchange (EDI)
1mo
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Customer Service Representative
Avon Lake, Ohio, United States
$19-$21/hr OnsiteFull Time
2+ YOE2+ years customer service or related experience, strong verbal/written communication, Microsoft Office proficiency, excellent organization, attention to detail, ability to prioritize and manage multiple tasks, high school diploma or equivalent.
Microsoft Office
2mo
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Office Customer Service Manager
Akron, Ohio, United States
$48k-$64k/yr OnsiteFull Time
Property & casualty license and insurance agency experience required; strong communication, leadership, organizational skills, customer service and claims support; ability to coach staff; bilingual skills a plus.
3mo
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Customer Service Representative
Tallmadge, Ohio, United States
OnsiteFull Time
0+ YOEAssist customers, manage rentals, inspect and maintain equipment; requires high school diploma and driver’s license.
U-Scan, Forklift operation, Propane handling
1mo
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Customer Service Representative
Brecksville, Ohio, United States
HybridFull Time
2+ YOESupports order-to-cash: order processing, customer inventory management, forecasting, master data maintenance, and data entry; Associate degree in Business Administration or 2+ years B2B experience.
Microsoft Word, Microsoft Excel, PowerPoint, SAP
1mo
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Lead Customer Service Representative
Elyria, Ohio, United States
$17-$17/hr OnsiteFull Time
Provide prompt customer service, operate cash register and store equipment, perform cleaning and merchandising, supervise staff in absence of manager; high school diploma/GED preferred.
4w
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Senior Customer Service Representative
Twinsburg or Shelton
OnsiteFull Time
10+ YOE10+ years customer service/supply chain experience; strong order management, problem-solving, communication; experience with Microsoft Office and ERP/CMS systems; bachelor\u0002s preferred.
Microsoft Outlook, Microsoft Word, Microsoft Excel, CMS, SalesPad, ERP
4w
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Senior Customer Service Representative
Twinsburg or Shelton
OnsiteFull Time
10+ YOE10+ years customer service/supply chain/order management experience; strong communication, organization, problem-solving; Microsoft Office; CMS/SalesPad/ERP preferred; bachelor\u0002s preferred or equivalent experience.
Microsoft Outlook, Microsoft Word, Microsoft Excel, CMS, SalesPad, ERP
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