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3,185 customer service manager jobs at 891 companies in Missouri

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Customer Service Manager
St. Peters, Missouri, United States
$20-$21/hr OnsiteFull Time
Hobby Lobby
Hobby Lobby: National chain of arts and crafts retail stores.
Excellent customer service, basic computer skills, trustworthy, previous work references; ability to assist customers, manage registers, and perform returns.
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1mo
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Customer Service Manager
St. Louis, Missouri, United States
HybridFull Time
Copeland
Copeland: Global provider of sustainable climate and HVACR technologies.
5+ YOE3+ MgmtBachelor's preferred, HS/GED required; 5+ years customer service experience, 3+ years people leadership; strong communication, escalation management, ERP and metrics experience; Microsoft Excel proficiency.
Microsoft Excel, Microsoft Office, Salesforce
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2mo
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Customer Service Manager
Belton, Missouri, United States
OnsiteFull Time
R•O•M
R•O•M: Private manufacturer of fleet-safety equipment and technology for school transportation, transit, law enforcement, waste, and recycling fleets.
5+ YOE2+ MgmtBachelor's in business/supply chain/operations or equivalent, 5+ years customer service/order management in manufacturing, 2+ years inside sales leadership, proficiency with Microsoft Office, Infor SyteLine, Workday, Salesforce, strong leadership and communication skills.
Microsoft Office, Infor SyteLine, Workday, Salesforce
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2w
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Senior Customer Service Manager
Bourbon, Missouri, United States
OnsiteFull Time
Imperial Headwear
Imperial Headwear: Privately owned American manufacturer of premium golf headwear and apparel serving golf shops, corporate clients, and consumers.
5+ YOERequires 5+ years of progressive leadership experience in sales or customer service, strong communication, time management, multitasking, employee development, and customer service skills.
web-based programs
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1mo
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ISO Customer Service Manager
St. Louis, Missouri, United States
OnsiteFull Time
Heniff Transportation Systems
Heniff Transportation Systems: Private bulk-liquid carrier serving chemical and food customers with trucking, rail transloading, tank cleaning, and ISO operations.
5+ YOE2+ MgmtOversee customer service team, ensure high CSAT, manage ticketing/CRM systems, support ISO compliance, 5+ years customer service experience with 2+ years leadership, strong communication and data analysis skills.
Salesforce, Depot Software, TMW, Zendesk, Freshdesk, ServiceNow, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Outlook, Microsoft Teams, Slack, Zoom, Tank Container ERP, depot tracking tools
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5d
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Customer Service Manager
Columbia, Missouri, United States
OnsiteFull Time
Socket Telecom
Socket Telecom: Missouri-based private fiber broadband provider serving homes, businesses, government, healthcare, education, and critical institutions.
5+ YOE3+ MgmtRequires strong leadership, communication, problem-solving, organizational, and metric-analysis skills, plus Microsoft Office 365 proficiency. Preferred: 5+ years customer service and 3+ years leadership experience.
QueSee, Microsoft Office 365, CRM, Customer Relationship Management (CRM)
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1mo
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Customer Service Manager
Springfield, Missouri, United States
OnsiteFull Time
OMB Bank
OMB Bank: Missouri-based community bank serving consumers, businesses, and agricultural customers through branch and nationwide digital banking.
3+ YOEBachelor's in business-related field required, 3+ years clerical/customer service experience, strong communication, math, problem-solving and computer skills, ability to handle escalations, basic banking knowledge preferred, willing to cross-sell.
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5d
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Customer Service Manager, Airport Customer Experience
Kansas City, Missouri, United States
OnsiteFull Time
American Airlines Group Inc.
American Airlines Group Inc.NASDAQ: AAL: Global airline providing passenger and cargo air transportation services.
2+ MgmtHigh school diploma or GED required. Preferred: airport customer service experience and 2 years leading others. Requires Microsoft Office knowledge, USPS clearance eligibility, and applicable driver's license.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
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1d
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Customer Service Manager - Kennesaw, GA
Kennesaw or Forsyth or United States
$78k-$146k/yr OnsiteFull Time
Deerland Probiotics & Enzymes
Deerland Probiotics & EnzymesNYSE: ADM: Global leader in human and animal nutrition and agricultural processing.
5+ YOEBachelor’s degree and at least five years of relevant experience required, with leadership, customer service, problem-solving, computer, communication, and cross-functional collaboration skills.
Microsoft Office, Salesforce, ERPs
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2w
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Customer Service Assistant Manager
Cape Girardeau, Missouri, United States
OnsiteFull Time
Tri-State Water, Power & Air
Tri-State Water, Power & Air: Family-owned home-services installing generators, plumbing, water treatment, EV charging, and safe rooms for homeowners.
Call center leadership experience; customer service and sales experience; strong Excel, CRM, database, analytical, organizational, coaching, communication, and problem-solving skills.
Microsoft Excel, Customer Relationship Management (CRM), ServiceTitan
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1mo
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Front End Customer Service Manager - Part Time
Herculaneum, Missouri, United States
OnsiteFull Time, Part Time
Buchheit
Buchheit: Family-owned farm, ranch, home, auto, and pet-supply retailer serving rural communities across the Midwest.
Prior customer service and supervisory experience, strong interpersonal skills, basic computer and product knowledge, ability to lift up to 50 lbs, flexible schedule and multitasking under pressure.
POS
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3w
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Customer Service Manager - Clinton, MO
Clinton or Wichita
OnsiteFull Time
Equity Bank
Equity Bank: Community bank serving families and businesses with personal, commercial, mortgage, investment, and wealth-management services.
High school diploma or equivalent, strong communication and organizational skills, Windows-based computer proficiency, confidentiality, teamwork, and required training travel to Wichita.
Windows
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1mo
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Customer Service Representative
St. Louis, Missouri, United States
OnsiteFull Time
Brand Addition
Brand Addition: Global branded-merchandise agency serving international brands with designed, sourced, packaged, and distributed promotional products.
3+ YOE3+ years customer service experience, strong written and verbal communication, attention to detail, comfort with computers, ability to manage customer inquiries, orders, carriers, and internal coordination.
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1mo
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
DentaQuest
DentaQuest: Dental benefits administrator serving Medicaid, Medicare Advantage, employer, individual, and exchange members through dental and vision plans.
8+ YOE5+ MgmtBachelor's degree and 8+ years customer service/call center experience with 5+ years management; knowledge of call center metrics, staffing and quality processes; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, MS Project, Microsoft Outlook, Microsoft SharePoint, Microsoft Visio
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2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
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1w
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Customer Service Representative
St. Louis, Missouri, United States
OnsiteFull Time
RPM International Inc.
RPM International Inc.NYSE: RPM: Public multinational manufacturer of specialty coatings, sealants, building materials and services for construction, industrial and consumer markets.
1+ YOEHigh school diploma or equivalent and at least one year of customer service experience. Requires accurate order management, coordination, communication, and computer use.
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1w
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Customer Service Representative
Jefferson City, Missouri, United States
OnsiteFull Time
GFI Digital
GFI Digital: Locally owned office technology provider serving organizations nationwide with copiers, managed print, IT, phones, and AI.
2+ YOERequires 2+ years of customer service experience, excellent communication, organization, accuracy, attention to detail, multitasking, deadline management, and intermediate Microsoft Office proficiency.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, FM Audit
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2w
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Customer Service Representative
St. Louis, Missouri, United States
OnsiteFull Time
HTE Technologies
HTE Technologies: Industrial automation supplier serving Midwest manufacturers with robotics, machine vision, compressed-air systems, abrasive-blast equipment, and rentals.
High school diploma or equivalent required. Requires excellent communication, customer service, organization, accuracy, multitasking, and deadline management; Microsoft Office proficiency preferred.
Microsoft Office
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23h
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Customer Service Representative
Carrollton, Missouri, United States
OnsiteFull Time
BTC Bank
BTC Bank: Missouri-based community bank serving farmers, families, businesses, and rural communities with personal, business, agricultural, and wealth-management services.
High school diploma or equivalent required. Cash handling preferred, with strong verbal and written communication, MS Office proficiency, customer service, independent work, and deadline-management skills.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
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1mo
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
DentaQuest
DentaQuest: Dental benefits administrator serving Medicaid, Medicare Advantage, employer, individual, and exchange members through dental and vision plans.
8+ YOE5+ MgmtBachelor's degree plus 8 years customer service/call center experience (or equivalent), 5 years healthcare/dental experience preferred, 5 years management, call center metrics knowledge, advanced Microsoft application proficiency, strong communication and project management skills.
Word, Microsoft Excel, PowerPoint, MS Project, Outlook, SharePoint, Visio
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