4,647 customer service manager jobs at 1,411 companies in Pilot Point, TX
3w
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Customer Service Manager
Gainesville, Texas, United States
$75k/yr OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree or equivalent experience; 5–7 years in customer service management within manufacturing; Microsoft Office expertise; leadership, communication, customer interface, and program management skills.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Word, ERP
2w
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Manager, Customer Service
Dallas, Texas, United States
OnsiteFull Time
5+ YOE1+ MgmtHigh school diploma/GED required; 5+ years related sales, customer service, leasing, or property management experience; 1+ year supervising; Microsoft Office proficiency; valid driver's license required.
Microsoft Office, Microsoft Word, Microsoft Outlook, Microsoft Excel, CRM
3d
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Manager of Customer Service
Dallas, Texas, United States
$120k-$165k/yr OnsiteFull Time
8+ YOEBachelor's degree and 8+ years in customer service or customer experience, including frontline team leadership, service-level ownership, workforce management, QA, analytics, process building, AI automation, and Zendesk expertise.
Zendesk, MacBook, PC, email, chat
1mo
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Manager, Customer Service
Grand Prairie, Texas, United States
HybridFull Time
10+ YOE10+ years supervisory experience; lead customer service team; oversee order execution from quote to shipment; set and monitor KPIs; analyze service issues; collaborate with sales and operations. High School diploma/GED preferred.
2w
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Customer Service Manager
Dallas, Texas, United States
OnsiteFull Time
1+ MgmtRequires 1+ year management or supervisory experience, coaching ability, strong communication and problem-solving skills, organization, multitasking, and technology proficiency. Flooring knowledge is preferred but not required.
Microsoft Word, Microsoft Excel, Google Drive, Gmail
1mo
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Customer Service Manager
Mesquite, Texas, United States
OnsiteFull Time
5+ YOE5+ years supervisory experience in product support with contact center experience; ability to analyze data, drive process improvements, and manage post-sale warranty/technical support. Bachelor's preferred.
1w
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Manager, Customer Service
Richardson, Texas, United States
$214k-$322k/yr HybridFull Time
5+ YOEMaster’s degree in Information Systems, Computer Science, or related field plus 5 years’ experience. Requires SaaS deployments, CRM, WFM/QM, conversational AI, global team, project, and stakeholder management.
SaaS, Zendesk, Salesforce, Amazon Connect, Workforce Management (WFM), Quality Management (QM), chatbots, conversational AI, machine learning
1w
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Customer Service Department Manager
Irving, Texas, United States
$85k-$100k/yr OnsiteFull Time
3+ YOEBachelor’s degree and 3+ years of customer service management experience, with demonstrated ability to coach and develop high-performing teams.
1w
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Customer Service Department Manager
Irving or Dallas
$85k-$100k/yr OnsiteFull Time
3+ MgmtBachelor’s degree and 3+ years of customer service management experience required, with demonstrated ability to coach and develop high-performing teams.
3w
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Customer Service Operations Manager
Plano, Texas, United States
OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree,8+ years operational leadership with 5+ years in customer service operations,experience with executive escalations,vendor management,process improvement,and analytics;MBA preferred.
Microsoft Excel, Microsoft PowerPoint, Sprinklr, Tableau, Jira
4d
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Customer Service Manager
Paradise, Texas, United States
OnsiteFull Time
5+ YOEHigh school diploma or GED required; 5+ years of retail or related experience preferred, supervisory experience preferred. Requires banking product knowledge, communication, organizational, computer, and judgment skills.
Microsoft Office, ten key adding machine, typewriter, fax machine, scanner, copy machine, keyboard
4d
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Customer Service Account Manager
Dallas or Fort Worth
$70k-$75k/yr OnsiteFull Time
3+ YOEHigh school diploma or GED required; associate or bachelor's degree preferred. Requires 3+ years of account or project management experience, strong communication, analytical skills, and customer relationship management expertise.
IFX, Delta build tool, Unimatic, IBSOPS, PSS, AirServ, AirVision, Sky Net, Igaps, AMOS, Sabre, Skylogistix
1mo
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Manager, Customer Service II
Richardson or Phoenix or Hollywood
OnsiteFull Time
5+ YOE5+ years multi-channel contact center management, proven coaching skills, BS/BA or equivalent experience, proficiency with Microsoft Office/Excel, strong communication, flexible scheduling and some travel may be required.
Microsoft Office, Microsoft Excel
3d
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Customer Service Manager (Miami Gardens)
Miami Gardens or Miami or Tampa or New York or Dallas
OnsiteFull Time
5+ YOE2+ MgmtRequires 5+ years of customer service experience, including 2+ years leading teams in manufacturing or building solutions. CRM and support software proficiency required; English/Spanish proficiency preferred.
CRM, KPI dashboards
1w
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Customer Service Manager (Coffee Services) - Carrollton, TX
Carrollton, Texas, United States
$62k-$70k/yr FieldFull Time
3+ YOERequires 3+ years in customer service, account management, customer success, or client retention; Excel proficiency, communication and presentation skills, valid driver's license, and local travel ability. Bachelor's preferred.
Microsoft Excel
3w
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Customer Service Manager
Fort Worth, Texas, United States
OnsiteFull Time
7+ YOE3+ Mgmt3+ years supervisory experience,7+ years customer service experience; experience with quality management (ISO 9001), proficiency with Outlook and SharePoint, ability to learn SAP; drug screen and background check required.
Outlook, SharePoint, SAP, MS Office
4d
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Manager, Customer Service-IOC Operations
Fort Worth, Texas, United States
OnsiteFull Time
5+ MgmtBachelor's degree or equivalent experience, 5 years of supervisory or managerial experience, Microsoft Office knowledge, strong presentation and project management skills, and excellent organizational, communication, and problem-solving abilities.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
3d
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Customer Service Lead
Richardson, Texas, United States
OnsiteFull Time
3+ YOEHigh school diploma or GED, 3+ years of full-time customer service experience, leadership ability, and excellent communication, problem-solving, emotional intelligence, and pressure-management skills.
2mo
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Customer Success Manager
Coppell or Dallas
$80k-$120k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent, 5+ years in customer success/account management supporting SaaS/CCaaS or contact center customers; strong executive communication, program management, CRM/service platform experience.
CCaaS, Salesforce, ServiceNow, CRM, ticketing, project management, service management, IVR, routing, workforce management, AI, omnichannel
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
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