Customer Service Manager, Airport Customer Experience
Jacksonville, Florida, United States
$51k-$87k/yrOnsiteFull Time
American AirlinesNASDAQ: AAL: Operates a global network of passenger and cargo flights.
2+ MgmtHigh school/GED; 2 years leading others preferred; airport customer service experience preferred; USPS clearance, FAA background checks, valid driver’s license as applicable; strong communication and decision-making skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Graybar: Distributes electrical, communications, and data networking products.
1+ YOE1+ years experience, supervisory skills, SAP and Microsoft Office experience, problem solving and conflict resolution; associates degree preferred.
4+ YOE4+ MgmtRequires 4–6 years of leadership experience, a bachelor's degree or equivalent experience, an active property and casualty or producer license, analytical and communication skills, and proficiency with customer service and office software.
City Thrift: Operates a network of retail stores selling secondhand merchandise.
2+ YOE1+ Mgmt2–3 years retail/customer service experience with 1–2 years supervising; high school diploma; strong leadership, communication, organizational, and customer service skills; able to work evenings, weekends, and holidays.
Denver or Houston or Jacksonville or Phoenix or San Antonio
$16/hrRemoteSeasonal, Temporary
Thirteenth Floor Entertainment Group: Produces and operates world-class immersive haunted attractions and events.
Respond to guest inquiries across email/chat/social, manage bookings, resolve concerns, use ticketing tools, and work evenings/weekends during season. Customer service experience preferred.
Microsoft Office, Google Workspace, Zendesk, Tixr, Ticketure, TicketSocket, Live Nation, AXS
Suddath: Global provider of relocation, moving, and logistics services.
1+ YOEHigh school diploma or GED and 1–2 years of related experience or training. Requires customer service, communication, problem-solving, administrative, computer, and deadline-management skills.
VCA Animal Hospitals: Operates animal hospitals providing veterinary medicine and pet services.
Friendly, organized communicator for front-desk duties: greeting clients, answering phones, scheduling appointments, processing payments, managing records, and supporting medical team. Customer service or reception experience preferred; familiarity with scheduling/EMR systems a plus.
Massey Services: Residential and commercial pest prevention and landscaping services provider.
High school diploma/GED, prior phone-based customer service experience, strong problem solving, excellent typing and 10-key skills, time management; background check required.
Grand Rapids or Jacksonville or Urbandale or Boise or Marlborough or Chesterfield or Bentonville
$16-$17/hrHybridFull Time
Acosta Group: Provides retail sales and marketing services for consumer brands.
2+ YOEHigh school diploma/GED, 2+ years customer service or administrative experience, proficiency with Microsoft Word/Excel/Outlook, data entry and order management experience, strong communication and problem-solving skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Lead day-to-day customer service, flexible schedule including early mornings/nights/weekends/holidays, ability to lift 40 lbs, stand and walk for extended periods, strong leadership and communication skills.
Whole Foods MarketNASDAQ: AMZN: Premium natural and organic grocery store chain.
1+ YOERequires 12+ months of retail experience, customer service and team-building skills, analytical and task-management abilities, Microsoft Office proficiency, and ability to lift 50 pounds and operate store equipment.
Microsoft Office, box cutters, electric pallet jacks
Stoner's Pizza Joint: Quick-service restaurant chain specializing in pizza and smoked wings.
Must be 16+, strong verbal communication, POS/KPS familiarity, understanding of food hygiene, ability to enter orders on touchscreens, good time-management, flexible to work shifts including weekends/evenings, able to stand and lift.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; flexible schedule including nights and weekends; strong customer service, merchandising, multitasking, communication, and organizational skills; ability to train and coach associates and manage POS/register coverage.
Pep Boys: Offers comprehensive automotive repair and maintenance services nationwide.
3+ YOEHigh school diploma, 3+ years service industry experience, valid driver’s license, automotive service knowledge, ability to lift 50 lbs, strong communication, coaching, and problem-solving skills, available to work days/nights/weekends/holidays.
CintasNasdaq: CTAS: Provides managed uniform programs and facility services to businesses.
Requires a valid driver's license and high school diploma or GED. Management and industrial sales or customer service experience preferred; bachelor's degree or equivalent experience preferred.
PetSmart: Retailer of pet supplies and provider of animal care
2+ YOE2+ years retail customer-focused experience, leadership preferred. Full-time availability with evenings, weekends, and holidays. Proficiency with computer applications and POS systems; strong written and verbal communication; ability to lift up to 50+ lbs and handle animals.
Norlee Group: Provides integrated electrical, mechanical, and technology building systems.
3+ YOEPreferred associate degree or equivalent experience; 3–5 years in service operations, account management, dispatching, or project coordination. Strong communication, analytical, customer service, and computer skills required.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams, Microsoft PowerPoint, ERP, CRM
PulteGroupNYSE: PHM: Constructs residential homes and provides mortgage financing services.
2+ YOE2–4 years relevant experience, university degree or equivalent preferred, valid driver’s license required, basic construction knowledge, vendor and warranty management, strong customer service and communication, ability to perform physical inspections.