3,537 customer service manager jobs at 1,092 companies in Sharon, MA
3mo
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Customer Service Manager
Westborough, Massachusetts, United States
$65k-$97k/yr OnsiteFull Time
1+ YOE1+ MgmtSupervisory experience in retail customer service; manages Front End, Online Pick-up, and Cash Office; Bachelor's degree preferred.
1mo
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Manager, Customer Service
Hudson, New Hampshire, United States
OnsiteFull Time
Experience managing customer service/order administration, strong written and verbal communication, Microsoft Office proficiency, ERP familiarity, US Person for DoD work; college degree in technical discipline preferred.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Office, ERP
1w
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Customer Service Manager
Norwood, Massachusetts, United States
$65k-$97k/yr OnsiteFull Time
1+ YOE1+ MgmtRequires 1–3 years of supervisory or leadership experience, preferably in retail grocery, with strong communication, leadership, multitasking, organizational, and customer service skills. Bachelor's degree preferred or equivalent experience.
1w
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Customer Service Manager (Full Time)
Everett, Massachusetts, United States
$16-$22/hr OnsiteFull Time
3+ YOERequires 3+ years of retail leadership experience, customer-focused coaching, sales and service KPI management, POS and self-checkout proficiency, and ability to perform physical store duties.
Point of Sale (POS), Self-Checkout, BOPIS
3d
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Customer Service Manager, Airport Customer Experience
Boston, Massachusetts, United States
$51k-$87k/yr OnsiteFull Time
2+ MgmtHigh school diploma or GED required. Preferred: airport customer service experience and 2 years leading others. Requires Microsoft Office knowledge, USPS clearance eligibility, and ability to meet airport access requirements.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
2mo
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Customer Service Manager
East Brookfield, Massachusetts, United States
OnsiteFull Time
1+ YOEHigh school diploma/GED, 1+ year retail banking experience, basic Windows keyboarding skills, supervisory/coaching ability, audit/compliance and new accounts experience preferred.
Windows
1w
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Customer Service Manager (545186)
Attleboro, Massachusetts, United States
$65k-$97k/yr OnsiteFull Time
1+ YOE1+ MgmtRequires 1–3 years of supervisory or leadership experience, preferably in retail grocery. Bachelor's degree in business, retail management, or related field preferred, or equivalent experience.
3w
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FT Customer Service Manager Trainee (H)
Hudson, New Hampshire, United States
$19-$27/hr OnsiteFull Time
Requires department management experience, customer service and communication skills, organizational ability, problem-solving judgment, computer skills, and food safety manager accreditation or completion within 90 days.
Microsoft Excel, MPP, RF, financial reports, scheduling, ordering, business information systems
1mo
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree and 8+ years customer service/call center experience with 5+ years management; knowledge of call center metrics, staffing and quality processes; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, MS Project, Microsoft Outlook, Microsoft SharePoint, Microsoft Visio
3d
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Customer Service Representative
West Wareham, Massachusetts, United States
$19-$22/hr OnsiteFull Time
Customer service experience preferred but not required. Requires strong communication, organization, time management, decision-making, problem-solving, and computer skills.
Microsoft Office, Adobe PDF, Document Management, SalesForce.com
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2w
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Customer Service Clerk
North Attleboro, Massachusetts, United States
$15-$21/hr OnsitePart Time
Customer service experience preferred; ability to operate scanning registers and transaction machines, manage complex situations, communicate effectively, multitask, and maintain reliable attendance.
Electronic Scanning Cash Registers, Stream
2w
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Customer Service Supervisor
Danielson, Connecticut, United States
OnsiteFull Time
3+ YOERequires 3+ years of customer service leadership experience, team leadership and development, operational and organizational skills, competing-priority management, and performance coaching experience; manufacturing and ERP experience preferred.
ERP
1mo
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree plus 8 years customer service/call center experience (or equivalent), 5 years healthcare/dental experience preferred, 5 years management, call center metrics knowledge, advanced Microsoft application proficiency, strong communication and project management skills.
Word, Microsoft Excel, PowerPoint, MS Project, Outlook, SharePoint, Visio
6d
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Customer Service Representative
Wilmington, Massachusetts, United States
$75k-$90k/yr OnsiteFull Time
3+ YOEBachelor's degree and 3+ years of similar customer service experience required. Fluent English and Spanish, strong computer skills, organization, communication, problem-solving, multitasking, and deadline management required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Oracle, AI tools
2w
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Customer Service Representative
North Reading, Massachusetts, United States
OnsiteFull Time
High school graduate required; related experience, building-material knowledge, customer service, problem-solving, project management, teamwork, initiative, and Microsoft Office proficiency required. Some college and AS400 preferred.
AS400, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook
1mo
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Customer Service Supervisor
Uxbridge, Massachusetts, United States
$73k-$85k/yr HybridFull Time
3+ YOE2+ Mgmt3+ years B2B customer service experience, 2+ years supervising teams; high school diploma required (associate/bachelor preferred); experience with order management, ERP/CRM, Microsoft Office; strong communication and coaching skills.
ERP, CRM, Microsoft Office
3mo
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Customer Service Supervisor
Avon, Massachusetts, United States
$50k-$60k/yr OnsiteFull Time
2+ YOE2+ MgmtLead customer service management experience; oversee team; on-site Avon, MA; US citizenship or eligible status required.
1w
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Senior Supervisor, Customer Service
Raynham, Massachusetts, United States
HybridFull Time
5+ YOEBachelor’s degree required and 5+ years of progressive customer service or operations experience. Requires supervisory leadership, customer operations, performance analysis, process improvement, and stakeholder management skills.
ERP, CRM, Customer Support Platforms, Standard Operating Procedure (SOP)
3w
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Customer Service Specialist
Tallman or Ashburn or Tewksbury
$26-$34/hr OnsiteFull Time
Order management and customer liaison experience; strong communication, organization, and computer skills; familiarity with export controls (ITAR); bachelor's degree or equivalent preferred.
Microsoft Office, Microsoft SharePoint, SAP, Microsoft Dynamics, MRP, CRM, Exostar, Arriba
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