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3,522 customer service manager jobs at 1,090 companies in Tennessee

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Customer Service Solutions Manager
Ashland City or Johnson City
HybridFull Time
A. O. Smith Corporation
A. O. Smith CorporationNYSE: AOS: Public American water technology manufacturer serving residential and commercial customers with heaters, boilers, and water treatment products.
6+ YOE6+ MgmtBachelor's degree required; 6+ years leading customer service or contact center operations; 5+ years managing customer service technology platforms; experience with implementations, integrations, automation, routing, and omnichannel solutions.
Salesforce, Five9, Genesys, NICE, Amazon Connect, Zendesk, SMS, AI, chatbots
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6d
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Customer Service Manager- Warehouse
Clarksville, Tennessee, United States
OnsiteFull Time
DSV
DSVNasdaq Copenhagen: DSV: Global transport and logistics services provider.
2+ YOE2+ MgmtHigh school diploma or GED, 2 years in a customer service or logistics leadership role, logistics service expertise, WMS and MS Office knowledge, and fluent English required; 4-year degree and 5 years preferred.
Warehouse Management Systems (WMS), Microsoft Office
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5d
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Homecare Customer Service Manager ( CSM )
Mount Juliet, Tennessee, United States
$19-$21/hr FieldFull Time
All Ways Caring HomeCare
All Ways Caring HomeCare: Provides personalized home care, nursing, and support services.
Prior scheduling and management or supervisory experience preferred. Requires a valid driver's license, auto insurance, strong communication, customer service, organization, independence, and problem-solving skills.
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1mo
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FT Manager Customer Service (H)
Clarksville, Tennessee, United States
OnsiteFull Time
Food Lion
Food Lion: Regional grocery chain committed to affordable, fresh food.
Lead front-end operations, hire/train associates, manage schedules and financials, maintain food safety accreditation, meet physical requirements, and use store systems and reporting tools.
Food Lion To-Go, ACIS, CAO, Computer Based Training (CBT)
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1mo
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Customer Service Manager
Nashville, Tennessee, United States
$19-$21/hr OnsiteFull Time
Boot Factory Outlet
Boot Factory Outlet: Privately owned boot retailer and manufacturer serving men, women, and children through stores and online sales.
Prior retail manager experience, ability to lead and coach staff, meet sales and merchandising standards, handle customer issues, lift up to 60 lbs, flexible availability including evenings/weekends/holidays, high school diploma or GED.
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1d
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FT Assistant Manager Customer Service (547692)
Spring Hill, Tennessee, United States
OnsiteFull Time
Food Lion
Food Lion: Regional grocery chain committed to affordable, fresh food.
Supports customer service operations in a grocery retail store; no specific experience or education requirements are stated.
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2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
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2w
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Customer Service Center Manager
Knoxville or Chattanooga
OnsiteFull Time
Florida Rock & Tank Lines
Florida Rock & Tank Lines: Private bulk tank carrier transporting petroleum and liquid and dry bulk commodities across the southeastern United States.
Qualifications were not provided in the available job description.
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1mo
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
DentaQuest
DentaQuest: Dental benefits administrator serving Medicaid, Medicare Advantage, employer, individual, and exchange members through dental and vision plans.
8+ YOE5+ MgmtBachelor's degree and 8+ years customer service/call center experience with 5+ years management; knowledge of call center metrics, staffing and quality processes; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, MS Project, Microsoft Outlook, Microsoft SharePoint, Microsoft Visio
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1mo
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Customer Service Representative
Lebanon, Tennessee, United States
$18-$19/hr OnsiteFull Time
Steves & Sons
Steves & Sons: Family-owned U.S. manufacturer of interior and exterior doors serving distributors, builders, retailers, and homeowners.
3+ YOE3+ years customer service or order management experience in manufacturing; strong organization, communication, ERP and Microsoft Office proficiency; ability to coordinate production, logistics, and sales.
ERP, Microsoft Office
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Customer Service Associate
Richardson or Queensbury or Knoxville or Spokane Valley
$37k-$62k/yr HybridFull Time
Travelers
TravelersNYSE: TRV: A leading provider of property and casualty insurance.
High school diploma or GED, prior customer service experience, strong verbal and written communication, technology proficiency, critical thinking, organization, time management, flexibility, and resilience.
email, chat
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1mo
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Customer Service Associate
Richardson or Spokane Valley or Knoxville or Queensbury
$37k-$62k/yr HybridFull Time
Travelers
TravelersNYSE: TRV: A leading provider of property and casualty insurance.
High school diploma/GED, prior customer service experience, strong verbal/written communication, ability to navigate multiple systems, critical thinking and time-management skills.
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4d
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Customer Service Representative
Franklin, Tennessee, United States
$17-$28/hr HybridFull Time
CVS Health
CVS HealthNYSE: CVS: Diversified healthcare integrating retail, pharmacy, and insurance services.
1+ YOEHigh school diploma required; 1+ year customer service, call center, claims, insurance, financial services, or related experience. Requires high-volume interaction management, accurate documentation, Microsoft Office proficiency, and strong communication.
Microsoft Office
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1w
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Customer Service Representative
Elizabethton, Tennessee, United States
$17/hr OnsiteFull Time
FIDELITONE
FIDELITONE: Private U.S. supply chain services provider serving manufacturers, retailers, and e-commerce businesses through logistics and fulfillment.
High school diploma or equivalent, typing and computer proficiency, and strong communication skills required. Customer service, call center, data entry, or warehouse management system experience preferred.
Skype, Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Word, Warehouse Management Systems
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2w
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Customer Service Representative
Collierville, Tennessee, United States
OnsiteFull Time
CCL Label
CCL Label: Global specialty label and packaging manufacturer serving consumer, healthcare, agricultural, automotive, and durable-goods brands.
2+ YOEHigh school diploma or equivalent and at least two years of related experience. Requires strong customer service, sales, communication, organization, analytical, problem-solving, and time management skills.
Microsoft Office Suite
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1mo
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
DentaQuest
DentaQuest: Dental benefits administrator serving Medicaid, Medicare Advantage, employer, individual, and exchange members through dental and vision plans.
8+ YOE5+ MgmtBachelor's degree plus 8 years customer service/call center experience (or equivalent), 5 years healthcare/dental experience preferred, 5 years management, call center metrics knowledge, advanced Microsoft application proficiency, strong communication and project management skills.
Word, Microsoft Excel, PowerPoint, MS Project, Outlook, SharePoint, Visio
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6d
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Customer Service Rep
Nashville, Tennessee, United States
OnsiteFull Time
Viking Group
Viking Group: Private fire protection manufacturer and distributor providing sprinklers, valves, systems, and services to independent contractors worldwide.
1+ YOERequires 1+ year of customer service, sales support, or account management experience, order and quotation processing, enterprise system experience, office technology proficiency, and English; Spanish and Portuguese required for Latin America.
Enterprise systems, Online learning tools, ERP, JDE, Microsoft Office, Standard Operating Procedures (SOPs)
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6d
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Customer Service Rep
Nashville, Tennessee, United States
OnsiteFull Time
Viking SupplyNet
Viking SupplyNet: Fire protection systems supplier serving independent fire sprinkler contractors worldwide.
1+ YOERequires 1+ year of customer service, sales support, or account management experience; order and quotation processing; enterprise system experience; basic arithmetic; office technology proficiency; and English. ERP/JDE preferred.
ERP, JDE, Microsoft Office, Standard Operating Procedures (SOPs)
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4d
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Homecare Customer Service Manager ( CSM )
Mount Juliet, Tennessee, United States
$19-$21/hr FieldFull Time
BrightSpring Health Services
BrightSpring Health ServicesNASDAQ: BTSG: Provider of home and community-based health and pharmacy services.
Prior scheduling and management or supervisory experience preferred; requires valid driver's license and auto insurance, strong communication, customer service, organization, judgment, and problem-solving skills.
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3w
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Customer Service Assistant
Nashville or Fiorano Modenese or Italy or United States
OnsiteFull Time
System Ceramics
System Ceramics: Industrial automation manufacturer producing process systems for ceramic tile manufacturers worldwide.
Customer-focused professional with strong organization, multitasking, communication, accuracy, problem-solving, collaboration, and deadline-management skills; Microsoft Office and business management systems proficiency preferred.
Microsoft Office
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