1,007 customer service manager jobs at 379 companies in Troy, OH
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Manager Customer Service
Richmond, Indiana, United States
$84k-$102k/yrOnsiteFull Time
Osborn: Osborn is a private industrial manufacturer supplying brushes, abrasives, polishing tools, and surface-treatment solutions to manufacturers.
7+ YOE7+ Mgmt7+ years customer service management in a manufacturing/industrial setting; bachelor’s degree preferred; experience managing remote or international teams; strong analytical and communication skills.
Logan Services: Family-owned Ohio residential HVAC, plumbing, and sewer-and-drain serving homeowners in Dayton, Columbus, and Cincinnati.
3+ YOE3+ years customer service or call center management, coaching and team development, KPI analysis, performance improvement, strong communication, proficiency with Microsoft Excel/Word/PowerPoint.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Rhinestahl Corporation: Private aviation support-equipment and aerospace-tooling provider serving OEMs, MROs, and operators worldwide.
3+ YOERequires 3–5 years in customer service, account management, customer success, sales support, or similar B2B work; Excel and ERP/CRM experience. Bachelor's degree preferred.
Microsoft Office, Microsoft Excel, ERP, CRM, Epicor
XylemNYSE: XYL: Global water technology providing sustainable water solutions.
5+ YOE2+ MgmtBachelor's in Business/Marketing or related, 5+ years experience, 2+ years people management, Salesforce/CRM proficiency, strong communication and strategic skills.
Norwood Medical: Private contract medical-device manufacturer producing precision components, instruments, and assemblies for medical-device companies.
5+ YOEBachelor's degree preferred or equivalent experience, 5+ years in customer service, order management, supply chain, operations, or manufacturing, leadership experience, ERP experience, and strong Microsoft Office skills.
ERP systems, Microsoft Office, Microsoft Excel, Microsoft Outlook
R&M Materials HandlingNasdaq Helsinki: KCR: Global leader in material handling solutions and lifting equipment.
1+ YOEBachelor's degree, 1–3 years of sales or customer service experience, organizational and systems/process management skills, and preferably SAP experience.
NordsonNASDAQ: NDSN: Global manufacturer of precision technology for dispensing and coating.
Manage global customer accounts, orders, deliveries, pricing, service issues, returns, warranty claims, shipping documentation, and resolutions using ERP and CRM systems.
Gillman Home Center: Family-owned hardware, lumber, and equipment-rental retailer serving builders, contractors, and homeowners in Indiana and Ohio.
3+ YOEHigh school diploma or GED required. Three or more years of office management or reception experience preferred; retail experience is a plus. Requires customer service, organization, teamwork, and attention to detail.
Orkin: Private pest control serving homeowners and businesses with termite, rodent, insect, and wildlife protection.
High school diploma or equivalent required. Customer service or sales experience preferred; strong communication, computer, organizational, prioritization, and time-management skills required. No industry experience is required.
Rittal: Family-owned German manufacturer of electrical enclosures, power distribution, cooling and IT infrastructure for industrial and data-center customers.
High school diploma or equivalent required. Customer service, order management, administrative, or related experience preferred; SAP or ERP experience preferred. Strong communication, problem-solving, organizational, and computer skills required.
Microsoft SAP, RLGL, Freight carrier websites, Rittal Resource Center, Rittal Germany stock and order information systems, Tangro
CSafe Global: Provider of active and passive temperature-controlled shipping solutions for pharmaceutical and life-science companies.
5+ YOEHigh school diploma required (BS/BA preferred). 5+ years customer service experience in leasing/technical environment. Strong verbal/written English, Office 365 and CRM proficiency, time-management and analytical skills.
AIDA-America: A U.S. subsidiary manufacturing metal stamping presses and metalforming automation equipment for North American industrial customers.
BS in Mechanical Engineering or equivalent, field service experience with electro-mechanical equipment, strong communication, troubleshooting, project and people management skills.
Chase Brass and Copper Company: Global leader in copper and copper alloy manufacturing.
2+ YOELead and coach CSR team, handle escalations, support customer accounts, monitor service levels, and participate in hiring and training; 2 years advanced CSR experience preferred.
High school diploma or GED, age 18+, reliable transportation, flexible weekend and holiday availability, and strong customer service, communication, and relationship-building skills.
Customer Service Manager - State Farm Agent Team Member
Richmond, Indiana, United States
$35k-$52k/yrOnsiteFull Time
Angie Witherby - State Farm Agent: Independent State Farm insurance agency serving Richmond, Indiana customers with auto, home, life, business, and financial services.
Sales experience preferred; strong communication; licensees required or able to obtain; associate degree or higher preferred; customer-focused; able to multi-task.
Leadership skills, customer service ability, flexible schedule availability, and capacity to lift 40 pounds or more and stand and walk for extended periods.
AVI Foodsystems: Family-owned food service, vending, and hospitality provider.
Requires customer service, product promotion, organization, time management, communication, teamwork, and calculation skills; must follow food safety and merchandising standards.
Kuehne+NagelSIX Swiss Exchange: KNIN: Global provider of integrated logistics and supply chain services.
2+ YOE1+ MgmtHigh school diploma required; 2+ years customer service experience preferred in logistics, warehouse, distribution, or supply chain; Excel and warehouse management system experience preferred.
Warehouse Management System, Blue Yonder, SAP, Microsoft Excel, E-Verify