5,590 customer service manager jobs at 1,367 companies in Virginia
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Manager, Customer Service
Fairfax, Virginia, United States
OnsiteFull Time
Service Experts: Provider of residential and commercial HVAC and home services.
6+ YOERequires 6+ years of experience and a bachelor's degree. Leads contact-center performance coaching, conversion analytics, outbound campaigns, agent accountability, and customer growth initiatives.
Leadership and team management skills, customer service and communication abilities, store operations knowledge, computer proficiency, and food safety manager accreditation or completion within 90 days.
Food Lion To-Go, ACIS, CAO, Computer Based Training (CBT)
Ingles MarketsNASDAQ: IMKTA: Operates a regional chain of supermarkets and fuel centers.
Previous cashier/front-end experience required, strong customer service skills, basic math literacy, flexibility under high volume, age 18+; supervises front-end operations and associates.
Harris Teeter: Regional supermarket chain operating grocery and fuel stores.
1+ YOESupervisory experience managing customer service, cashiers and baggers; high school diploma or GED or 1-3 years related experience; strong communication, customer service, computer and basic math skills; able to lift up to 40 lbs.
HT Internet software, E-mail, Inventory software, Spreadsheet software, Word Processing software
Transdev: Operator of public transportation systems and mobility solutions.
2+ MgmtHigh school/GED, minimum 2 years call center supervisory experience (transportation preferred), strong written/oral communication, computer literate, able to pass DOT drug screen/physical and background check, eligible to work in the U.S.
Liberty Military Housing: Provides privatized housing and property management for military families.
0.5+ YOE6+ months residential property management or customer service preferred; valid driver’s license; proficiency with Microsoft Word and Excel, Yardi and Payscan; strong communication, multitasking, and customer service skills; flexible schedule including weekends.
China Visa Net: Assists individuals with Chinese visa application and processing.
Requires strong English communication, customer service, computer, organizational, and detail-management skills. Must follow procedures, manage multiple cases, and work onsite. Visa experience is not required; training provided.
TravelersNYSE: TRV: Provide property and casualty insurance for individuals and businesses.
High school diploma or GED; prior customer service experience; strong verbal/written communication, empathy, tech proficiency, critical thinking, and time management.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Liberty Military Housing: Manages residential housing communities for military families.
0.5+ YOESix months or more of residential property management or customer service experience preferred; requires communication, computer, multitasking, valid driver's license, and flexible weekend and emergency availability.
Microsoft Word, Microsoft Excel, Yardi, Payscan, Microsoft Office
Liberty Military Housing: Privatized military housing and residential property management services.
Six months of residential property management or customer service experience preferred; requires computer proficiency, communication skills, a valid driver's license, and flexible weekend and emergency availability.
Microsoft Office, Microsoft Word, Microsoft Excel, Yardi, Payscan
TravelersNew York Stock Exchange: TRV: Provider of commercial and personal property casualty insurance.
High school diploma or GED required; prior customer service experience preferred; strong verbal/written communication, technology proficiency, critical thinking, and time management skills.
Classic Collision: Automobile collision repair and auto body services.
At least 18 years old; customer service, sales, or related experience preferred; valid driver's license and insurance eligibility; strong communication, organization, multitasking, and time management skills.
McAirlaid's: Manufacturer of nonwoven absorbent materials for industrial applications.
2+ YOEMinimum 2 years customer service experience in manufacturing, high school diploma, strong verbal/written communication, negotiation, multitasking, time management, attention to detail, and Microsoft Office proficiency.