Devon or Pottstown or Taylor or Smithfield or Querétaro or West Chester
HybridFull Time
Johnson MattheyLondon Stock Exchange: JMAT: Produces specialty chemicals and sustainable technologies for global industries.
Experience leading customer service teams in manufacturing/supply chain, proficiency with SAP, strong stakeholder management, analytical and communication skills; bachelor’s degree preferred; Spanish advantageous.
3+ YOE1+ Mgmt3+ years customer service/call center experience, 1+ year supervisory experience, familiarity with e-commerce marketplaces, proficiency with Google Workspace, strong communication, coaching, analytical and KPI management skills.
Google Workspace, Gmail, Google Docs, Google Sheets, Google Forms
Meijer: Operates a Midwestern chain of supercenters and grocery stores.
2+ YOE1+ MgmtHigh school diploma required, 2–3 years related retail experience, 1 year management experience, financial analysis, conflict resolution, multitasking, coaching, training, and required certifications.
AJM Packaging: Manufactures disposable paper products like plates, cups, and bags.
8+ YOE4+ MgmtBachelor's degree or equivalent,8+ years customer service experience with 4+ years management,intermediate-advanced Microsoft Office skills,CRM experience (Microsoft Dynamics).
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft Dynamics
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
Lead front-end operations, ensure safety and compliance, train and support associates, handle customer issues, and perform physical tasks including standing and lifting up to 50 lbs.; must be 16+ and flexible for evenings, weekends, and holidays.
Ashley Furniture: Manufactures and retails home furniture and decor worldwide.
Front-line customer service in-store: greeting customers, processing orders and payments, managing customer accounts, using POS and retail systems, maintaining records, and working flexible hours including weekends and holidays. High school diploma or equivalent; 1 year customer service preferred.
Point-of-sale systems, Retail management software, Microsoft Office Suite
Catalent: Global provider of drug development and manufacturing solutions.
3+ YOECollege diploma or bachelor's degree required; 3+ years of customer service or account management recommended. Pharmaceutical, manufacturing, or GMP experience is a plus.
Crash Champions: Provider of automotive collision repair and refinishing services.
Requires interpersonal, customer service, analytical, problem-solving, multitasking, organizational, attentiveness, and patience skills; ability to manage high volumes of calls and emails.
Flow Control Group: Distributes flow control and industrial automation products and services.
Requires strong oral and written communication, organization, time management, Microsoft Office proficiency, customer service skills, urgency, attention to detail, and mechanical aptitude.
Cloud Suite Distribution, Zendesk, Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
SikaSIX Swiss Exchange: SIKA: Manufacturer of specialty chemicals for construction and automotive industries.
2+ YOEHigh school diploma required; 2+ years of customer service, order management, inside sales support, manufacturing, distribution, or related experience preferred. Requires Microsoft Office and email proficiency.
SAP, Microsoft Office, Salesforce, Power BI, Electronic Data Interchange (EDI)
Ritchie Bros.NYSE: RBA: Conducts global auctions for heavy equipment and industrial assets.
Strong customer communication, teamwork, digital literacy, time management, independent work ability, and professional appearance; comfortable with phone, mail, and in-person customer interactions.
AVI Foodsystems: Provides food service, vending, and hospitality solutions to organizations.
Outgoing customer-focused worker able to promote products, communicate effectively, manage inventory, perform calculations, and work independently or on a team.
National Veterinary Associates: Operates a network of veterinary hospitals and pet resorts.
1+ YOEMinimum 1 year veterinary experience, strong client service and communication, phone handling, scheduling, and maintaining records in practice management software.
Michigan insurance license required; Bachelor’s Degree or equivalent experience; strong customer focus, communication, and computer skills; ability to manage client data and learn software.