1,479 customer service manager jobs at 556 companies in Warren, OH
3w
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Manager - Customer Service
Vienna, Ohio, United States
OnsiteFull Time
3+ YOEFour-year degree and three+ years' experience, leadership and customer-service experience, strong communication and decision-making, ability to travel occasionally, computer literacy.
2w
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Customer Service Manager
Solon, Ohio, United States
OnsiteFull Time
Customer service and warehouse experience required; ability to lift 50 lbs, stand most of an 8-hour day, and work in a fast-paced environment. Distribution, HVAC/plumbing knowledge, forklift, and RF scanner experience preferred.
Enterprise Resource Planning (ERP), RF scanners, Forklift
1w
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Technical Customer Service Manager
Canton, Ohio, United States
OnsiteFull Time
7+ YOEBachelor's degree in business, engineering, or related field; 7–10+ years in customer, technical service, warranty, or manufacturing operations; cross-functional leadership, KPI management, analytics, and root cause analysis skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Power BI
4d
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Customer Service Manager/CRM Contract Manager
Cleveland, Ohio, United States
$40/hr OnsiteFull Time
5+ YOE3+ MgmtRequires 5 years of business, management, or public administration training or experience; or an undergraduate program plus 36 months supervisory, administrative, managerial, planning, research, or policy experience.
Customer Relationship Management (CRM), Computer Literacy
3mo
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Customer Service Manager - State Farm Agent Team Member
Meadville or Edinboro
OnsiteFull Time
5+ YOE2+ Mgmt5+ years in customer service with 2+ years in management; strong leadership, organizational, and communication skills.
2mo
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Customer Service Manager - Industrial Distribution - Platinum Accounts
Oakwood Village, Ohio, United States
OnsiteFull Time
5+ YOE5+ years industrial distribution customer service/account operations experience, strong leadership, ERP/CRM and Microsoft Office proficiency, associate degree or HS diploma, Lean/5S certification preferred.
ERP, CRM, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams
3d
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Customer Service Attendant
Louisville, Ohio, United States
OnsiteFull Time
Requires customer service and product promotion skills, organization, time management, effective communication, teamwork, independence, and ability to perform basic calculations.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2w
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Customer Service Representative
Cleveland, Ohio, United States
OnsiteFull Time
High school diploma or equivalent; customer service, phone handling, active listening, ERP familiarity, multitasking, prioritization, and time management; 1–2 years of general work experience may be required.
CRM, ERP, Electronic Data Interchange (EDI)
3mo
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Customer Service Representative
Tallmadge, Ohio, United States
OnsiteFull Time
0+ YOEAssist customers, manage rentals, inspect and maintain equipment; requires high school diploma and driver’s license.
U-Scan, Forklift operation, Propane handling
1w
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Lead Customer Service Representative
Willoughby, Ohio, United States
$13-$13/hr OnsiteFull Time
Customer service, retail, cashiering, or entry-level management experience is helpful. Requires high school diploma or equivalent, customer focus, communication skills, and ability to perform physical store duties.
1mo
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Customer Service Representative
Brecksville, Ohio, United States
HybridFull Time
2+ YOESupports order-to-cash: order processing, customer inventory management, forecasting, master data maintenance, and data entry; Associate degree in Business Administration or 2+ years B2B experience.
Microsoft Word, Microsoft Excel, PowerPoint, SAP
1w
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Director, Customer Service
Stow, Ohio, United States
OnsiteFull Time
10+ YOE10+ MgmtBachelor's degree and 10+ years of progressive customer service leadership required, or high school diploma/GED and 15+ years. Requires B2B leadership, team transformation, CRM/ERP expertise, and strong analytical and communication skills.
CRM, ERP, PC
3mo
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Customer Service Associate I
Mentor, Ohio, United States
OnsitePart Time
Assist customers, manage transactions, stock merchandise, unload trucks, and maintain store cleanliness. High school preferred; prior retail/customer service experience preferred.
Cash Register, Point of Sale
2mo
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Customer Service Associate - Logistics
Beachwood, Ohio, United States
HybridFull Time
1+ YOE1+ year customer service experience; high school diploma required (bachelor's preferred); advanced computer skills including Excel and Outlook; experience with TMS; ability to manage time-sensitive tasks, work varied shifts, and pass background/drug screening.
TMS, Microsoft Excel, Microsoft Outlook
2mo
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Customer Support/Service Representative II
Mayfield Heights, Ohio, United States
$20-$25/hr OnsiteFull Time
1+ YOEHigh school diploma, 1+ year administrative or customer service experience, proficiency with CRM/ERP systems, strong communication and problem-solving, order management and shipment coordination.
CRM, ERP, SAP
2mo
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Customer Service Supervisor
Chagrin Falls, Ohio, United States
$16/hr OnsiteFull Time
1+ YOE1+ MgmtSupervise front desk, coach staff, drive reservations and membership sales, manage client concerns, work weekends/holidays, lift up to 60 lbs, stand long periods; 1+ year supervisory experience preferred.
1mo
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Customer Service Supervisor
Akron, Ohio, United States
$17-$19/hr OnsiteFull Time
2+ YOE2+ Mgmt2+ years customer-facing and supervisory experience, high school diploma or equivalent, cash-handling and basic Windows/Microsoft Office skills, able to lift up to 30 lbs and perform physical store tasks.
Windows, Microsoft Outlook, Microsoft Word, Microsoft Excel, Cash Register, Credit Card Terminals, Pricing Gun, Telephone, Adding machine
3mo
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Customer Service Manager - State Farm Agent Team Member
East Liverpool, Ohio, United States
OnsiteFull Time
Excellent communication, self-motivated, detail oriented; team player; license-ready for Property & Casualty and Life/Health.
1mo
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Service Manager
Beaver, Pennsylvania, United States
OnsiteFull Time
3+ YOE3+ years bicycle service center experience, strong leadership and communication, ability to manage workflow, staffing, KPIs, service costs, and to train and develop staff.
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