Agilent TechnologiesNew York Stock Exchange: A: Providing instruments, software, and consumables for laboratory scientific discovery.
5+ MgmtBachelor's or equivalent experience, 5+ years managerial experience, customer service/operations background, experience with SOX/ISO audits, cross-functional collaboration, strategic planning and team leadership.
Devon or Pottstown or Taylor or Smithfield or Querétaro or West Chester
HybridFull Time
Johnson MattheyLondon Stock Exchange: JMAT: Produces specialty chemicals and sustainable technologies for global industries.
Experience leading customer service teams in manufacturing/supply chain, proficiency with SAP, strong stakeholder management, analytical and communication skills; bachelor’s degree preferred; Spanish advantageous.
MeenanNYSE: SGU: Provides home heating oil, propane, and HVAC maintenance services.
3+ YOE3+ MgmtBachelor's degree or equivalent,3+ years managerial contact center experience,knowledge of contact center best practices,strong leadership,communication,and analytical skills.
Quaker HoughtonNYSE: KWR: Global manufacturer of industrial process fluids and specialty chemicals.
Establishes global Customer Service and O2C governance, develops SOPs and training programs, manages knowledge systems, audits compliance, and supports change management and digital transformation.
Mattioni Plumbing, Heating & Cooling: Provides residential plumbing, heating, and air conditioning repair services.
Converting incoming calls into booked service appointments, learning call scripts, updating customer database, communicating with dispatch and management, and participating in training.
Caliber Collision: Provider of automotive collision repair and glass replacement services.
1+ YOE1+ year customer-facing experience; strong verbal and written communication; ability to navigate multiple software systems including Microsoft Office; provide friendly customer service and manage competing priorities.
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
1+ YOEProvide customer support for domestic and international accounts, process orders, manage returns and export documentation, and use ERP/MS Office; 1+ years customer service experience and high school diploma required.
ERP systems, Syspro, Microsoft Excel, Microsoft Word
Community Veterinary Partners: Operates and manages a community of animal hospitals.
Customer service or receptionist experience required, comfortable with computers and practice management software, strong communication, organization, multitasking, and availability for evening/weekend/holiday shifts.
Alsco Uniforms: Provides uniform rental and linen laundry services for businesses.
High school graduation or similar experience; excellent telephone, customer service, sales, relationship-building, communication, administrative, time management, and basic arithmetic skills.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
RollinsNYSE: ROL: Provider of essential pest and wildlife control services.
High school diploma or equivalent required; customer service or sales experience preferred. Requires communication, computer, Microsoft Office, organization, prioritization, and time management skills.
SEW-EURODRIVE: Manufacturer of industrial drive technology and motion automation products.
Experience in customer service and training, strong oral/written communication, organizational and time-management skills, product knowledge, SAP experience, ability to work in fast-paced environment.
Goodwill Industries of Southern New Jersey & Philadelphia: Provides job training and education services funded by retail sales.
Retail leadership experience with ability to drive sales, manage store operations, recruit and coach staff, make financial decisions, and work flexible hours; valid driver license required; strong communication and problem-solving skills.
Thomas Scientific: Distributor of laboratory supplies and scientific equipment.
1+ YOEHigh school diploma/GED,1+ year customer service or order-management experience,comfort with CRM/ERP and Microsoft Office,strong written/verbal communication and attention to detail.