3,532 customer service manager jobs at 1,322 companies in Wheeling, IL
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Customer Service Manager
Norridge, Illinois, United States
$20-$21/hrOnsiteFull Time
Hobby Lobby: Operates a national chain of arts and crafts stores.
Provide excellent customer service, manage front-end operations and registers, assist customers, basic computer skills, trustworthy with prior work references.
XylemNYSE: XYL: Manufacturer of water transport, treatment, and testing technologies.
5+ YOE2+ MgmtBachelor's degree;5+ years customer service leadership;2+ years people management;experience with CRM (Salesforce);strong analytical, communication, and project management skills.
Duravant: Manufactures industrial food processing, packaging, and material handling equipment.
5+ YOE2+ Mgmt5+ years progressive customer service experience with 2+ years managing teams; call center (15–50 agents) experience; background in engineered-to-order/custom manufacturing; order management lifecycle knowledge; CRM/telephony proficiency; strong communication and analytical skills.
nVenia: Designs and manufactures primary, secondary, and end-of-line packaging machinery.
5+ YOE2+ Mgmt5+ years customer service experience with 2+ years managing call center teams (15–50 agents); ETO/custom manufacturing background; CRM proficiency (Salesforce, Zendesk, Five9, Genesys); strong communication and analytical skills.
AtkoreNew York Stock Exchange: ATKR: Manufactures electrical conduit, cable management, and infrastructure products.
3+ YOE3+ MgmtBachelor's degree or equivalent experience, 3+ years leading customer service teams, CRM experience, Microsoft Office skills, strong communication, problem-solving, and project management abilities.
CRM, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
AtkoreNYSE: ATKR: Manufactures electrical, safety, and infrastructure products for construction.
3+ YOE3+ MgmtBachelor's degree or equivalent experience, 3+ years of customer service experience leading teams, CRM experience, Microsoft Office proficiency, strong communication, problem-solving, multitasking, and deadline management skills.
CRM, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Daniels Health: Provides clinical waste management and safety systems for healthcare.
5+ YOE2+ Mgmt5+ years customer service experience with at least 2 years in leadership, strong analytical skills, Salesforce and Microsoft Office proficiency, experience improving processes and leading teams, familiarity with root cause analysis.
RRD: Provides marketing, packaging, print, and supply chain solutions globally.
10+ YOE8+ MgmtBachelor's degree required; 10+ years related experience, 8+ years team management, 5+ years change management, and advanced Microsoft Office and Google Platform skills required.
Transdev: Operator of public transportation systems and mobility solutions.
3+ YOEHigh school diploma, minimum 3 years supervisory experience, strong customer service, ADA knowledge, Trapeze scheduling experience, ability to work flexible schedules, and ability to pass drug screen/background check; must be authorized to work in the U.S. without sponsorship.
Uline: Distributor of shipping, packaging, and industrial supplies.
3+ YOE3+ MgmtBachelor’s degree, 3+ years of customer service management experience, and demonstrated ability to coach and develop a high-performing team.
Binny's Beverage Depot: Retail chain specializing in alcoholic beverages and cigars.
1+ YOE1-2 years retail management experience, supervisory and coaching skills, ability to lift 40-50 lbs, strong written and oral communication, cash handling, ability to work evenings/weekends/holidays, and pass applicable alcohol training if required.
Culligan: Provides water softening and filtration solutions for homes and businesses.
4+ YOE4+ years customer service/contact center experience; experience with CRM; escalation management, coaching, analytics, and strong communication and organizational skills.
Culligan: Sells water treatment products and services for homes and businesses.
4+ YOE4–6 years customer service or contact center experience, CRM/platform experience, escalation management, coaching and communication skills; bachelor\u0002s preferred.
MondiLondon Stock Exchange: MNDI: Manufacturer of sustainable packaging and paper solutions.
3+ YOEHigh school diploma and 3–5 years of customer service experience in manufacturing; confidentiality, professionalism, and customer order management skills required.
Methode ElectronicsNYSE: MEI: Designs and manufactures custom-engineered electronic components and subsystems.
5+ YOEBachelor's degree preferred; minimum 5 years customer service experience; familiarity with customer service systems, project/order management and production planning; proficiency in Microsoft Office and Project; strong English communication skills.
Microsoft Windows, Microsoft Office, Microsoft Project