1,064 customer service manager jobs at 395 companies in Wheeling, WV
4w
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Customer Service Manager
Cheswick or Pittsburgh
$75k-$85k/yr OnsiteFull Time
5+ YOE5+ MgmtRequires 5–8 years of customer service or related experience, a bachelor's degree, manufacturing experience, Microsoft Office 365 proficiency, and strong communication and management skills.
Microsoft Office 365, Axapta, Support Center Plus
1d
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CUSTOMER SERVICE DEPARTMENT MANAGER
Bethel Park, Pennsylvania, United States
OnsiteFull Time
Experience leading customer service associates, coaching and evaluating performance, resolving customer problems, and supporting online order pickup services.
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
3mo
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Customer Service Supervisor
Bethel Park, Pennsylvania, United States
OnsiteFull Time
1+ YOE1+ MgmtOne year customer service/cashier supervisory experience; strong communication; ability to train associates; supervise in a high-volume environment.
Point of Sale (POS)
2w
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Lead Customer Service Representative
Washington, Pennsylvania, United States
$18-$18/hr OnsiteFull Time
Provide excellent customer service, operate register and fuel/lottery equipment, perform stocking/cleaning, supervise staff in assistant manager absence, and handle cash reconciliation.
1mo
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Customer Service Representative (8111)
Pittsburgh, Pennsylvania, United States
HybridFull Time
3+ YOE3+ years experience in customer service or logistics, proficiency with SAP and MS Excel/PowerPoint, strong communication, problem solving, order management, and knowledge of international logistics/export compliance a plus.
SAP, Microsoft Excel, PowerPoint
1mo
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Lead Customer Service Associate
Coraopolis, Pennsylvania, United States
OnsiteFull Time
Provide leadership and assist store management with operations, customer service, sales growth, and employee training. Prefer 1+ year retail experience, strong communication and people skills, valid driver's license and insured vehicle, food handling knowledge, HS diploma preferred.
2mo
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Customer Operations Manager
Cranberry Township or Pittsburgh
OnsiteFull Time
Oversee Customer Service, Technical Services and Field Service teams; manage case management, order processing and installation scheduling; track KPIs; communicate cross-departmentally and lead direct reports.
3w
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Service Manager
Beaver, Pennsylvania, United States
OnsiteFull Time
3+ YOE3+ years bicycle service center experience, strong leadership and communication, ability to manage workflow, staffing, KPIs, service costs, and to train and develop staff.
2mo
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Manager, Customer Success
Pittsburgh, Pennsylvania, United States
HybridFull Time
5+ YOE5+ MgmtBachelor's or equivalent experience, 5+ years in Customer Success or related customer-facing roles, 5+ years people management, experience with Salesforce/CRM, strong communication and coaching skills.
CRM, Salesforce
1w
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Customer Success Manager
Pittsburgh, Pennsylvania, United States
HybridFull Time
3+ YOERequires 3+ years in customer success, account management, or related client-facing work; customer data analysis, relationship building, communication skills, CRM experience, and an associate's degree or equivalent experience.
Salesforce, Oracle Fusion
1mo
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Customer Success Manager, Customer Delivery & Success
Tampa or Canonsburg or Bowie
RemoteFull Time
3+ YOE3+ years customer-facing experience in customer success/account management; experience with healthcare data; strong communication, organization, and problem-solving skills.
EHR, SQL, APIs, Snowflake, AWS, Power BI, Tableau
1mo
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Customer Success Manager, Customer Delivery & Success
United States or Bowie or Tampa or Canonsburg
$77k-$120k/yr RemoteFull Time
3+ YOE3+ years customer-facing experience in customer success/account management; healthcare data experience; strong communication, organization, and problem-solving skills; ability to coordinate cross-functional delivery.
SQL, APIs, Snowflake, AWS, Power BI, Tableau
5d
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Customer Service - Self Storage Manager
Pittsburgh, Pennsylvania, United States
$15/hr FieldFull Time
Customer service or sales experience, valid driver's license, personal vehicle, and ability to travel between properties, lift up to 35 pounds, perform inspections, deposits, collections, cleaning, and maintenance.
2w
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Full-Time Customer Service Supervisor
Monaca, Pennsylvania, United States
$18/hr OnsiteFull Time
Requires age 18+, supervisory experience with coaching responsibility, strong verbal and written communication, flexible availability, basic computer skills, and ability to lift 50 pounds and stand for 8-hour shifts.
KPIs
1mo
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Customer Care Manager - State Farm Agent Team Member
Mt. Lebanon or Sewickley or Canonsburg
$50k-$65k/yr OnsiteFull Time
Must obtain state insurance licenses; property/casualty license and insurance experience preferred. Strong communication, organization, and customer service skills; prior customer service or office management experience preferred.
3w
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Retail Customer Service Coordinator Full Time
Pittsburgh, Pennsylvania, United States
$14-$15/hr OnsiteFull Time
High school preferred; flexible availability including evenings and weekends; cash handling and register experience; ability to lift heavy merchandise; supervisory or coordinator experience preferred.
1mo
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Customer Service Representative Lead - Elm Grove
Wheeling, West Virginia, United States
OnsiteFull Time
0.5+ YOEHigh school diploma required; minimum six months CSR experience required; supervisory/leadership experience preferred; proficiency with Microsoft Outlook 365 and bank software; strong communication and organizational skills.
Microsoft Outlook 365
1mo
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Service Manager
Pittsburgh or Irving
OnsiteFull Time
Manage service center operations including P&L, personnel, workflows and customer service; ensure quality, safety, vendor relations, and accurate invoicing; computer literate with Microsoft/Google Docs; HS diploma required, bachelor's preferred.
Microsoft, Google Docs
2w
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Client Service Manager
Pittsburgh, Pennsylvania, United States
OnsiteFull Time
3+ YOEBachelor's degree with 3+ years client service/claims experience or HS/GED with 8+ years; Property and Casualty insurance license; Microsoft Office proficiency; client relationship and mentoring skills.
Microsoft Office
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