239 customer solutions engineer jobs at 140 companies in Harlem, NY
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Customer Solutions Engineer
New York, New York, United States
$150k-$180k/yrHybridFull Time
ITRS Group: Real-time IT monitoring and observability software for regulated industries.
3+ YOE3+ years in a customer solutions engineering or presales role in enterprise software; hands-on with observability tools; SRE concepts; strong communication; Kubernetes/Linux/Windows admin; scripting; networking/databases.
United States or Los Angeles or San Francisco or New York City or Washington or London or Singapore
RemoteFull Time
TRM Labs: A software providing AI-powered intelligence solutions for investigating and disrupting crime.
Pre- or post-sales experience in solutions engineering or architecture, customer-facing consulting skills, API-based SaaS implementation, testing and launch experience, and scripting in Python, JavaScript, or TypeScript. US citizenship required.
Harmony: AI-powered enterprise service management platform for automated support.
5+ YOERequires 5+ years in solutions engineering, software engineering, technical consulting, or similar hands-on technical work, with APIs, cloud infrastructure, networking, scripting, debugging, and customer implementations.
Slack, Microsoft Teams, API, Claude Code, Codex, LLM
OnCorps: Automating financial fund operations with domain-specific AI agents.
7+ YOE7+ years in solutions/forward-deployed engineering; experience with JSON/YAML, REST APIs, Python or TypeScript, SQL, Databricks, CI/CD; strong customer-facing communication and technical implementation skills.
Nitra: AI-native business operating system for medical practices.
5+ YOE5+ years in solutions/sales/implementation engineering, SaaS implementation experience, strong technical aptitude, excellent communication, experience with healthcare software and EMRs/EHRs preferred, bachelor's degree or equivalent.
3+ YOEBachelor’s degree or equivalent experience, 3 years coding, web technology, troubleshooting, and partner or customer management experience. Familiarity with databases, AI, and Linux preferred.
Loop: AI-native data platform for supply chain and logistics.
7+ YOE7+ years customer-facing SaaS experience, 5+ years technical experience preferred. Experience with integrations, implementation, project coordination, and client-facing demos. Ability to travel up to 30%.
Squirro: Enterprise generative AI platform for unstructured data analysis and insights.
Hands-on Python and Linux experience, Elasticsearch and REST API knowledge, familiarity with LLMs/AI integrations, experience with Postgres/MySQL/MariaDB/Redis, customer-facing technical consulting or DevOps experience.
Encord: Data management and annotation platform for AI development.
1+ YOECustomer-facing technical experience in AI or ML, proficiency writing production-quality Python scripts, familiarity with cloud platforms (GCP/AWS/Azure), strong communication and technical discovery skills.
Discernis: AI-native document intelligence software for legal investigations and discovery.
Experience in solutions/sales engineering or technical customer success; technical depth with APIs, deployment models, cloud and on-prem infrastructure, and security fundamentals; track record running pilots and strong stakeholder communication.
NetskopeNASDAQ: NTSK: Cloud-native cybersecurity and data protection platform for enterprises.
7+ YOE7+ years as a solutions/system engineer, strong customer and presentation skills, hands-on experience with Linux/MacOS/Windows, mobile device technologies, certificates/HSM, VPN, cloud platforms, identity integrations, and scripting (Python/REST) preferred.
Crusoe: Provides energy-efficient cloud infrastructure powered by stranded and renewable energy.
2+ YOE2+ years building or operating cloud infrastructure, experience with Kubernetes/Docker, major cloud provider (AWS/GCP/Azure), Linux, Python or Bash, networking fundamentals, and customer-facing communication.
United States or Chicago or San Francisco or New York City
$74k-$112k/yrRemoteFull Time
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
5+ YOERequires 5+ years designing integration solutions, Python plus another language, 3+ years with AWS, Azure, or GCP, RESTful APIs/Webhooks, databases, GitHub, Agile tools, and complex customer projects.
San Francisco or Boston or New York City or Austin or Tokyo or London or Bangalore
$145k-$175k/yrOnsiteFull Time
Postman: Platform for building, testing, and managing software APIs.
4+ YOE4+ years corporate sales/solutions engineering, 3+ years software development, 3+ API/data platform experience, familiarity with JavaScript and Postman, ability to travel up to 25%, bachelor’s degree or equivalent experience, strong communication and customer-facing skills.
TrustpilotLondon Stock Exchange: TRST: Operates an online consumer review and business insights platform.
Technical customer-facing experience in sales engineering, support, or implementation; proficiency in APIs, JavaScript, and SaaS integrations; strong communication and multitasking skills.
Kombo: Provides unified API for HR, payroll, and recruiting integrations.
4+ YOE4+ years in solutions/sales engineering at B2B SaaS, hands-on API experience, ability to write sample code and debug integrations, strong communication and customer-facing skills.
Omnea: AI platform for automating enterprise procurement and supplier risk.
4+ YOE4+ years in customer-facing technical roles, strong systems intuition, hands-on experience with SQL and APIs, excellent communication, and comfort directing AI tools.
New York or Texas or Rhode Island or South Carolina or Massachusetts or North Carolina or Connecticut or New Jersey or Florida or California
RemoteFull Time
Mimica: Automates enterprise process discovery and mapping using artificial intelligence.
Experience in solution architecture or sales engineering for enterprise SaaS, scoping/executing POCs and pilots, strong communication, demoing, and customer-facing technical skills.