227 customer strategy jobs at 129 companies in San Jose, CA
4w
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R00325401 Customer Growth Strategy Manager | Communications, Media, and Technology
Culver City or New York City or San Francisco or United States
$87k-$253k/yr OnsiteFull Time
6+ YOE6+ MgmtRequires 6+ years in growth or customer strategy, CMT industry strategy execution, problem-solving, and client-facing team leadership. MBA or advanced degree, data-led strategy, transformation, and workshop experience preferred.
3mo
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Customer Strategy
San Francisco, California, United States
$120k-$180k/yr HybridFull Time
3+ YOE3+ years in high-growth environments; owns growth outcomes; strong SQL/spreadsheet or code fluency; end-to-end account management; data-driven problem solving.
SQL, Spreadsheet, Programming, Data Analysis
2mo
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Customer Experience Strategy & Operations Lead
New York City or San Francisco
$230k-$270k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years in customer support/success strategy & operations, 3+ years people leadership, strong project management, analytics, and AI-first approach; experience with CX tech stack and forecasting.
Zendesk, Gainsight, Decagon
3mo
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Customer Risk Strategy
San Francisco, California, United States
$115k-$130k/yr HybridFull Time
2+ YOE2+ years in high-growth environments; strong problem solving; cross-functional collaboration; interest in finance, risk and technology.
2w
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AI Customer Strategy Lead
San Francisco, California, United States
OnsiteFull Time
4+ YOE4+ years implementing/onboarding/deployment at high-growth software or ops-heavy companies; track record of getting customers live and driving adoption; strong data and communication skills; AI-native mindset.
ServiceTitan, Toast, Rippling
1mo
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
2w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
1d
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Senior Customer Strategy & Operations Manager
London or New York City or San Francisco
HybridFull Time
5+ YOE5+ years in revenue, sales, customer success, or business operations at a high-growth B2B SaaS company; CS operations, SQL, enterprise product, analytical, communication, and AI automation experience required.
SQL, Salesforce
3w
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Customer Success Manager - Fraud/AML Strategy
Mountain View or United States
RemoteFull Time
3+ YOE3+ years in fraud strategy, risk analytics or customer success; proficient with SQL and Python or R; strong communication and project ownership; bachelor’s degree in technical/analytical/business field.
SQL, Python, R
2mo
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Senior Manager, Customer Engagement Strategy & Operations - Moveworks from ServiceNow
Mountain View, California, United States
$196k-$344k/yr OnsiteFull Time
8+ YOE8-10+ years in product, sales, strategy or related; executive presence; hands-on enterprise software/AI experience; strong communication; in-office in Mountain View, CA.
PowerPoint, Excel, PowerBI, Dynamics, AI platforms
1w
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Front Office Strategy Consulting - Sales Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yr OnsiteFull Time
5+ YOEBachelor's degree and at least 5 years of experience. Requires customer experience strategy, journey analysis, CRM, analytics, coaching, strategic questioning, and sales strategy consulting skills.
2w
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Customer Success Strategy & Operations, Sr. Manager
San Francisco, California, United States
$154k-$209k/yr OnsiteFull Time
8+ YOE8+ years in revenue/business or customer success operations, expertise in forecasting, pipeline management, CRM data integrity, executive advising, and scalable process design.
Salesforce, Gainsight
1w
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Front Office Strategy Consulting - Sales Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yr OnsiteFull Time
5+ YOEBachelor's degree and at least 5 years of experience required. Requires customer experience strategy, journey analysis, CRM, analytics, coaching, and strategic questioning skills.
Customer Relationship Management (CRM)
3w
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Director, Pricing Strategy
San Jose, California, United States
$200k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in pricing strategy or related commercial roles in semiconductor/technology, strong financial modeling, pricing governance, customer engagement, and cross-functional leadership.
CXL, Ethernet, NVLink, PCIe, UALink, COSMOS
3w
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Senior Director, Customer Segment Strategy - Channel & Distribution
South San Francisco, California, United States
$217k-$404k/yr HybridFull Time
10+ YOE8+ MgmtBachelor's degree,10+ years relevant pharma experience with 8+ years in Market Access,leadership experience,expertise in pricing/contracting/distribution,strategic and communication skills;MBA preferred.
1mo
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Manager, CX AI Strategy
San Francisco or New York City or Salt Lake City or Seattle or Vancouver
$142k-$177k/yr HybridFull Time
4+ YOE1+ Mgmt4+ years in CX strategy/AI operations, 1+ year managing/developing teams of 4+ ICs, experience owning AI automation in support, product-minded builder, strong analytics and cross-functional collaboration.
Sierra
2w
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Commercial, Strategy, Ops
San Francisco, California, United States
OnsiteFull Time
Senior commercial operator with strategy and ops experience, deep pharma/biotech knowledge, enterprise account management, product empathy, technical fluency in AI, deal structuring, and strong customer engagement skills.
2mo
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Principal Service Experience Strategy Manager - Mid Market
Mountain View, California, United States
$207k-$280k/yr OnsiteFull Time
8+ YOEBachelor's degree or equivalent experience required; MBA preferred. Requires 8–10 years in customer experience, service strategy, or product management, plus strategic, analytical, communication, and cross-functional leadership skills.
Customer Success, Sales, Expert Network Platform, Product Management, Product Development, Service Design, Data
2mo
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Product Strategy & Operations Manager, Customer Service Platform - USDS
San Jose, California, United States
$88k-$203k/yr OnsiteFull Time
5+ YOEBachelor's degree and 5+ years in data/strategy/operations/product-analytics roles; strong analytical, communication, and product sense; executive reporting and cross-functional delivery experience.
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