94 customer strategy jobs at 34 companies in Seattle, WA
1mo
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
2mo
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Strategy
Seattle, Washington, United States
$150k-$250k/yr OnsiteFull Time
Senior, high-judgment strategic partner to the CEO; strong decision-making, data-driven reasoning, customer engagement, and experience from founding, top-tier strategy consulting, trading/quant, or product leadership preferred.
2w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
6d
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Front Office Strategy Consulting - Sales Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yr OnsiteFull Time
5+ YOEBachelor's degree and at least 5 years of experience. Requires customer experience strategy, journey analysis, CRM, analytics, coaching, strategic questioning, and sales strategy consulting skills.
6d
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Front Office Strategy Consulting - Sales Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yr OnsiteFull Time
5+ YOEBachelor's degree and at least 5 years of experience required. Requires customer experience strategy, journey analysis, CRM, analytics, coaching, and strategic questioning skills.
Customer Relationship Management (CRM)
1mo
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Manager, CX AI Strategy
San Francisco or New York City or Salt Lake City or Seattle or Vancouver
$142k-$177k/yr HybridFull Time
4+ YOE1+ Mgmt4+ years in CX strategy/AI operations, 1+ year managing/developing teams of 4+ ICs, experience owning AI automation in support, product-minded builder, strong analytics and cross-functional collaboration.
Sierra
2mo
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Head of Product Strategy
Poulsbo, Washington, United States
$110k-$135k/yr HybridFull Time
5+ YOE1+ Mgmt5-10+ years in product strategy/management; strong roadmapping; market/customer insight; leading cross-functional collaboration.
Product Roadmapping, Market Research, Strategic Analysis
3w
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Measurement Strategy Manager
New York City or San Francisco or Seattle
$130k-$190k/yr HybridFull Time
Haus: Provides an incrementality platform for marketing measurement and optimization.
4+ YOE4+ years in growth marketing or marketing-science, fluency in paid media buying, experimentation and data analysis, customer-facing experience, strong written and presentation skills.
1mo
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Growth Customer Success Manager
Seattle or United States
$125k-$150k/yr RemoteFull Time
3+ YOE3+ years enterprise customer success experience managing accounts, driving adoption, shaping lifecycle strategies, collaborating cross-functionally, strong written/verbal communication, and proficiency with CRM/customer engagement platforms.
2w
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Capgemini Invent - Organizational Purpose & Strategy - Managing Consultant
Atlanta or Dallas or Chicago or Seattle or Bellevue or New York City or San Francisco
$128k-$249k/yr OnsiteFull Time
Experienced strategy and transformation consultant able to design and implement business and operating models, develop customer insights, and lead small-to-medium projects.
1w
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Associate Customer Business Manager - Costco
United States or Seattle or Arkansas
$85k-$105k/yr RemoteFull Time
2+ YOERequires 2–5 years in sales analytics, account management, or retail buying within CPG; Costco strategy knowledge; strong data analysis, communication, organization, and PowerPoint, Excel, and syndicated database skills.
Microsoft PowerPoint, Microsoft Excel, Nielsen, IRI, Numerator, Luminate
4w
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Leader,Services
Bellevue, Washington, United States
$175k-$200k/yr OnsiteFull Time
Roundglass: Offers a holistic wellbeing platform and manages social initiatives.
10+ YOE5+ Mgmt10+ years in customer success/account management with 5+ years leading teams; experience managing $10M+ ARR, SaaS/app platforms, KPIs and retention/expansion strategies; strong communication and stakeholder management.
2w
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senior manager, product - Customer Packaging Innovation
Seattle, Washington, United States
$118k-$197k/yr HybridFull Time
Lead end-to-end packaging product and innovation strategy, develop briefs, guide R&D and testing, commercialize solutions, and influence cross-functional partners; Bachelor's degree or equivalent; MBA preferred.
2mo
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Sr Marketing Manager- New Member Growth Acquisition Strategy
Washington or Texas or California or Idaho or South Carolina or Oregon or Virginia or North Carolina or Georgia or Arizona or Tukwila or United States
$100k-$186k/yr RemoteFull Time
6+ YOEBachelor's in Marketing, Business, Finance, Economics, or Communications (or equivalent); 6+ years in customer acquisition/strategy/marketing/analytics/consulting; experience with forecasting, budgeting, acquisition marketing, and cross-functional leadership; occasional travel to Tukwila, WA.
5d
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Strategic Customer Engagements, Deal Team - Specialized
Seattle or Arlington or New York City or Herndon
$143k-$213k/yr OnsiteFull Time
7+ YOERequires 7+ years structuring complex software or cloud infrastructure deals through closure, financial modeling, competitive deal strategy, and customer engagement experience.
2w
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senior manager, product - Customer Packaging Innovation
Seattle, Washington, United States
$118k-$197k/yr HybridFull Time
Experience leading end-to-end product or innovation strategy, strong cross-functional collaboration, persuasive communication and storytelling, analytical problem-solving, bachelor’s degree or equivalent (MBA preferred).
3d
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Supervisory Human Resources Specialist (Division Director, Customer Engagement)
Belgium or Singapore or Saint Thomas or Pago Pago or Brussels or Brasília or Halifax or Montreal or Ansbach or Andersen Air Base or Barrigada or Finegayan or Saipan or Panama City or Warsaw or San Juan or Abu Dhabi or Tarrant County or Arlington County or Frederick County or Henrico County or Loudoun County or Virginia Beach County or Winchester County or Snohomish County or Spokane County or Milwaukee County or Oneida County or Mobile County or Alameda County or Los Angeles County or Napa County or Riverside County or San Francisco County or Arapahoe County or Boulder County or Denver County or El Paso County or Miami-Dade County or Okaloosa County or Osceola County or Camden County or Coweta County or Fulton County or Ada County or Boise County or Cook County or DuPage County or Hendricks County or Wichita County or Mason County or Baltimore County or Nantucket County or Kent County or Marquette County or Oakland County or Pipestone County or Merrimack County or Atlantic County or Mercer County or Monroe County or Queens County or Suffolk County or Summit County or Butler County or Erie County or Philadelphia County or Charleston County or Lancaster County or York County or Davidson County or Shelby County or Bandera County or South Houston or Spring or Springtown or Temple or Texarkana or Tomball or Tyler or Van Alstyne or Waco or Watauga or Weatherford or Wichita Falls or Willis or Willow Park or Cedar City or Cottonwood or Ivins or Kaysville or Morgan or Saint George or Salt Lake City or Tooele or Burlington or Aldie or Alexandria or Arlington or Bealeton or Bristow or Covington or Dulles Airport or Fort Lee or Fredericksburg or Front Royal or Hamilton or Hampton or Haymarket or Herndon or Lanexa or Leesburg or Lynchburg or Manassas or Marshall or McLean or Newport News or Norfolk or Naval Air Station Oceana or Purcellville or Richmond or Roanoke or Sandston or Sterling or Suffolk or Vint Hill Farms Military Installation or Virginia Beach or Warrenton or Williamsburg or Winchester or Arlington or Auburn or Bellingham or Bonney Lake or Burien or Coupeville or Covington or Des Moines or Everett or Federal Way or Fife or Fircrest or Gig Harbor or Kent or Langley or Longview or Maple Valley or McChord Air Force Base or Mead or Moses Lake or Nine Mile Falls or Normandy Park or North Bend or Olalla or Olympia or Orting or Pasco or Port Angeles or Puyallup or Renton or Richland or Ridgefield or SeaTac or Seattle or Spanaway or Spokane or Spokane International Airport or Spokane Valley or Tacoma or Vancouver or Winlock or Yakima
$112k-$174k/yr OnsiteFull Time
1+ YOE1+ MgmtOne year of specialized experience equivalent to FV-J/FG-14 in enterprise HR service delivery, workforce strategy, analytics, advisory leadership, supervision, or large-scale transformation; education cannot substitute.
Human Resources, Key Performance Indicators (KPIs), SF-50, eOPF, Microsoft
4w
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Product Support Manager
Kirkland, Washington, United States
RemoteFull Time
Long Tail Health Solutions: AI platform for healthcare revenue cycle and denial management.
5+ YOE2+ MgmtBachelor's degree required; 5+ years customer/product support experience with 2+ years leading support strategy; experience building/scaling support functions in healthcare SaaS; knowledge of ticketing platforms, SLAs, and support metrics.
1w
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General Manager
SeaTac, Washington, United States
$110k-$120k/yr OnsiteFull Time
3+ YOERequires 3+ years of branded hotel General Manager experience, leadership and financial performance expertise, budgeting and revenue strategy experience; bachelor's degree in hospitality, business, or related field preferred.
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