101 customer success associate jobs at 56 companies in Edgewater, NJ
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Customer Success Associate
Boston or New York City
$41k-$69k/yrHybridFull Time
CT Corporation: Registered-agent and corporate-compliance provider serving businesses and law firms.
Customer success experience with CRM proficiency, strong verbal/written communication, intermediate problem-solving, basic analytics, and collaboration to support onboarding, renewals, and customer engagement.
Symphony Communication Services Holdings, LLC: An AI-powered communication and technology providing end-to-end encrypted platforms for secure messaging, voice, directory, and analytics.
1+ YOE1+ years in customer success, account management, support, or client-facing SaaS role; organized, strong communication and presentation skills; comfortable learning technical products; interest in financial services.
Uncountable: Private software providing an AI platform for enterprise R&D, quality, and product-lifecycle data management.
1+ YOE1–4 years in customer success/enablement/implementation or scientific role; scientific or technical grounding; teaching and training skills; comfort with data and Excel; strong communication; willingness to travel 30–40%.
Finario: Private SaaS provider of capital planning and Capex management software for large industrial enterprises.
2+ YOE2+ years experience, excellent verbal and written communication, SaaS or consulting experience preferred, experience with BI tools and APIs, customer implementation and training experience.
Precision Medicine: Private U.S. fulfillment pharmacy providing customized compounded and commercial medications to telehealth companies and their patients.
1+ YOE1+ year customer service, administrative, or healthcare experience; strong communication, organization, and attention to detail; basic computer skills. CRM or ticketing experience is a plus.
Spring Health: Private mental health technology providing personalized therapy, coaching, medication, and specialty care to individuals and employers.
3+ YOE2+ Mgmt3+ years in Customer Success or client-facing role with 2+ years managing Customer Success teams; experience with retention/renewals, Salesforce, strong analytical and communication skills; able to work CST/EST and travel quarterly to NYC.
New York or Manhattan or Flushing or Elmhurst or Jersey City
$69k-$82k/yrHybridFull Time
ALTO: ALTO is a privately held retail safety helping businesses, law enforcement, and prosecutors reduce crime and recidivism.
1+ YOEAssociate degree or 1 year retail customer service; valid driver's license; strong communication; ability to stand for long periods; willingness to obtain LPQ certification within first year.
Manifest OS: AI-native legal technology providing software, branding, and back-office services to law firms.
3+ YOERequires 3–6 years in customer success, support, operations, or account management; excellent communication, organization, process improvement, CRM and AI tool skills; New York City residency and five-day in-office availability.
Support senior CSMs with customer onboarding, escalation handling, QBR prep, cross-functional coordination, and client enablement; strong written/verbal communication, attention to detail, time management, and organization.
CDK Global: Automotive retail software serving dealerships, OEMs, and heavy-truck retailers with cloud-based business-management technology.
3+ YOE3+ years auto industry experience, associate degree or equivalent, strong communication, time management, customer service skills, ability to travel up to 80%.
Fooda: Workplace food platform serving employers with rotating local restaurant meals, cafeterias, delivery, catering, and pantry services.
2+ YOE2+ years client-success/account management/hospitality or food service experience, ability to lift 40 lbs and stand for up to two hours, comfortable with technology, authorized to work in the U.S., local travel within NYC market.
Supports senior CSMs to ensure product adoption, retention, and growth; strong communication, organization, attention to detail, ability to manage escalations and coordinate cross-functional teams.
Moody's Analytics: Financial intelligence and risk-analytics provider serving capital markets, businesses, governments, and financial institutions.
3+ YOERequires 3+ years in business-to-business client-facing roles, strong presentation and communication skills, independent teamwork, risk-process knowledge, AI awareness, and a relevant bachelor's degree.
Slice Global: AI-native global equity management platform helping multinational finance, legal, and HR teams manage compliant employee equity.
2+ YOELLB/JD and 2+ years as a corporate lawyer, legal associate, or counsel. Requires client-facing communication, project ownership, multitasking, and comfort with modern software tools.
Rightway: Private healthcare technology providing care navigation and pharmacy benefits management to employers and members.
2+ YOEPrefer bachelor's degree and ~2 years client success or healthcare/PBM experience; strong written/verbal communication, Excel and Office/Google Workspace familiarity, organizational and analytical skills.
Microsoft Excel, Microsoft Office, Google Workspace
WebMD: Private digital health publisher serving consumers, clinicians, employers, and health plans with medical information.
1+ YOE1-2 years client/account or digital/agency/healthcare experience preferred; bachelor's degree preferred; strong communication, organizational skills, and client-facing experience; ability to travel to client sites.