195 customer success jobs at 127 companies in Aurora, CO
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Customer Success People Lead
Denver, Colorado, United States
$89k-$111k/yrHybridFull Time
XeroASX: XRO: Cloud-based accounting software for small businesses and advisors.
Proven people leadership in customer success or sales, customer-centric mindset, SaaS and onboarding knowledge, data-driven decision making, strong communication and adaptive leadership.
AutoStoreOslo Stock Exchange: AUTO: Robotic cube storage systems for automated warehouse fulfillment.
Experience in customer success or account management, strong communication, analytical and technical aptitude, ability to influence stakeholders and manage customer relationships to drive adoption and expansion.
Plastic Molding Technology: Manufacturer of precision injection-molded and thermoformed plastic parts.
7+ YOE7-10 years in Customer Service/Success/Account Management in manufacturing; leadership abilities; ERP experience; IQMS/DELMIAWorks preferred; strong communication and multitasking.
think-cell: Software for creating professional charts and layouts in PowerPoint.
6+ YOEBachelor’s degree and 6+ years in customer marketing, advocacy, strategic customer success, or field engagement. Requires program management, executive communication, Salesforce, Gong, Microsoft Office, PowerPoint, and periodic travel.
Microsoft Office, Microsoft PowerPoint, Salesforce, Gong
think-cell: Software for creating automated charts in Microsoft PowerPoint.
6+ YOEBachelor's degree and 6+ years in customer marketing, advocacy, strategic customer success, or field engagement. Requires executive presence, program management, communication, Salesforce, Gong, travel, and Microsoft Office proficiency.
Microsoft Office, Microsoft PowerPoint, Salesforce, Gong
Ping Identity: Provides identity and access management software for enterprise security.
10+ YOE10+ years in customer success/consulting, strong technical aptitude for cloud and identity solutions, enterprise experience, SFDC/Gainsight experience, exceptional communication and leadership skills.
LightTable: AI-powered platform for automated construction document quality control.
5+ YOE5–10 years B2B SaaS customer success experience; builder mindset; strong commercial instincts, communication, and relationship skills; AI or construction familiarity preferred.
365 Retail Markets: Global provider of unattended retail and self-checkout technology.
Previous SaaS, customer success, or client-facing experience required; CRM and Microsoft Office Suite proficiency, strong communication, organization, multitasking, troubleshooting, and analytical skills required.
Crusoe: Provides energy-efficient cloud infrastructure powered by stranded and renewable energy.
Bachelor's degree, proven customer success/technical account management experience, strong communication, familiarity with cloud/AI/ML concepts and Kubernetes, ability to deliver training and strategic guidance.
Kharon: Provides a global risk analytics platform that helps organizations assess sanctions, trade controls, and other security-related risks.
2+ YOEBachelors preferred, 2+ years client services or customer success experience, strong organization and communication, cross-functional collaboration, handling sensitive client information, and experience with Sales-forward AI agents required.
Google Suite, Microsoft Office, CRM, Sales-forward AI agents
San Francisco or Los Angeles or Denver or Austin or Chicago or New York City or Seattle or Toronto
$100k-$105k/yrRemoteFull Time
Invoca: AI platform for conversation intelligence and revenue execution.
4+ YOERequires 4+ years in Customer Success or Account Management, 3+ years with enterprise software, AI fluency, project management, executive communication, and B2B SaaS experience; healthcare or regulated-industry experience preferred.
Gainsight, Salesforce, Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, Genesys, Five9, CCaaS, AI
2+ YOERequires 2–5 years of customer success, client-facing, account management, consultative sales, or financial services experience; Salesforce and engagement-tool experience; strong communication and organizational skills; bachelor's degree preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Salesforce, SalesLoft, Cadence, Bloomberg Terminal, Refinitiv, FactSet, Tableau, Power BI, Looker
2+ YOERequires 2–5 years in customer success, client-facing, account management, consultative sales, or financial services; CRM experience; strong communication, organization, relationship-building, and problem-solving skills. Bachelor's degree required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Salesforce, SalesLoft, Cadence, Bloomberg Terminal, Refinitiv, FactSet, Tableau, Power BI, Looker
Denver or New York City or Copenhagen or Amsterdam or Edinburgh or Hamburg or London or Melbourne or Milan
$95k-$110k/yrOnsiteFull Time
TrustpilotLondon Stock Exchange: TRST: Operates an online consumer review and business insights platform.
5+ YOE5+ years in Customer Success or Account Management owning enterprise/strategic SaaS customers; drive product adoption, retention and NPS; strong executive communication, data analysis, and technical proficiency with CRM systems.
FreshworksNASDAQ: FRSH: Provides cloud-based customer support and IT management software.
5+ YOE5+ years in customer success/solutions engineering or similar; experience running workshops and executive engagements; ITIL certification preferred; strong analytics, communication, and product influence skills.
Flexential: Provider of secure data center colocation and cloud infrastructure.
2+ YOE2-3 years B2B customer success experience, CRM and Microsoft Office proficiency, strong communication, presentation, technical aptitude, time management, and statistical analysis skills.
United States or Arizona or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Alaska or Colorado or Texas or Illinois or Washington or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or District of Columbia
$66k-$88k/yrRemoteFull Time
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
2+ YOE2+ years customer success/account management/sales experience, enterprise SaaS preferred; strong communication, problem-solving, stakeholder management, technical product experience, and a bachelor's degree.
Swimlane: Provides an AI-powered security orchestration, automation, and response platform.
8+ YOE3+ Mgmt8+ years in enterprise B2B SaaS customer success, account management, or professional services; 3+ years managing CS teams; cybersecurity, SecOps, or Enterprise AI experience; CRM and customer success platform proficiency.
London or San Francisco or New York City or Denver or Paris or Berlin or Sydney or Mexico City or United States or Europe
HybridFull Time
Watershed: Software platform for corporate carbon accounting and climate reporting.
5+ YOE5+ years CSM experience in SaaS with enterprise customers, proven success in EMEA, executive relationship management, strong communication and project management; willing to travel ~10% and work from London office four days/week.