6,190 customer success jobs at 3,162 companies in United States
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Customer Success
Miami or United States
RemoteFull Time
3+ YOE3-6 years B2B SaaS customer success owning a book of business; early-stage startup experience; Mid-Market/Enterprise experience; technical fluency with data personas; strong communication and customer outcome focus.
1mo
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Customer Success
Frisco, Texas, United States
$130k-$150k/yr OnsiteFull Time
5+ YOE5+ years in account or customer success in supply chain, consulting, B2B SaaS or electronics; Bachelor's in Business or Supply Chain; advisory experience; strong analytical and communication skills; ability to travel to client sites; APICS/Lean/Six Sigma a plus.
Part Analytics
2w
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VP, Customer Success
Dallas or United States
RemoteFull Time
Experienced SaaS customer success leader able to build and scale onboarding, success, and support; design tech-touch motions; run consultative QBRs; and establish KPI-driven operating systems.
2mo
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Customer Success Lead
United States
RemoteFull Time
3+ YOE3+ years in customer success or account management at B2B SaaS, proficient with AI tools, strong communicator, proactive, excellent English.
Intercom
4w
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Customer Success Manager, Customer Delivery & Success
Tampa or Canonsburg or Bowie
RemoteFull Time
3+ YOE3+ years customer-facing experience in customer success/account management; experience with healthcare data; strong communication, organization, and problem-solving skills.
EHR, SQL, APIs, Snowflake, AWS, Power BI, Tableau
1w
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Customer Success Lead
Charlotte, North Carolina, United States
OnsiteFull Time
Bachelor's degree required; customer success or sales experience preferred; strong written/verbal communication, problem-solving, follow-up, and attention to detail.
2w
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Customer Success
San Francisco, California, United States
$95k-$200k/yr RemoteFull Time
3+ YOE3+ years in SaaS customer success or post-sales, experience with technical/engineering teams, consultative approach, strong communication, organization, and problem-solving skills.
Jira, GitHub
3w
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Customer Success Lead
Chicago or Dallas or Nashville or Minneapolis or St. Louis or Houston or Kansas City or Cleveland or San Mateo
$136k-$170k/yr RemoteFull Time
7+ YOE7+ years in customer success/implementation/consulting within healthcare or health tech, bachelor’s or equivalent, executive presence, healthcare IT knowledge, ability to travel up to 30%.
2w
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Customer Success Manager
United States
RemoteFull Time
0+ YOE0-1 years customer-facing experience, fluent English, reliable internet, familiarity with Google Workspace and customer success tools, interest in SaaS customer success and legal technology.
Google Sheets, Google Docs, Claude, ChatGPT, Gainsight, ChurnZero
4w
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Customer Success Manager, Customer Delivery & Success
United States or Bowie or Tampa or Canonsburg
$77k-$120k/yr RemoteFull Time
3+ YOE3+ years customer-facing experience in customer success/account management; healthcare data experience; strong communication, organization, and problem-solving skills; ability to coordinate cross-functional delivery.
SQL, APIs, Snowflake, AWS, Power BI, Tableau
1w
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Customer Success Lead
Los Angeles or New York City
RemoteFull Time
6+ YOE6+ years account management/customer success in SaaS, 5+ years music industry experience preferred; strong reporting, analytical, licensing and entertainment industry knowledge; willing to travel periodically.
TraceID
3w
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VP Customer Success
United States or Israel or North America or Europe
OnsiteFull Time
8+ YOE3+ Mgmt8+ years in customer success/retention leadership, 3+ years leading CS teams in SaaS/cybersecurity, proven retention results, GRR improvement, executive relationship skills, Salesforce experience.
Salesforce
2d
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Customer Success Specialist
West Palm Beach or United States
RemoteFull Time
2+ YOEBachelor's or equivalent experience, 2+ years in customer success/account management or related role, CRM and customer success tool experience, proficiency with Microsoft Office and Google Workspace.
CRM, Microsoft Office, Google Workspace, Salesforce, HubSpot, Asana, Monday.com, Jira, ClickUp, Slack, Microsoft Teams
3w
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Customer Success Manager
Ontario or Pennsylvania
$63k-$88k/yr RemoteFull Time
2+ YOEBachelor's degree in business/communications/marketing,2+ years customer success or account management experience,CRM and customer success platform experience,strong communication and relationship skills.
1d
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Customer Success Lead
San Francisco, California, United States
$90k-$130k/yr HybridFull Time
Define and run customer success for decentralized health research: study onboarding, monitoring, client communication, tooling and automation. Product-minded, health-focused, organized, analytic; HubSpot/Intercom familiarity a plus.
HubSpot, Intercom, IRB submission tools
1d
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VP, Customer Success
Woodbridge Township or North America
RemoteFull Time
15+ YOEBachelor's degree required, 15+ years progressive leadership in customer success/operations/market research or related fields; strong quantitative research, panel management, financial acumen, and team leadership skills.
1mo
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Customer Success Lead
United States or Montana or Hawaii or Alaska or District of Columbia
RemoteFull Time
5+ YOE1+ Mgmt5+ years research experience (customer success/consulting model preferred), 1+ year people management, BA/BS (or equivalent), strong communication, critical thinking, mentoring, and ability to drive product adoption.
1mo
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Scaled Customer Success
Boston or New York City or Washington
OnsiteFull Time
2+ YOE2–6 years in customer success, account management, solutions consulting, operations, or customer-facing SaaS; strong written and verbal communication; systems- and metrics-oriented; willing to relocate to Boston, NYC, or Washington DC; US Person required; willing to travel periodically.
2mo
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VP, Customer Success
Peabody, Massachusetts, United States
OnsiteFull Time
10+ YOE10+ Mgmt10+ years leadership in customer success or account management in B2B/SaaS; experience improving retention, scaling teams, building health frameworks; strong business acumen, analytics, and executive communication; familiarity with Salesforce and Gainsight.
Salesforce, Gainsight
1w
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AVP, Customer Success
Westlake, Ohio, United States
RemoteFull Time
12+ YOE7+ MgmtBachelor's degree or equivalent, 12+ years in customer success/account management/renewals/SaaS, 7+ years managing managers, experience driving GRR/NRR and retention, strong analytical and cross-functional leadership skills.
Gainsight, Salesforce
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