HiringCafe
Join our community

267 customer success jobs at 174 companies in Austin, TX

2mo
Save
Mark Applied
Hide
Customer Success Manager
Madison or Austin
OnsiteFull Time
Findhelp
Findhelp: Building digital infrastructure for connecting people to social services.
3+ YOE3+ years in customer success or related client-facing roles; experience with SaaS/customer success platforms; healthcare or government familiarity preferred; strong communication, presentation, and data/analytics skills.
Vitally, HubSpot, Availity
Job PostingView all
1w
Save
Mark Applied
Hide
Manager Customer Success
Austin, Texas, United States
OnsiteFull Time
Quest Software
Quest Software: Develops enterprise software for data management, security, and modernization.
5+ YOE5+ MgmtRequires 5+ years leading Customer Success teams and 5+ years in enterprise SaaS Customer Success, executive relationship management, value realization, risk mitigation, expansion, and Gainsight, Gong, Aviso, and Salesforce.
Gainsight, Gong, Aviso, Salesforce, Microsoft, Active Directory, Entra ID, SaaS
Job PostingView all
1mo
Save
Mark Applied
Hide
Director of Customer Success
Austin or Texas or Florida or Missouri or Arizona or Indiana or North Carolina or Wisconsin
RemoteFull Time
INNERGY
INNERGY: Provides cloud-based ERP and design software for custom manufacturers.
Proven leadership in Customer Success for SaaS/ERP, experience scaling teams, ownership of metrics and operations, familiarity with AI/automation and global teams, strong communication and cross-functional collaboration.
HubSpot CSP, EOS, INNERGY ERP, Microvellum CAD/CAM
Job PostingView all
1mo
Save
Mark Applied
Hide
Customer Success Manager
Austin or Sydney or Hobart or California or Maryland or Massachusetts or Illinois or Oregon or Washington or Colorado or Texas or Florida or Pennsylvania or Louisiana or Missouri or District of Columbia or United States or Australia or United Kingdom or India
RemoteFull Time
UpGuard
UpGuard: AI-powered platform for managing cyber risk and security.
2+ YOE2+ years in customer success, project or account management; understanding of cyber risk frameworks; strong communication, organization, and account coverage across ET or PT; experience building scalable customer relationships.
HubSpot, Salesforce, ChurnZero, GainSight, APIs
Job PostingView all
1w
Save
Mark Applied
Hide
Customer Success Manager
New York City or San Francisco or Austin or London or Honolulu
OnsiteFull Time
Listen Labs
Listen Labs: Automates customer research interviews through generative AI platforms.
4+ YOERequires 4–8 years of professional experience, ideally in customer success, account management, or SaaS; proven relationship management, adoption, retention, and account growth skills.
AI, GPU
Job PostingView all
3w
Save
Mark Applied
Hide
Customer Success Manager
Austin or Eau Claire or Minneapolis
$64k-$119k/yr HybridFull Time
Jamf
Jamf: Software for managing and securing Apple device environments.
3+ YOE3+ years customer success/account management in SaaS, familiarity with Apple ecosystem, renewals and SaaS lifecycle, strong communication and negotiation, technical acumen in MDM and Jamf products.
Salesforce, Gainsight, Jamf 100, Jamf 170, Jamf 200, macOS, iOS, iPadOS
Job PostingView all
2w
Save
Mark Applied
Hide
Customer Success Manager
Austin, Texas, United States
$150k-$180k/yr OnsiteFull Time
Outpost
Outpost: Operating a national network of tech-enabled truck terminals.
5+ YOE5+ years in customer success/implementation/operations with logistics or yard operations experience; strong discovery, operational data literacy, and ability to run hypercare; willingness to travel 30–40%.
SQL, Snowflake, Metabase
Job PostingView all
1mo
Save
Mark Applied
Hide
Customer Success Manager
Austin, Texas, United States
HybridFull Time
Loman AI
Loman AI: AI phone agents for automated restaurant order taking.
3+ YOE3+ years in customer success or account management at a SaaS/tech company; ownership of retention, expansion, and NRR; HubSpot fluency; experience running QBRs and renewal conversations; strong communication and organization.
HubSpot, POS
Job PostingView all
1w
Save
Mark Applied
Hide
Customer Success Representative
Austin, Texas, United States
$20-$24/hr OnsiteFull Time
Filtrous
Filtrous: Distributor of laboratory equipment and scientific supplies.
1+ YOERequires 1+ year in customer success, account management, or client-facing B2B roles; retention and renewal experience; CRM/CSM proficiency; data analysis; strong communication; and organized follow-through.
CRM, CSM platforms, HubSpot, Salesforce, Gainsight, ChurnZero
Job PostingView all
1w
Save
Mark Applied
Hide
Customer Success Manager
San Francisco or Los Angeles or Denver or Austin or Chicago or New York City or Seattle or Toronto
$100k-$105k/yr RemoteFull Time
Invoca
Invoca: AI platform for conversation intelligence and revenue execution.
4+ YOERequires 4+ years in Customer Success or Account Management, 3+ years with enterprise software, AI fluency, project management, executive communication, and B2B SaaS experience; healthcare or regulated-industry experience preferred.
Gainsight, Salesforce, Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, Genesys, Five9, CCaaS, AI
Job PostingView all
2w
Save
Mark Applied
Hide
Vice President Customer Success
Austin, Texas, United States
OnsiteFull Time
Miro
Miro: Visual collaboration platform for remote and distributed teams.
10+ years strategic/enterprise customer success or account leadership,7+ years leading CSM teams at high-growth B2B SaaS,experience hiring/training CSMs,CS processes and KPIs,strong communication and performance management,AI and enterprise SaaS knowledge.
Job PostingView all
3mo
Save
Mark Applied
Hide
Customer Success Manager (U.S.)
Austin, Texas, United States
OnsiteFull Time
Hive Learning
Hive Learning: Collaborative learning platform for corporate training and skill development.
3+ YOEBachelor’s degree required; 3–5 years in SaaS customer success or account management.
Job PostingView all
1mo
Save
Mark Applied
Hide
Customer Success Representative
Austin or Houston or Texas
RemoteFull Time
Kyra Health
Kyra Health: AI-driven platform for employer-sponsored individual health insurance benefits.
2+ YOEActive Health & Life Insurance license and FFM/Medicare certification (or obtain within 30 days),2+ years customer success/account/benefits experience, proficiency with Microsoft Office, Google Workspace, HubSpot, strong communication and organizational skills.
Microsoft Office Suite, Google Workspace, HubSpot
Job PostingView all
4w
Save
Mark Applied
Hide
Senior Customer Success Manager
Austin or United States
HybridFull Time
Commerce
CommerceNasdaq: CMRC: Provides an AI-driven ecosystem for global e-commerce businesses.
Experience in customer success or account management, strong communication skills, technical aptitude for commerce platforms.
Job PostingView all
4d
Save
Mark Applied
Hide
Customer Success Architect (AI)
Austin, Texas, United States
$123k-$193k/yr HybridFull Time
Atlassian
AtlassianNASDAQ: TEAM: Develops software for team collaboration and project management.
3+ YOERequires 3-5 years in customer success or account management with enterprise SaaS customers, AI and Atlassian platform expertise, technical solution design, customer engagement, and strong communication skills.
AI platforms, Jira, Confluence, Rovo, Rovo Studio, Google Drive, Microsoft SharePoint, Slack, GitHub
Job PostingView all
1w
Save
Mark Applied
Hide
Sr. Customer Success Manager
United States or San Francisco or Austin or New York City
$120k-$153k/yr RemoteFull Time
Trunk Tools
Trunk Tools: AI-powered productivity platform for construction field operations.
3+ YOERequires 3–5 years in customer success, customer experience, or enterprise SaaS, including 3 years customer-facing; enterprise retention and expansion experience; CRM and SaaS metrics knowledge.
Salesforce, HubSpot, Planhat, Gainsight, SaaS, CRM, NRR, NPS, QBRs
Job PostingView all
2d
Save
Mark Applied
Hide
Senior Customer Success Manager
Austin or Texas or Wisconsin or Illinois or South Dakota or Colorado or Washington or Idaho or California
$130k-$160k/yr RemoteFull Time
AutoRABIT
AutoRABIT: DevSecOps and data protection platform for Salesforce developers.
7+ YOERequires 7+ years in customer success or enterprise technology roles, 3+ years supporting complex enterprise customers, Salesforce DevOps and CI/CD expertise, Git knowledge, and technical stakeholder experience.
Salesforce, Git, CI/CD, DORA metrics
Job PostingView all
1mo
Save
Mark Applied
Hide
Enterprise Customer Success Manager
Austin or Paris
OnsiteFull Time
Way
Way: SaaS platform for brands to launch and manage guest experiences.
Experienced customer success manager with strong relationship-building, organization, analytics, executive communication, CRM proficiency, and ability to develop strategic account plans and deliver QBRs.
CRM
Job PostingView all
2w
Save
Mark Applied
Hide
Customer Success Manager - SaaS
Austin, Texas, United States
HybridFull Time
ShipperHQ
ShipperHQ: Provides shipping rate management and checkout optimization software for e-commerce.
3+ YOE3+ years SaaS customer success experience; strong communication, relationship-building, analytics, negotiation, and account growth skills; ability to manage renewals and drive product adoption.
Job PostingView all
3w
Save
Mark Applied
Hide
Customer Success Manager II
United States or Arizona or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Alaska or Colorado or Texas or Illinois or Washington or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or District of Columbia
$66k-$88k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
2+ YOE2+ years customer success/account management/sales experience, enterprise SaaS preferred; strong communication, problem-solving, stakeholder management, technical product experience, and a bachelor's degree.
Job PostingView all

Explore Jobs

Expand Your Job Search