70 customer success consultant jobs at 44 companies in Chicago Loop, IL
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Customer Success Lead
Chicago or Dallas or Nashville or Minneapolis or St. Louis or Houston or Kansas City or Cleveland or San Mateo
$136k-$170k/yr RemoteFull Time
7+ YOE7+ years in customer success/implementation/consulting within healthcare or health tech, bachelor’s or equivalent, executive presence, healthcare IT knowledge, ability to travel up to 30%.
2d
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Customer Success Manager
Chicago, Illinois, United States
$80k-$90k/yr HybridFull Time
4+ YOEBachelor's degree required; 4+ years in customer success, account management, or strategic consulting, including subscription renewals and complex RFPs. Requires industry experience and Microsoft Excel and PowerPoint proficiency.
Microsoft Excel, Microsoft PowerPoint, DocuSign, Salesforce
4d
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Customer Success Manager
Chicago, Illinois, United States
$75k-$111k/yr OnsiteFull Time
6+ YOEBachelor's degree in business or related field and 6+ years in customer success, account management, customer service, consulting, or business roles. Requires Microsoft Office proficiency, analytical skills, communication, organization, and up to 25% travel.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Majors Customer Success Manager
Chicago, Illinois, United States
$180k-$210k/yr HybridFull Time
Enterprise customer success experience, consultative/strategic account management, change management and adoption skills, excellent communication and stakeholder influence, willingness to travel up to 25%.
4w
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Strategic Customer Success Manager
Raleigh or Maryland or Virginia or Ohio or Washington or North Carolina or Illinois or New York or Chicago or New York City
$79k-$131k/yr OnsiteFull Time
5+ YOE5+ years in customer success or account management; experience with enterprise/strategic accounts, AI/SaaS products; strong communication, consultative skills, and cross-functional influence.
Nexis+ AI, Salesforce, Gainsight, ChurnZero
2mo
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Technical Customer Success Manager
Chicago or United States
$120k-$160k/yr RemoteFull Time
3+ YOEBachelor's degree preferred, 3+ years in customer success or related SaaS roles; strong knowledge of PIM, APIs, integrations, digital commerce; excellent communication, analytical and consultative skills.
Inriver, Product Information Management (PIM), APIs, SaaS
1h
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Customer Success Executive, Dedicated
Chicago or Colorado or Texas or California or New York or Washington or San Francisco or New York City
$182k-$251k/yr OnsiteFull Time
10+ YOE10+ years in customer success, account management, or consulting with large enterprises; executive relationship management, presentation, communication, project management, analytical, technical, and problem-solving skills required.
1mo
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Strategic Customer Success Manager
United States or Austin or San Francisco or New York City or Seattle or Los Angeles or Chicago or Gurugram or Bengaluru
$160k-$190k/yr RemoteFull Time
7+ YOE7+ years experience in fraud/identity customer success, account management, or consulting; experience with Salesforce/Salesloft preferred; US work authorization and residence required; willingness to travel up to 15%.
Salesforce, Salesloft
1mo
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Customer Success Manager (Informatica)
Indianapolis or Chicago or Atlanta or Seattle
$99k-$186k/yr HybridFull Time
3-4 years customer success/SaaS or data management experience; strong consulting, communication, and stakeholder management skills; cloud data platform experience; AI and prompt basics preferred.
Agentblazer, Salesforce
1mo
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Customer Success Manager, Revenue Suite
San Francisco or Chicago or Seattle or New York
OnsiteFull Time
6+ YOE6+ years client-facing customer success or equivalent experience with payments/fintech and consumption-based SaaS; strong executive presence and stakeholder management; consultative and technical skills.
1mo
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Customer Success Manager
Chicago, Illinois, United States
$120k-$180k/yr HybridFull Time
4+ YOE4+ years in consulting/account management or client advisory (healthcare preferred); proven multi-site client management; executive presence; consultative, data-driven; willing to travel ~50%.
EHR
1w
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Enterprise Customer Success Manager, Amazon Freight Customer Success
Santa Monica or Chicago or Bellevue
$113k-$160k/yr OnsiteFull Time
Experience selling innovative solutions, using Salesforce or similar CRM, and managing enterprise customer relationships; freight, consulting, program management, and supply chain expertise preferred.
Salesforce
1w
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Sr Supv, Identity Security Customer Success
Chicago or Illinois
RemoteFull Time
8+ YOE2+ MgmtRequires 8+ years in customer success, consulting, technical account management, or post-sales engineering; 2+ years leading teams; enterprise software or cybersecurity experience; and Gainsight and Salesforce experience.
Gainsight, Salesforce, AWS, Azure, GCP, Active Directory, Entra ID, PAM, SSO, MFA
1mo
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Customer Success Manager
Chicago, Illinois, United States
$88k-$103k/yr HybridFull Time
3+ YOE3+ years account management/consulting experience in eDiscovery or legal tech; bachelor\u0002s in technology or legal; eDiscovery certifications preferred; strong communication, organization, and problem-solving skills.
Reveal, Brainspace
1mo
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Sr. Manager, Customer Success
Chicago or United States
$145k-$175k/yr HybridFull Time
7+ YOE3+ Mgmt7+ years in account management/CS/consulting, 3+ years managing customer-facing teams, supply-chain or SaaS experience, bachelor’s or equivalent preferred, strong communication and analytical skills.
2mo
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Senior Customer Success Manager
Chicago or Mountain View
$140k-$165k/yr HybridFull Time
5+ YOE5+ years in customer-facing roles with account management experience; strong BI/analytics knowledge (data warehouses, ETL, SQL); consultative approach, escalation and project management skills; presentation and relationship-building; AI literacy.
ThoughtSpot, Looker, Sigma Computing, Microstrategy, Tableau, Qlik, Microsoft Power BI, SQL, FiveTran, Alteryx, Datameer, Informatica, Talend, SSIS, DataStage, Kettle, AWS, Azure, Google Cloud, Spotter, SpotterViz, LLMs
2d
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Large Law Customer Success Manager (Chicago, IL)
Chicago or Illinois
$75k-$126k/yr RemoteFull Time
JD required with experience serving law firms, legal professionals, or legal technology customers. Requires strategic customer success, account management, consulting, adoption, change management, data analysis, and relationship-building experience.
Salesforce, Gong, Seismic, Tableau, LLM
2mo
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AI Customer Success Manager
Chicago or Minneapolis
$111k-$131k/yr HybridFull Time
Serve as primary engagement lead for business teams adopting AI: intake readiness, process navigation, stakeholder alignment, post‑launch adoption, and change management; strong communication and consultative skills.
1mo
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Sr. Customer Success Manager - Merchants
Chicago or San Francisco or Scottsdale or New York City
$135k-$185k/yr HybridFull Time
8+ YOEBachelor's or equivalent, typically 8+ years in payments/fintech/customer success or strategic account management; proven merchant relationship growth, consultative selling, analytic and executive communication skills.
Salesforce
13h
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Customer Adoption Consultant
United States or Chicago or Seattle or New York or California or Washington
$68k-$85k/yr RemoteFull Time
2+ YOERequires 2+ years of customer success experience, strong problem-solving and collaboration skills, adaptability, and familiarity with customer success software such as Gainsight preferred.
Gainsight
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