248 customer success manager jobs at 160 companies in Chicago Loop, IL
1mo
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Customer Success Manager
Chicago, Illinois, United States
$70k-$80k/yr OnsiteFull Time
Experience in customer-facing roles (customer success/onboarding/account management), strong organization, communication, and ability to manage multiple SMB/Mid-Market accounts.
3w
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Customer Success Manager
Chicago, Illinois, United States
$75k-$100k/yr HybridFull Time
3+ YOE3+ years SaaS customer success/implementation experience; strong onboarding, training, communication, project management, and commercial skills; Chicago-based hybrid availability.
4d
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Customer Success Manager
San Francisco or Los Angeles or Denver or Austin or Chicago or New York City or Seattle or Toronto
$100k-$105k/yr RemoteFull Time
4+ YOERequires 4+ years in Customer Success or Account Management, 3+ years with enterprise software, AI fluency, project management, executive communication, and B2B SaaS experience; healthcare or regulated-industry experience preferred.
Gainsight, Salesforce, Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, Genesys, Five9, CCaaS, AI
2w
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Customer Success Manager
Chicago, Illinois, United States
$100k-$125k/yr HybridFull Time
3+ YOE3+ years in customer success/account management or related role with enterprise customers; experience engaging senior stakeholders, mapping workflows, and activating AI use cases; strong communication and technical-business fluency.
1mo
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Manager, Customer Success
Chicago or Seattle or United States or United Kingdom
$115k-$140k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in customer success or enterprise client-facing B2B SaaS roles, 2+ years people management, experience with configurable low-code/no-code SaaS, strong coaching and stakeholder management, up to 50% travel.
Planhat, Salesforce, Google Suite, Slack, Lattice, Risk Cloud, OKR framework, LinkedIn Learning
1mo
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Customer Success Manager
Chicago, Illinois, United States
HybridFull Time
2+ YOE2+ years in customer success/operations/technical account management (payments/fintech preferred), native/professional English, technical aptitude with APIs, strong communication and data analysis skills.
APIs, SQL, BigQuery, Datadog, Looker Studio
3mo
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Customer Success Manager
Chicago or Toronto
HybridFull Time
Experience in B2B SaaS customer success; builder mindset; thrive in fast-paced early-stage settings; proven ability to drive retention, adoption, and long-term customer success; experience leading executive-level conversations and complex client presentations.
CRM
2mo
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Customer Success Manager
Chicago, Illinois, United States
HybridFull Time
SPARETECH: A software building AI-powered maintenance and spare-parts solutions to reduce MRO spend and optimize inventory for manufacturers.
1+ YOE1-3 years in Customer Success, Solutions Engineering, Support, or Technical Sales (software or manufacturing preferred); strong stakeholder management, problem-solving, product knowledge, and self-starter mindset.
3mo
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Customer Success Manager
Chicago, Illinois, United States
$60k-$70k/yr RemoteContract
2+ YOE2+ years customer success or client-facing experience, bachelor’s degree preferred (or equivalent experience), strong communication, CRM proficiency (Salesforce/HubSpot), Excel skills, and ability to manage multiple accounts.
CRM, Salesforce, HubSpot, Microsoft Excel
2mo
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Manager, Customer Success
Mountain View or Chicago
HybridFull Time
5+ YOE2+ Mgmt2+ years managing customer success/post-sale teams; 5+ years in enterprise SaaS CS or AM; proven NRR and adoption growth; coaching, operational rigor, data fluency, cross-functional collaboration; AI literacy and LLM experience.
Spotter, SpotterViz, LLMs
4d
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Customer Success Manager
Chicago or United States
$100k-$110k/yr RemoteFull Time
4+ YOEBenefits experience and 4–5 years of customer-facing account leadership required, with success in retention, account growth, commercial negotiations, executive communication, and strategic customer advising.
Claude, Gemini
4d
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Customer Success Manager
Milwaukee or Chicago or Madison
RemoteFull Time
2+ YOERequires 2–5 years in SaaS success, inside sales, retention, or customer growth; bachelor's degree; cold outreach, CRM/reporting, analytical, communication, problem-solving, and process-building skills.
CRM, Salesforce, Gainsight, HubSpot, Microsoft Excel, SQL, CRM, eMAR, EHR, Billing
3w
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Majors Customer Success Manager
Chicago, Illinois, United States
$180k-$210k/yr HybridFull Time
Enterprise customer success experience, consultative/strategic account management, change management and adoption skills, excellent communication and stakeholder influence, willingness to travel up to 25%.
1mo
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Customer Success Manager
Chicago or Illinois or California or Colorado or New York or United States
$60k-$80k/yr HybridFull Time
3+ YOEBachelor's degree, 3+ years in customer success or client services, experience leading teams, healthcare/life sciences/tech experience preferred, familiarity with Looker and Salesforce, strong analytical and communication skills, travel up to 15%.
Looker, Salesforce
2w
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Customer Success Manager II
United States or Arizona or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Alaska or Colorado or Texas or Illinois or Washington or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or District of Columbia
$66k-$88k/yr RemoteFull Time
2+ YOE2+ years customer success/account management/sales experience, enterprise SaaS preferred; strong communication, problem-solving, stakeholder management, technical product experience, and a bachelor's degree.
1mo
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Customer Success Manager (Informatica)
Indianapolis or Chicago or Atlanta or Seattle
$99k-$186k/yr HybridFull Time
3-4 years customer success/SaaS or data management experience; strong consulting, communication, and stakeholder management skills; cloud data platform experience; AI and prompt basics preferred.
Agentblazer, Salesforce
1w
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Customer Success Manager, Enterprise
United States or Chicago
$125k-$150k/yr HybridFull Time
5+ YOERequires 5+ years in customer success, account management, consultative sales, or SaaS; 3+ years with enterprise customers; strong communication, data analysis, organization, and cross-functional partnership skills.
Salesforce, Google Workspace, Customer Success platforms, Customer Relationship Management (CRM) systems, marketing automation, digital advertising, AI tools
3w
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Senior Customer Success Manager
Chicago, Illinois, United States
$135k-$225k/yr RemoteFull Time
5+ YOE5+ years customer success experience with enterprise SaaS, ability to drive adoption and renewals, strong business acumen, technical aptitude, presentation and stakeholder management skills.
CRM, Nexthink
3w
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Strategic Customer Success Manager
Raleigh or Maryland or Virginia or Ohio or Washington or North Carolina or Illinois or New York or Chicago or New York City
$79k-$131k/yr OnsiteFull Time
5+ YOE5+ years in customer success or account management; experience with enterprise/strategic accounts, AI/SaaS products; strong communication, consultative skills, and cross-functional influence.
Nexis+ AI, Salesforce, Gainsight, ChurnZero
2w
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Senior Customer Success Manager
Chicago or Toronto
$168k-$210k/yr OnsiteFull Time
7+ YOE7+ years in customer success/account management or enterprise SaaS with deep treasury/fintech knowledge; strong executive communication, project management, data-driven, bachelor\u0002s degree required; occasional travel.
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