447 customer success jobs at 285 companies in Illinois
1mo
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Customer Success Lead
Chicago or Dallas or Nashville or Minneapolis or St. Louis or Houston or Kansas City or Cleveland or San Mateo
$136k-$170k/yr RemoteFull Time
7+ YOE7+ years in customer success/implementation/consulting within healthcare or health tech, bachelor’s or equivalent, executive presence, healthcare IT knowledge, ability to travel up to 30%.
1w
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Customer Success Manager
Arizona or California or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Kentucky or Maine or Massachusetts or Minnesota or New Jersey or New York or Ohio or Pennsylvania or Texas or Utah or Washington
$110k-$130k/yr RemoteFull Time
5+ YOERequires 5+ years in Customer Success, Account Management, or B2B SaaS; retention and renewal experience; CRM and customer success tool proficiency; analytics, communication, collaboration, and process improvement skills.
Salesforce, Totango, Gainsight
3mo
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Customer Success Manager
Chicago or Toronto
HybridFull Time
Experience in B2B SaaS customer success; builder mindset; thrive in fast-paced early-stage settings; proven ability to drive retention, adoption, and long-term customer success; experience leading executive-level conversations and complex client presentations.
CRM
1mo
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Customer Success Manager
Chicago, Illinois, United States
$70k-$80k/yr OnsiteFull Time
Experience in customer-facing roles (customer success/onboarding/account management), strong organization, communication, and ability to manage multiple SMB/Mid-Market accounts.
2w
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Customer Success Specialist
Chicago, Illinois, United States
$64k-$94k/yr OnsiteFull Time
2+ YOERequires 2+ years in customer success, account management, or a similar customer-facing role, with strong communication, organization, data interpretation, customer prioritization, and cross-functional collaboration skills.
Covey Scout for Inbound
4w
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Head of Customer Success
Chicago, Illinois, United States
RemoteFull Time
5+ YOE5+ years in customer success or account management in B2B SaaS or data/analytics, experience with enterprise clients and insurance/reinsurance, strong communication, team management, and CRM/tool proficiency.
CRM, Salesforce, Gainsight
1w
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Customer Success Manager
Chicago or United States
$100k-$110k/yr RemoteFull Time
4+ YOEBenefits experience and 4–5 years of customer-facing account leadership required, with success in retention, account growth, commercial negotiations, executive communication, and strategic customer advising.
Claude, Gemini
2d
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Customer Success Manager
Chicago, Illinois, United States
$75k-$111k/yr OnsiteFull Time
6+ YOEBachelor's degree and 6+ years in customer success, account management, customer service, consulting, or business roles. Requires Microsoft Office proficiency, communication, analytical, organizational, and travel capabilities.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Customer Success Representative
Chicago, Illinois, United States
$20/hr OnsiteFull Time, Temporary
Experience in customer success or account management; strong communication and organizational skills; comfortable with frequent virtual interactions; familiarity with CRM tools (Salesforce) a plus.
Salesforce
2w
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Customer Success Specialist
Chicago, Illinois, United States
$64k-$94k/yr OnsiteFull Time
2+ YOERequires 2+ years in customer success, account management, or a similar customer-facing role; high-volume portfolio management, data analysis, organization, communication, and cross-functional collaboration skills.
4w
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Customer Success Manager
Chicago, Illinois, United States
$75k-$100k/yr HybridFull Time
3+ YOE3+ years SaaS customer success/implementation experience; strong onboarding, training, communication, project management, and commercial skills; Chicago-based hybrid availability.
1mo
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Customer Success Manager
Austin or Sydney or Hobart or California or Maryland or Massachusetts or Illinois or Oregon or Washington or Colorado or Texas or Florida or Pennsylvania or Louisiana or Missouri or District of Columbia or United States or Australia or United Kingdom or India
RemoteFull Time
2+ YOE2+ years in customer success, project or account management; understanding of cyber risk frameworks; strong communication, organization, and account coverage across ET or PT; experience building scalable customer relationships.
HubSpot, Salesforce, ChurnZero, GainSight, APIs
1w
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Customer Success Manager
Rhode Island or Austin or Denver or Georgia or Illinois
$123k-$150k/yr RemoteFull Time
10+ YOERequires 10+ years in customer success, program management, consulting, or strategic account management; executive stakeholder leadership; complex program delivery; business case, risk, and customer outcome expertise; bachelor's degree.
AI, cloud technologies, enterprise software, SaaS, automation, workflow
3w
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Customer Success Manager
Chicago, Illinois, United States
$100k-$125k/yr HybridFull Time
3+ YOE3+ years in customer success/account management or related role with enterprise customers; experience engaging senior stakeholders, mapping workflows, and activating AI use cases; strong communication and technical-business fluency.
2d
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Customer Success Manager
Chicago, Illinois, United States
$75k-$111k/yr OnsiteFull Time
6+ YOEBachelor's degree in business or related field and 6+ years in customer success, account management, customer service, consulting, or business roles. Requires Microsoft Office proficiency, analytical skills, communication, organization, and up to 25% travel.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Customer Success Administrator
Chicago, Illinois, United States
$20-$24/hr HybridFull Time
5+ YOEManage inbound order channels, route orders, meet SLAs and customer success metrics, produce reports, train/mentor team members; 5+ years customer service experience desirable; MS Office and CRM experience.
Microsoft Dynamics 365, Microsoft Excel, Microsoft Word, Microsoft Office
1mo
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Customer Success Manager
Chicago, Illinois, United States
HybridFull Time
2+ YOE2+ years in customer success/operations/technical account management (payments/fintech preferred), native/professional English, technical aptitude with APIs, strong communication and data analysis skills.
APIs, SQL, BigQuery, Datadog, Looker Studio
9h
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Customer Success Manager
Chicago, Illinois, United States
$80k-$90k/yr HybridFull Time
4+ YOEBachelor's degree required; 4+ years in customer success, account management, or strategic consulting, including subscription renewals and complex RFPs. Requires industry experience and Microsoft Excel and PowerPoint proficiency.
Microsoft Excel, Microsoft PowerPoint, DocuSign, Salesforce
2mo
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Customer Success Manager
Chicago, Illinois, United States
HybridFull Time
SPARETECH: A software building AI-powered maintenance and spare-parts solutions to reduce MRO spend and optimize inventory for manufacturers.
1+ YOE1-3 years in Customer Success, Solutions Engineering, Support, or Technical Sales (software or manufacturing preferred); strong stakeholder management, problem-solving, product knowledge, and self-starter mindset.
3mo
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Customer Success Manager
Chicago, Illinois, United States
$60k-$70k/yr RemoteContract
2+ YOE2+ years customer success or client-facing experience, bachelor’s degree preferred (or equivalent experience), strong communication, CRM proficiency (Salesforce/HubSpot), Excel skills, and ability to manage multiple accounts.
CRM, Salesforce, HubSpot, Microsoft Excel
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