19 customer success lead jobs at 16 companies in Pasadena, CA
3w
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Customer Success Lead
Los Angeles or New York City
RemoteFull Time
6+ YOE6+ years account management/customer success in SaaS, 5+ years music industry experience preferred; strong reporting, analytical, licensing and entertainment industry knowledge; willing to travel periodically.
TraceID
2mo
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Customer Success Manager (EMEA)
New York City or Los Angeles or San Francisco or Austin or Buenos Aires or São Paulo or London or Berlin or Barcelona or Tel Aviv or Bangalore or Beijing or Seoul or Spain or Europe
RemoteFull Time
3+ YOE3+ years in SaaS client services/customer success/account management; experience leading technical implementations; strong knowledge of mobile marketing/ad tech; excellent communication and presentation skills; Bachelor’s in Business or Marketing.
ChatGPT, Claude, Gemini
2mo
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Customer Success Executive (Duarte, CA)
Duarte, California, United States
OnsiteFull Time
5+ YOEBachelor's degree and 5+ years health‑systems experience (customer success/account/project management); experience leading onsite clinical implementations, strong relationship‑building, project management, and ability to meet client credentialing (drug screen, vaccinations).
2d
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Customer Success Manager, Kohler Stores
West Hollywood or Los Angeles
$108k-$167k/yr OnsiteFull Time
5+ YOERequires 5+ years of retail management experience leading customer experience, sales teams, and store operations. A four-year degree and building materials, kitchen and bath, or home products experience are preferred.
1w
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Senior Customer Success Specialist - Agentic SDLC, AWS Specialist and Partner Organization
Seattle or Bellevue or Mountain View or Los Angeles County
$154k-$239k/yr OnsiteFull Time
7+ YOERequires 7+ years in senior customer-facing success, consulting, or transformation roles; 10+ years leading enterprise software transformation; SDLC, AI adoption, change management, and executive stakeholder expertise.
Amazon Kiro, AWS, Amazon Bedrock, Amazon SageMaker, CI/CD, DevSecOps, PMP, SCRUM, Agile, SAFe
2w
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Customer Success Manager - Call Confirmer and Appointment Setter
Monrovia, California, United States
$600-$800/wk HybridFull Time
High-volume outbound calling to warm leads, appointment setting and calendar management, strong phone closing skills, fast-paced organization, weekend availability as needed.
3w
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Intake Success Coordinator
El Segundo, California, United States
$22-$25/hr OnsiteFull Time
High school diploma, excellent communication and customer-service skills, experience closing leads, ability to maintain PHI confidentiality, pass fingerprinting and TB test, and create/maintain lead records.
Salesforce
1mo
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Udacity LearnVantage Mid-Market Account Success Management Associate Manager
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yr RemoteFull Time
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
1mo
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Shift Lead in Training, EX
Lancaster, California, United States
$20-$22/hr OnsiteFull Time
At least 1 year supervising in a customer-facing environment, strong customer service and sales aptitude, ability to learn operational procedures, and successful completion of background and motor vehicle record checks.
3w
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Udacity LearnVantage Mid-Market Account Success Management Associate Manager
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$68k-$126k/yr RemoteFull Time
5+ YOE4+ MgmtRequires 5+ years in Customer Success, Account Management, Professional Services, or SaaS; 4+ years leading teams of 5+; SaaS metrics, renewals, executive presentations, cross-functional leadership, and bachelor's degree.
SaaS, ARR, MRR, NRR, GRR, CAC, LTV
2w
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Customer Service Representative
Santa Ana, California, United States
$42k-$52k/yr OnsiteFull Time
2+ YOERequires 2-5 years of success in bids, e-commerce sales, prospecting, and telemarketing; strong communication, computer, lead tracking, quoting, sales analysis, customer partnership, and independent work skills.
e-commerce, lead tracking software, internet
2w
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Shift Lead in Training, EX
Anaheim, California, United States
$20-$22/hr OnsiteFull Time
1+ YOEMinimum 1 year supervising or leading teams in a customer-facing environment; successful completion of background and motor vehicle record checks; ability to work in fast-paced, customer-service settings.
1w
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Client Operations Lead - August 2026
Los Angeles or San Francisco
$55k-$65k/yr FieldFull Time
3+ YOERequires 3–5 years in operations, client operations, hospitality, logistics, customer success, or project management; dispersed-team leadership, project management, process building, data analysis, and strong communication.
Google Workspace, Slack
3w
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SafeRide Shift Lead
Orange, California, United States
$18/hr OnsitePart Time
Must have at least one semester as a SafeRide employee, valid motor vehicle license, 3 years driving experience or be 21+, successful criminal background and DMV check; basic office and customer service skills.
two-way radio
13h
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Ground Network Partnerships Lead
Los Angeles, California, United States
$140k-$200k/yr OnsiteFull Time
3+ YOERequires 3+ years in partnerships, vendor management, business development, customer success, or operations in aerospace, satellite, telecom, or infrastructure, plus infrastructure vendor management and commercial negotiation experience.
1w
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Licensed Spa Coordinator, Marina Del Rey
Marina del Rey, California, United States
$20/hr OnsiteFull Time
2+ YOE2+ MgmtValid massage therapy or esthetics license, two years leading a team to financial success, customer service skills, basic math and money handling, communication, computer skills, and legal US work authorization.
1w
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Licensed Spa Coordinator, Santa Monica
Santa Monica, California, United States
$20/hr OnsiteFull Time
2+ MgmtValid massage therapy or esthetics license, 2 years leading a team to financial success, customer service skills, basic math and money handling, communication, computer skills, and teamwork.
1mo
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Head of Operations, Supervision
Victoria or Los Angeles or Logan or United States
HybridFull Time
Bachelor's degree, progressive leadership in enterprise or public-sector technology, proven success leading cross-functional teams, strong business and financial acumen, executive customer relationship experience.
1w
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Restaurant General Manager
Carson, California, United States
OnsiteFull Time
Leads restaurant operations, sales, profitability, compliance, training, staffing, customer service, reporting, and safety. Requires a valid driver's license, reliable vehicle, active insurance, computer skills, and ROCC evaluation success.
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