118 customer success manager jobs at 87 companies in Boulder, CO
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Customer Success Manager
Salem or Denver
OnsiteFull Time
AutoStoreOslo Stock Exchange: AUTO: Robotic cube storage systems for automated warehouse fulfillment.
Experience in customer success or account management, strong communication, analytical and technical aptitude, ability to influence stakeholders and manage customer relationships to drive adoption and expansion.
Plastic Molding Technology: Manufacturer of precision injection-molded and thermoformed plastic parts.
7+ YOE7-10 years in Customer Service/Success/Account Management in manufacturing; leadership abilities; ERP experience; IQMS/DELMIAWorks preferred; strong communication and multitasking.
think-cell: Software for creating automated charts in Microsoft PowerPoint.
6+ YOEBachelor's degree and 6+ years in customer marketing, advocacy, strategic customer success, or field engagement. Requires executive presence, program management, communication, Salesforce, Gong, travel, and Microsoft Office proficiency.
Microsoft Office, Microsoft PowerPoint, Salesforce, Gong
think-cell: Software for creating professional charts and layouts in PowerPoint.
6+ YOEBachelor’s degree and 6+ years in customer marketing, advocacy, strategic customer success, or field engagement. Requires program management, executive communication, Salesforce, Gong, Microsoft Office, PowerPoint, and periodic travel.
Microsoft Office, Microsoft PowerPoint, Salesforce, Gong
San Francisco or Los Angeles or Denver or Austin or Chicago or New York City or Seattle or Toronto
$100k-$105k/yrRemoteFull Time
Invoca: AI platform for conversation intelligence and revenue execution.
4+ YOERequires 4+ years in Customer Success or Account Management, 3+ years with enterprise software, AI fluency, project management, executive communication, and B2B SaaS experience; healthcare or regulated-industry experience preferred.
Gainsight, Salesforce, Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, Genesys, Five9, CCaaS, AI
Crusoe: Provides energy-efficient cloud infrastructure powered by stranded and renewable energy.
Bachelor's degree, proven customer success/technical account management experience, strong communication, familiarity with cloud/AI/ML concepts and Kubernetes, ability to deliver training and strategic guidance.
2+ YOERequires 2–5 years of customer success, client-facing, account management, consultative sales, or financial services experience; Salesforce and engagement-tool experience; strong communication and organizational skills; bachelor's degree preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Salesforce, SalesLoft, Cadence, Bloomberg Terminal, Refinitiv, FactSet, Tableau, Power BI, Looker
2+ YOERequires 2–5 years in customer success, client-facing, account management, consultative sales, or financial services; CRM experience; strong communication, organization, relationship-building, and problem-solving skills. Bachelor's degree required.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Salesforce, SalesLoft, Cadence, Bloomberg Terminal, Refinitiv, FactSet, Tableau, Power BI, Looker
LightTable: AI-powered platform for automated construction document quality control.
5+ YOE5–10 years B2B SaaS customer success experience; builder mindset; strong commercial instincts, communication, and relationship skills; AI or construction familiarity preferred.
365 Retail Markets: Global provider of unattended retail and self-checkout technology.
Previous SaaS, customer success, or client-facing experience required; CRM and Microsoft Office Suite proficiency, strong communication, organization, multitasking, troubleshooting, and analytical skills required.
United States or Arizona or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Alaska or Colorado or Texas or Illinois or Washington or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or District of Columbia
$66k-$88k/yrRemoteFull Time
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
2+ YOE2+ years customer success/account management/sales experience, enterprise SaaS preferred; strong communication, problem-solving, stakeholder management, technical product experience, and a bachelor's degree.
Denver or New York City or Copenhagen or Amsterdam or Edinburgh or Hamburg or London or Melbourne or Milan
$95k-$110k/yrOnsiteFull Time
TrustpilotLondon Stock Exchange: TRST: Operates an online consumer review and business insights platform.
5+ YOE5+ years in Customer Success or Account Management owning enterprise/strategic SaaS customers; drive product adoption, retention and NPS; strong executive communication, data analysis, and technical proficiency with CRM systems.
Flexential: Provider of secure data center colocation and cloud infrastructure.
2+ YOE2-3 years B2B customer success experience, CRM and Microsoft Office proficiency, strong communication, presentation, technical aptitude, time management, and statistical analysis skills.
London or San Francisco or New York City or Denver or Paris or Berlin or Sydney or Mexico City or United States or Europe
HybridFull Time
Watershed: Software platform for corporate carbon accounting and climate reporting.
5+ YOE5+ years CSM experience in SaaS with enterprise customers, proven success in EMEA, executive relationship management, strong communication and project management; willing to travel ~10% and work from London office four days/week.
Uptick: Job management software for fire and safety maintenance providers.
Customer-focused manager with project management, analytical thinking, product expertise, strong communication, and technical SaaS proficiency; able to build client relationships and drive customer value.
Envoy: Unified workplace management platform for hybrid office operations.
3+ YOE3+ years in customer success or revenue operations, strong Excel/SQL skills, experience with Salesforce, BI and CS tooling, program management, and stakeholder communication.
Microsoft Excel, Google Sheets, SQL, Salesforce, Looker, Omni, Vitally, Gainsight, Jira, Intercom, Okta, Microsoft Azure, Microsoft Teams, Slack, ServiceNow, DocuSign, LenelS2, Brivo, Genetec, Honeywell, Cisco Meraki, Avigilon Alta, Descartes Visual Compliance
AppianNASDAQ: APPN: Provides a low-code platform for enterprise-grade process automation.
10+ YOEBachelor’s degree, 10+ years in technology or technical consulting, customer advisory and enterprise platform expertise, consulting and executive communication skills, project management, agile practices, and willingness to travel.
Appian, AI, robotic automation, Data Fabric, SaaS, PaaS, Employee Assistance Program (EAP), Employee Stock Purchase Program (ESPP)
Campminder: Cloud-based management software for the summer camp industry.
Manage a mid-market customer portfolio, run business reviews, analyze account data, identify churn risk, advocate for customer needs, and use AI and success tools efficiently.
AutodeskNASDAQ: ADSK: Developing software for architecture, engineering, and entertainment industries.
Up to 5 years customer-facing experience (Customer Success, Account Management, Sales, Renewals); ability to build success plans and business cases; strong executive communication; customer-first mindset; ability to manage multiple complex accounts.