117 customer success manager jobs at 84 companies in Ewing, NJ
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Customer Success Manager
Jersey City, New Jersey, United States
OnsiteFull Time
Neptune Retail Solutions: Offers omnichannel marketing and media solutions for retailers.
2+ YOEBachelor’s degree; 2-3 years in Campaign Management, Customer Success, or Client Services; strong organization, communication, and multitasking; proficient with Office; Salesforce a plus.
Tri-Imaging Solutions: Provider of medical imaging parts, repair, and technical training.
3+ YOERequires 3–5 years in sales, client success, or account management in B2B VoIP or telecommunications, SMB account management, CRM experience, technical troubleshooting, and customer relationship skills. Bachelor's preferred.
FreedomPay: A technology providing a unified commerce and payments platform for enterprise customers across industries.
4+ YOEBachelor's or equivalent, 4+ years customer-facing experience (Customer Success/Account Management/Consulting), SaaS/technology experience, strong communication and presentation skills, CRM familiarity, willingness to travel up to 20%.
Wallenius WilhelmsenOslo Stock Exchange: WAWI: Global provider of shipping and vehicle logistics services.
5+ YOE5–10 years in customer success/account management/shipping/logistics; bachelor’s degree in business, engineering, or supply chain (or equivalent); strong communication, problem solving, and data/analytical skills.
Relay Commerce: Acquires and operates a portfolio of e-commerce software brands.
5+ YOE5+ years in customer-facing SaaS roles with customer success/account management; experience leading or mentoring teams; strong communication, analytics, and process-building skills; CRM/CS tool and Google Workspace proficiency; comfortable using AI tools.
iCIMS: An enterprise hiring platform providing AI-powered talent acquisition technology and connected hiring experiences.
7+ YOE1+ MgmtBachelor's degree or equivalent experience; 7–11+ years in customer success or related SaaS functions, including 1+ year of senior manager leadership experience and people management.
Clerri: A membership platform helping dental practices grow recurring revenue.
5+ YOE5+ years customer-facing experience (Customer Success, Support, or Account Management), software product experience, strong communication and client-management skills, bachelor’s degree required; Salesforce and dental experience are a plus.
LearnUpon: Software for managing employee, partner, and customer training.
5+ YOE5+ years in SaaS customer success or account management, experience with enterprise/high-value customers, renewal and expansion focus, strong communication and strategic skills, experience using AI tools.
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
4+ YOERequires 4+ years in account management, customer success, or post-sales; measurable growth and retention results; restaurant industry knowledge; advanced analytics; and strong presentation and influencing skills.
3+ YOERequires 3+ years in customer success, solutions consulting, implementation, account management, product support, or similar; SaaS or digital product experience; demo, training, integration, API, and project management skills.
Chicago or Kennesaw or Dallas or Indianapolis or Philadelphia or Waltham
$99k-$173k/yrHybridFull Time
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
5+ YOEBachelor's degree, 5+ years in SaaS customer success and healthcare knowledge required. Requires project management, CRM familiarity, clinical decision support knowledge, executive engagement, and excellent communication skills.
SaaS, clinical decision support (CDS), customer success platforms, CRMs
Miami or New York City or Philadelphia or Los Angeles or London or Nairobi or Bangalore or Delhi or Mumbai or Jakarta
$85k-$110k/yrRemoteFull Time
rePurpose Global: Helps brands measure and offset their plastic footprint.
3+ YOE3+ years CSM experience owning a book of business, strong project management, comfort with large data sets and compliance workflows, HubSpot experience, strong written and verbal communication.
Sago: Provides qualitative and quantitative market research and data.
15+ YOEBachelor's degree required, 15+ years progressive leadership in customer success/operations/market research or related fields; strong quantitative research, panel management, financial acumen, and team leadership skills.
HoneywellNASDAQ: HON: Manufactures aerospace products, building technologies, and industrial control systems.
3+ YOERequires 3+ years in customer success, account management, or customer-facing roles, B2B SaaS and CRM experience, relationship management, cross-functional collaboration, and strong communication and analytical skills.
G-P: SaaS platform for global hiring and compliance management.
6+ YOE3+ Mgmt6+ years leading enterprise customer success or post-sales commercial teams with 3+ years managing managers, APAC experience, CRM/Salesforce and MS Office proficiency, strong commercial and analytical skills.
CRM, Salesforce, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
4+ YOE4+ years in account management or customer success, track record driving growth and retention, executive presence, restaurant industry knowledge, advanced analytics skills using Salesforce/Outreach/Tableau/Sigma.
The Institutes: Provides professional certifications and education for the insurance industry
1+ YOEHigh school diploma or equivalent and 1–3 years in customer success, service, communications, sales, or account management. Requires accurate communication of complex product and policy information.
Osmo: Digitizing the sense of smell using artificial intelligence technology.
6+ YOE6+ years in customer success, operations, manufacturing coordination, supply chain, or project management; strong communication, stakeholder management, problem-solving, and organizational skills; experience supporting customer-facing manufacturing programs; familiarity with production planning and ERP/CRM/project management systems.
United States or Chicago or New York City or Bridgewater
$131k-$252k/yrHybridFull Time
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
4+ YOE3+ MgmtBachelor's or Master's in related field (or equivalent experience), 4–6+ years customer success/portfolio management experience, 3+ years people management, program and consumption management, and project management or Prosci certification preferred.