31 customer success manager jobs at 24 companies in Hamden, CT
1mo
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Customer Success Manager
Plainville, Connecticut, United States
OnsiteFull Time
7+ YOE7+ years in customer success or related B2B support leadership; experience leading teams, coaching, KPI-driven problem solving, CRM/ERP familiarity; Salesforce and Oracle (JDE) preferred.
Salesforce, Oracle (JDE), CRM, ERP, case management, reporting, automation, digital tools
2w
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Senior Manager, Customer Success
Raleigh or Norwalk or Canada or United States
$150k-$175k/yr HybridFull Time
10+ YOE5+ MgmtRequires 10+ years of customer success, account management, or related commercial experience and 5+ years of team leadership and sales strategy management, ideally serving utility or high-tech customers.
Salesforce
1mo
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Customer Success Manager
Plainville, Connecticut, United States
$101k-$187k/yr OnsiteFull Time
7+ YOE7+ years in customer success or related B2B support leadership; experience leading teams, driving KPIs, problem solving, cross-functional influence; familiarity with CRM/ERP and reporting systems; bachelor's degree preferred.
Salesforce, CRM, ERP, Oracle (JDE)
1mo
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Customer Success Manager
Bridgehampton, New York, United States
$26-$30/hr OnsiteFull Time
2+ YOE2+ years customer service/hospitality/operations experience, strong communication, problem-solving, office management, ability to lift 25 lbs, real estate experience a plus.
Maven, UrbanSitter
1w
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Sr. Customer Success Manager
Atlanta or Groton
HybridFull Time
2+ YOERequires 2–4 years of related experience, a bachelor's degree, strong analytical, problem-solving, communication, organization, relationship-building, and multitasking skills.
Microsoft Office 365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Salesforce
2mo
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Customer Success Manager- North America
Trumbull or United States or North America
$90k-$120k/yr RemoteFull Time
3+ YOEBachelor's degree required; 3+ years in life sciences/genetics; embryology/IVF lab experience preferred; strong embryology/andrology workflow knowledge; ability to interpret clinical study findings; strong communication and independent work skills; ability to travel (~25%).
4w
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Customer Success Representative
White River Junction or Woburn or South Windsor or Warwick or Norwood or South Portland
$30/hr HybridFull Time
1+ YOEBachelor's degree, 1+ year customer service experience, strong communication, Microsoft Office proficiency, ability to verify insurance and manage accounts, English fluency; Spanish preferred.
Microsoft Office
3mo
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Success Manager
Stamford, Connecticut, United States
RemoteFull Time
3+ YOE3+ years in sales, account management, operations, or revenue-focused customer success; ability to travel; proficiency with Microsoft Office; CRM experience preferred.
Microsoft Office, CRM
1w
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Chronosphere - Customer Success Architect
New York City or Bridgeport or Boston or Baltimore or Harrisburg
$142k-$230k/yr RemoteFull Time
5+ YOERequires 5+ years in technical customer-facing roles, experience managing complex $1M+ ARR customers, executive communication, project and stakeholder management, and knowledge of observability, monitoring, Kubernetes, Prometheus, OpenTelemetry, and distributed systems.
Kubernetes, Prometheus, OpenTelemetry
1mo
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Principal Customer Success Manager (817)
Stamford or New York City
$198k-$230k/yr HybridFull Time
10+ YOE10+ years IT experience with 5+ years in technical consulting or customer-facing technical roles; experience with RDBMS, cloud platforms, Linux/Windows, Docker/Kubernetes; strong communication and account retention track record; willingness to travel 30–40%.
DB2, Oracle, MS-SQL, PostgreSQL, Snowflake, Databricks, Redshift, BigQuery, Hadoop, SQL, RHEL, SUSE, Solaris, AIX, Windows, Docker, Kubernetes, CI/CD, Protegrity, Thales, Voltage, Immuta, BigID, Privacera, Collibra, LangChain, LlamaIndex, Bedrock, Azure OpenAI, Vertex AI
1mo
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Client Success Manager
Purchase, New York, United States
$85k-$135k/yr OnsiteFull Time
1+ YOE1+ years equity compensation administration experience (B2B), knowledge of global and complex equity plans, ability to pass CEE exam and obtain CEP designation, strong client management, project management, analytical and communication skills.
Shareworks, Equity Edge Online
1mo
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Client Success Manager
Purchase, New York, United States
$85k-$135k/yr OnsiteFull Time
1+ YOE1-5 years equity compensation administration/B2B experience; knowledge of global and complex equity plans; must pass CEE exam and obtain CEP designation; strong client management, project management, analytical and communication skills.
Shareworks, Equity Edge Online
3mo
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Customer Success & Implementation Manager - Designer Platform
Stamford, Connecticut, United States
OnsiteFull Time
3+ YOE3–5 years in onboarding/implementation and brand, marketing, or content roles; preferably in B2B SaaS or to-the-trade; strong onboarding and communication skills.
Loom, Descript, Camtasia, Figma, Canva, Adobe Creative Suite
6d
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Client Success Manager (MedInsight)
Seattle or Atlanta or Appleton or Boise or Wakefield or South Burlington or Chicago or Dallas or Windsor or Houston or Indianapolis or Little Falls or Pasadena or Brookfield or Eden Prairie or Omaha or Irvine or Berwyn or Phoenix or Portland or Portland or San Diego or San Francisco or St. Louis or Salt Lake City or Tampa or Walnut Creek
$79k-$145k/yr RemoteFull Time
5+ YOEBachelor’s degree or equivalent experience; 5+ years in data analytics, healthcare, or related fields; client operations, cross-functional coordination, healthcare data, and strong communication skills.
Databricks, Microsoft Azure, Azure DevOps, Jira, Python, R, SQL, EHR
1w
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Associate Client Success Director
Greenwich or United States
$86k-$240k/yr RemoteFull Time
8+ YOEBachelor's degree required; 8+ years of healthcare industry experience, client success or relationship management experience, strong analytical and presentation skills, healthcare claims and EMR knowledge, and value-based care experience.
EMR
1mo
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Udacity LearnVantage Mid-Market Account Success Management Associate Manager
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yr RemoteFull Time
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
1mo
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IT Project Manager/Customer Success Manager
Boca Raton or Brooklyn or Melville or Cherry Hill or West Caldwell
$85k-$95k/yr OnsiteFull Time
Experience at an MSP, project management and customer relationship skills, data analysis and reporting, familiarity with IT infrastructure, ticketing platforms, and Microsoft Office.
Connectwise, Microsoft Suite
3w
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Udacity LearnVantage Mid-Market Account Success Management Associate Manager
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$68k-$126k/yr RemoteFull Time
5+ YOE4+ MgmtRequires 5+ years in Customer Success, Account Management, Professional Services, or SaaS; 4+ years leading teams of 5+; SaaS metrics, renewals, executive presentations, cross-functional leadership, and bachelor's degree.
SaaS, ARR, MRR, NRR, GRR, CAC, LTV
1w
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One Stop Student Success Specialist
Storrs or Connecticut
$54k-$58k/yr OnsiteFull Time
2+ YOEBachelor's degree and two years of related full-time experience, or equivalent combination. Requires high-volume customer service, detail orientation, independent judgment, communication, organization, problem-solving, and data system experience.
PeopleSoft
1mo
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Enterprise Manager - Life Sciences
Seattle or Chicago or Hartford or Boston or Austin or Tampa or Philadelphia or Hoboken or Salt Lake City or Providence or Portland or Atlanta or Raleigh or Nashville or Newark or Columbus or Phoenix
RemoteFull Time
3+ YOE3+ years client services/consulting/customer success in life sciences, experience with pharma clients, strong communication, data analysis, and organizational skills; BS/BA required.
Tableau, Microsoft Excel, Salesforce, CRM
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