United States or New York City or Los Angeles or Costa Rica or Philippines or Canada or United Kingdom or Australia or Quebec or Ontario or Alaska or Hawaii or Puerto Rico or Louisiana or Oklahoma
$113k-$125k/yrRemoteFull Time
Elite: AI-powered SaaS platform providing financial, invoice, time, and data management to law firms.
3+ YOEBachelor's degree or equivalent; 3–5 years in customer success or account management, including 2+ years in legal or finance technology; enterprise SaaS experience, customer education, analytics, and complex account management.
Mamba Logistics, Inc.: Amazon Delivery Service Partner delivering customer packages through its own drivers in California.
2+ YOERequires a high school diploma and 2–4 years of customer success, account management, logistics, transportation, customer service, or operations experience, plus communication, organization, and problem-solving skills.
CRM, email, spreadsheets, Transportation Management System (TMS)
Gatekeeper Systems: Private U.S. retail technology providing loss prevention, shopping-cart management, and analytics solutions to retailers.
5+ YOERequires 5+ years in Customer Success, Account Management, or retail operations, ideally with enterprise or multi-location retail customers, plus commercial, executive communication, data, and cross-functional skills.
LettrLabs: Private direct-mail marketing software helping brands automate personalized handwritten and printed campaigns with in-house robotics.
5+ YOERequires 5–8 years in Customer Success, Onboarding, or Account Management; technical fluency with integrations, SaaS, CRMs, marketing automation, data workflows, and AI tools; strong communication and prioritization skills.
Claude, Zapier, Google Workspace, Google Docs, Google Sheets, Google Slides, HubSpot, Salesforce, Shopify, Klaviyo, Slack, Confluence
Otter: Restaurant POS software for restaurant operators that unifies ordering, payments, delivery apps, and kitchen operations.
5+ YOERequires 5+ years in customer success, enterprise account management, or strategic consulting; enterprise relationship management, restaurant-tech knowledge, communication, data analysis, and cross-functional influence.
Otter: Restaurant POS software for restaurant operators that unifies ordering, payments, delivery apps, and kitchen operations.
5+ YOE5+ years in Customer Success, enterprise account management, or strategic consulting; enterprise relationship management, restaurant or delivery technology knowledge, communication, data analysis, and cross-functional influence.
Northbeam: Private marketing analytics software helping DTC and ecommerce brands measure advertising and improve profitable growth.
3+ YOEBachelor’s degree and 3+ years in Customer Success, Account Management, or Technical Support, preferably for enterprise or eCommerce customers. Requires SaaS, analytics, troubleshooting, CRM, and cross-functional coordination experience.
Facebook Ads Manager, Google Analytics, TikTok Seller Center, HubSpot, CRM
United States or Austin or San Francisco or New York City or Seattle or Los Angeles or Chicago or Gurugram or Bengaluru
$160k-$190k/yrRemoteFull Time
SentiLink: Your fraud and risk partner
7+ YOE7+ years experience in fraud/identity customer success, account management, or consulting; experience with Salesforce/Salesloft preferred; US work authorization and residence required; willingness to travel up to 15%.
New York City or Los Angeles or San Francisco or Austin or Buenos Aires or São Paulo or London or Berlin or Barcelona or Tel Aviv or Bangalore or Beijing or Seoul or Spain or Europe
RemoteFull Time
Singular: Marketing measurement and analytics platform helping marketers unify advertising data, measure ROI, and optimize customer acquisition.
3+ YOE3+ years in SaaS client services/customer success/account management; experience leading technical implementations; strong knowledge of mobile marketing/ad tech; excellent communication and presentation skills; Bachelor’s in Business or Marketing.
Ventura Foods: Privately held food manufacturer creating dressings, sauces, mayonnaises, oils, and solutions for foodservice, retail, and manufacturing customers.
3+ YOEBachelor's degree required; 3+ years in innovation, marketing, customer marketing, category management, or sales with innovation project experience; customer-facing experience and Microsoft Office proficiency required.
Helium 10: E-commerce SaaS platform helping Amazon, Walmart, and TikTok Shop sellers research, advertise, list, and manage their businesses.
5+ YOE5+ years in customer success, account management, or retention; hands-on Amazon Seller Central Ads or Helium 10 Ads experience; expertise in campaign management, bidding, targeting, ROI, lifecycle strategy, data analysis, automation, CRM, and customer engagement.
Qlub: Private fintech providing QR ordering, digital menus, and contactless payments for restaurants and hospitality businesses.
1+ YOERequires 1–3 years of customer support or operations experience, strong written and verbal communication, multitasking, prioritization, problem-solving, attention to detail, and a customer-focused attitude.
CompassNYSE: COMP: Technology-driven residential real estate brokerage and software platform.
2+ YOE2+ years customer-facing experience, strong communication and problem-solving, ability to lift 25 lbs, experience with training and enterprise tools a plus.
Miami or New York City or Philadelphia or Los Angeles or London or Nairobi or Bangalore or Delhi or Mumbai or Jakarta
$85k-$110k/yrRemoteFull Time
rePurpose Global: Leading packaging sustainability and compliance platform for consumer companies.
3+ YOE3+ years CSM experience owning a book of business, strong project management, comfort with large data sets and compliance workflows, HubSpot experience, strong written and verbal communication.
Copper: Private digital asset infrastructure provider helping institutional investors custody, trade, settle, and manage collateral across global markets.
Respond to customer inquiries via phone, email, and chat; resolve issues; log interactions in CRM; strong verbal/written communication, problem-solving, and experience with Zendesk or Salesforce preferred.
Vermillio: AI licensing and protection helping studios, music labels, talent, and creators monitor, control, and monetize IP.
6+ YOE6+ years account management/customer success in SaaS, 5+ years music industry experience preferred; strong reporting, analytical, licensing and entertainment industry knowledge; willing to travel periodically.
United States or New York City or California or Seattle or Washington or Austin or Chicago or Denver or Boston or Los Angeles or San Diego
$160k-$180k/yrRemoteFull Time
Signifyd: Enterprise fraud-protection software provider helping online retailers prevent fraud, abuse, and chargebacks while approving more orders.
5+ YOE5+ years in senior enterprise SaaS deployment or program management for complex strategic customers, with executive relationship-building, sales acumen, program management, communication, and collaboration skills.