104 customer success manager jobs at 73 companies in Marcus Hook, PA
1mo
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Customer Success Manager
Philadelphia, Pennsylvania, United States
HybridFull Time
4+ YOEBachelor's or equivalent, 4+ years customer-facing experience (Customer Success/Account Management/Consulting), SaaS/technology experience, strong communication and presentation skills, CRM familiarity, willingness to travel up to 20%.
CRM, API
1mo
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Manager, Customer Success
Florianópolis or Philadelphia or Lisbon
RemoteFull Time
5+ YOE5+ years in customer-facing SaaS roles with customer success/account management; experience leading or mentoring teams; strong communication, analytics, and process-building skills; CRM/CS tool and Google Workspace proficiency; comfortable using AI tools.
Google Workspace, HubSpot, Intercom, Zendesk, ChurnZero, Gainsight, ChatGPT, Claude, Gemini, Copilot, Shopify, Klaviyo
2mo
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Customer Success Manager, SMB
Wayne or Chesterbrook or United States
$75k/yr HybridFull Time
5+ YOE5+ years customer-facing experience (Customer Success, Support, or Account Management), software product experience, strong communication and client-management skills, bachelor’s degree required; Salesforce and dental experience are a plus.
Salesforce
1mo
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Enterprise Customer Success Manager
Philadelphia, Pennsylvania, United States
HybridFull Time
5+ YOE5+ years in SaaS customer success or account management, experience with enterprise/high-value customers, renewal and expansion focus, strong communication and strategic skills, experience using AI tools.
AI tools, APIs, Single Sign-On (SSO)
5d
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Senior Customer Success Manager
Atlanta or Philadelphia
HybridFull Time
2+ YOERequires 2–5 years in customer success or account management, preferably B2B SaaS, with strategic, analytical, relationship, commercial, and healthcare industry skills; customer-facing travel up to 20%.
1mo
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Senior Customer Success Manager
Vineland, New Jersey, United States
HybridFull Time
7+ YOE7+ years in customer success/technical account/project management in data center, energy, or high-tech industrial sectors; executive presence; crisis management; strong communication and problem-solving; full professional English.
3w
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Customer Success Manager, User Engagement
Chicago or Kennesaw or Dallas or Indianapolis or Philadelphia or Waltham
$99k-$173k/yr HybridFull Time
5+ YOEBachelor's degree, 5+ years in SaaS customer success and healthcare knowledge required. Requires project management, CRM familiarity, clinical decision support knowledge, executive engagement, and excellent communication skills.
SaaS, clinical decision support (CDS), customer success platforms, CRMs
2mo
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Customer Success Manager
Miami or New York City or Philadelphia or Los Angeles or London or Nairobi or Bangalore or Delhi or Mumbai or Jakarta
$85k-$110k/yr RemoteFull Time
3+ YOE3+ years CSM experience owning a book of business, strong project management, comfort with large data sets and compliance workflows, HubSpot experience, strong written and verbal communication.
HubSpot
2mo
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Sr. Manager, Customer Success
Singapore or Asia or California or Philadelphia
RemoteFull Time
6+ YOE3+ Mgmt6+ years leading enterprise customer success or post-sales commercial teams with 3+ years managing managers, APAC experience, CRM/Salesforce and MS Office proficiency, strong commercial and analytical skills.
CRM, Salesforce, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3w
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Customer Success Specialist
Malvern, Pennsylvania, United States
HybridFull Time
1+ YOEHigh school diploma or equivalent and 1–3 years in customer success, service, communications, sales, or account management. Requires accurate communication of complex product and policy information.
SIMMS, FreshDesk, CRM
6d
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Sr Mgr, Customer Success Mgmt
Philadelphia, Pennsylvania, United States
RemoteFull Time
10+ YOE10+ years in customer success, account management, consulting, technical engineering, development, solution development, or product management within B2B SaaS; portfolio and team leadership experience; bachelor's degree in IT, computer science, or related field.
6d
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Sr Mgr, Customer Success Mgmt
Philadelphia, Pennsylvania, United States
RemoteFull Time
10+ YOERequires 10+ years in customer success, account management, consulting, or related technical roles; experience leading CS teams in technical or cybersecurity environments; and a bachelor's degree in IT, computer science, or related field.
1w
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Strategic Customer Success Manager
New York City or Philadelphia
$115k-$226k/yr HybridFull Time
9+ YOERequires 9–12+ years in technical customer-facing roles, 6+ years managing strategic-account health and revenue, C-suite communication skills, and a bachelor's degree in Computer Science, STEM, or equivalent experience.
MongoDB, MongoDB Atlas, AWS, Google Cloud, Microsoft Azure
1mo
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Customer Success Manager
Wilmington or Logan
HybridFull Time
3+ YOE3+ years B2B account management experience; strong client relationship, negotiation, analytical and communication skills; comfort with technology, CRM usage, and presenting to executives.
Microsoft Teams, Microsoft PowerPoint, Microsoft Excel, Salesforce CRM
3d
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VP, Customer Success
Exton, Pennsylvania, United States
HybridFull Time
12+ YOE5+ Mgmt12+ years in customer success, account management, or related revenue leadership in B2B enterprise software, including 5+ years of people leadership; retention and expansion revenue ownership required.
AI
3d
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VP, Customer Success
Exton, Pennsylvania, United States
HybridFull Time
12+ YOE5+ MgmtRequires 12+ years in customer success, account management, or related revenue leadership in B2B enterprise software, including 5+ years of people leadership and experience owning retention and expansion targets.
AI, Customer Success technology
1w
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East Regional Energy Savings Customer Success Manager Job
United States or Lancaster
$80k-$120k/yr RemoteFull Time
5+ YOE5–10 years in customer success, sales support, project coordination, or related work; 3–5 years outside sales; construction or building-products experience; bachelor's degree or equivalent; high school diploma/GED.
Salesforce (SFDC)
3mo
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Assistant Customer Success Manager
Bristol, Pennsylvania, United States
OnsiteFull Time
3+ YOE2+ MgmtBachelor's degree preferred; 3+ years call center experience in financial services; 2+ years supervisory experience.
Salesforce, Zoom, Online Banking, Chat Platform, Call Center Software
3mo
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Customer Success Associate
San Francisco or Salt Lake City or Chicago or Nashville or Philadelphia or United States
$47k-$60k/yr RemoteFull Time
2+ YOEBachelor's degree or equivalent experience, 2-3 years in implementation/account management or related field, prior healthcare experience, strong customer service and escalation handling, excellent communication and analytical skills.
Salesforce
2mo
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Principal Strategic Customer Success Account Manager (AI Enabled, High-Touch)
King of Prussia or United States
$115k-$149k/yr RemoteFull Time
10+ YOE10+ years experience (including 8+ in Customer Success), strategic account management, executive engagement, data-driven decision making, strong communication, experience with Salesforce and Gainsight; bachelor's degree preferred.
Salesforce, Gainsight, ERP, SaaS, AI-enabled tools
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