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551 customer success manager jobs at 322 companies in Milpitas, CA

1w
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Customer Success Manager
Seattle or San Francisco
$120k-$150k/yr HybridFull Time
Supio
Supio: Private legal AI software serving plaintiff, personal injury, and mass tort law firms.
3+ YOEBachelor's degree or equivalent experience, 3–5+ years in customer success, account management, or client-facing roles, strong communication, analytical, problem-solving, CRM, and customer success tool skills.
CRM platforms, customer success tools
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2w
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Customer Success Manager
New York City or San Francisco or Austin or London or Honolulu
OnsiteFull Time
Listen Labs
Listen Labs: Private AI-driven customer research platform helping companies interview people at scale and turn responses into actionable insights.
4+ YOERequires 4–8 years of professional experience, ideally in customer success, account management, or SaaS; proven relationship management, adoption, retention, and account growth skills.
AI, GPU
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3d
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Customer Success Manager
San Francisco or United States
$100k-$130k/yr HybridFull Time
Rad AI
Rad AI: Healthcare AI software helping radiologists automate reporting and patient follow-up while reducing documentation burden.
3+ YOEBachelor’s degree or higher and 3+ years of customer success experience in healthcare. Requires relationship management, communication, project management, SaaS implementation knowledge, and Western time zone availability.
SaaS, Artificial Intelligence (AI)
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2mo
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Customer Success Manager
San Francisco or New York City
$97k-$120k/yr HybridFull Time
Hover
Hover: Proptech turning property photos into 3D models, measurements, designs, and estimates for homeowners, contractors, and insurers.
3+ YOE3+ years in customer success/account management or implementation; lifecycle management from onboarding to renewal; experience managing a large book of accounts, onboarding/training, strong communication, and using data/CRM tools.
CRM
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3w
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Customer Success Manager
Los Altos, California, United States
$110k-$150k/yr OnsiteFull Time
Descope
Descope: Private identity-platform software helping developers add customer and agentic authentication, MFA, SSO, and access control.
3+ YOE3–5 years in customer success or account management, experience with scaled/tech-touch programs, CRM/BI tools, strong communication and technical aptitude.
HubSpot, Looker, FunnelStory
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1mo
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Customer Success Manager
San Francisco, California, United States
$150k-$220k/yr OnsiteFull Time
Coframe
Coframe: AI technology that automates website optimization and personalization for businesses.
3+ YOE3+ years B2B SaaS customer success or account management, metrics-driven, strong negotiation and demo skills, ROI storytelling, relationship building with senior stakeholders.
OpenAI
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1w
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Customer Success Manager
Mountain View, California, United States
$75k-$100k/yr OnsiteFull Time
Creatify Lab
Creatify Lab: AI advertising platform helping marketers create, test, optimize, and publish video ads at scale.
5+ YOE5+ years in Customer Success, Account Management, or related SaaS/technology roles. Requires exceptional communication, problem-solving, analytical, relationship-building, and cross-functional collaboration skills.
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2mo
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Customer Success Manager
San Francisco, California, United States
$87k-$139k/yr HybridFull Time
Box
BoxNYSE: BOX: Intelligent content management and collaboration platform.
2+ YOE2+ years customer success or account management experience managing a book of business; strong relationship, communication, and operational skills; ability to lead demos and drive adoption; hybrid San Francisco-based with regional travel as needed.
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2mo
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Customer Success Manager
San Francisco or California or Texas or Colorado or Illinois or New York or Washington
$130k-$178k/yr OnsiteFull Time
Okta
OktaNASDAQ: OKTA: Identity management and access control software provider.
3+ YOE3+ years in customer success/account management with enterprise customers (preferably SaaS); strong relationship-building, presentation, analytical and problem-solving skills; experience engaging C-level stakeholders; willing to travel up to 25%.
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2mo
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Customer Success Manager
Germany or New York City or San Francisco or Dallas
€65k-€80k/yr RemoteFull Time
Canary Technologies
Canary Technologies: AI-powered hospitality software provider helping hotels and resorts manage guest experiences, operations, and revenue.
3+ YOE3+ years customer success/account management in B2B SaaS; native-level German and English; experience with Gainsight, Salesforce, and Claude; strong data literacy and process engineering; hospitality experience desirable.
Gainsight, Salesforce, Claude
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1mo
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Customer Success Manager
Fremont, California, United States
OnsiteFull Time
Kastle Systems
Kastle Systems: Managed security services provider for commercial and residential properties.
2+ YOEBachelor's degree preferred; 2-4 years account management/customer success experience; strong client relationship, communication, technical competence and training skills; experience with Microsoft Dynamics CRM and AX.
Microsoft Dynamics CRM, AX
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2d
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Customer Success Manager
San Francisco or North America
HybridFull Time
Ent
Ent: Intent-aware cybersecurity software protects enterprises by monitoring human and AI work and intervening in risky activity.
6+ YOERequires 6+ years in Customer Success, technical product experience, enterprise account management, and technical fluency. Must be based in the San Francisco Bay Area and work onsite 2–3 days weekly.
Ent.ai
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1w
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Customer Success Manager - Columbia
Colombia or San Francisco or Toronto
$35k-$40k/yr RemoteFull Time
Owner.com
Owner.com: AI restaurant software platform helping independent U.S. restaurants grow online sales and manage digital operations.
2+ YOERequires 2+ years in customer success or account management, proven account or full-cycle sales results, customer success tool experience, B2B2C experience, and full English fluency.
Salesforce, Sales Loft, TalkDesk, Gong, Loom, Metabase
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6d
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Senior Manager, Customer Success
Chicago or New York City or Atlanta or Dallas or San Francisco
$150k-$227k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: The #1 AI CRM driving customer success together.
10+ YOE10+ years in sales, customer success, SaaS platforms, or related fields; proven customer success record, large customer portfolio leadership, matrix collaboration, C-level communication, objection handling, and risk management.
AI, Data, CRM, SaaS, Agentforce
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2mo
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Customer Success Manager
San Francisco, California, United States
$90k-$130k/yr OnsiteFull Time
Mach9
Mach9: AI CAD software for civil-engineering and infrastructure teams, turning LiDAR into engineering-ready maps and CAD deliverables.
Customer Success experience with project management instincts, strong communication with technical and non-technical audiences, onboarding and project execution skills, ability to travel ~25%, familiarity with Google Workspace, Notion, and Pylon; HubSpot and SQL are nice to have.
Google Workspace, Notion, Pylon, HubSpot, SQL
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2mo
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Manager, Customer Success
Mountain View or Chicago
HybridFull Time
ThoughtSpot
ThoughtSpot: Private technology that provides AI-powered analytics and business-intelligence software to enterprises.
5+ YOE2+ Mgmt2+ years managing customer success/post-sale teams; 5+ years in enterprise SaaS CS or AM; proven NRR and adoption growth; coaching, operational rigor, data fluency, cross-functional collaboration; AI literacy and LLM experience.
Spotter, SpotterViz, LLMs
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3mo
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Customer Success Manager
San Francisco, California, United States
HybridFull Time
Worktrace AI
Worktrace AI: AI workflow automation platform helping enterprise teams discover, map, and automate repetitive work.
6+ YOE6+ years in customer success or post-sales for technical B2B products; experience with AI tools; cross-functional collaboration; strong ownership.
Sentry, PostHog, Supabase
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1mo
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Customer Success Manager
San Francisco, California, United States
$120k-$170k/yr OnsiteFull Time
Roger Healthcare
Roger Healthcare: AI-powered home-health documentation serving agencies and clinicians with automated OASIS and routine visit charting.
3+ YOE3+ years in customer-facing, operations, or success roles; strong communicator, detail-oriented, data comfortable, fast learner, startup-ready; healthcare exposure a plus.
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1mo
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Majors Customer Success Manager
San Francisco, California, United States
$180k-$210k/yr HybridFull Time
Harvey
Harvey: Developing AI solutions for legal and professional services.
Experience in management consulting or enterprise SaaS customer success, change management for large technology projects, strong communication and strategic planning, ability to influence executives.
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Manager, Customer Success GSI
San Francisco or New York City
$265k-$320k/yr HybridFull Time
Anthropic
Anthropic: AI research developing safe and steerable AI systems.
7+ YOE2+ MgmtRequires 7+ years in customer success, account management, or customer-facing roles, 2+ years managing teams, enterprise portfolio experience, AI/ML fluency, and a bachelor's degree or equivalent experience.
Claude Platform, Claude Code, Claude Cowork
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