Inovalon: Cloud-based software for healthcare data analysis and quality.
3+ YOE3+ years customer-facing experience in customer success/account management; experience with healthcare data; strong communication, organization, and problem-solving skills.
Inovalon: Cloud platform for data-driven healthcare analytics and insights.
3+ YOE3+ years customer-facing experience in customer success/account management; healthcare data experience; strong communication, organization, and problem-solving skills; ability to coordinate cross-functional delivery.
FortiveNYSE: FTV: Manufactures professional instrumentation, industrial tools, and specialized software.
5+ YOE5+ MgmtBachelor's or equivalent experience, 5+ years in Customer Success or related customer-facing roles, 5+ years people management, experience with Salesforce/CRM, strong communication and coaching skills.
Global PaymentsNYSE: GPN: Provides payment technology and software solutions for global commerce.
3+ YOERequires 3+ years in customer success, account management, or related client-facing work; customer data analysis, relationship building, communication skills, CRM experience, and an associate's degree or equivalent experience.
All Lines Technology: Provides managed IT, cybersecurity, and cloud infrastructure services for businesses.
5+ YOEBachelor's degree or equivalent experience; 5+ years in customer success/account management or IT-related roles; 3+ years managing client relationships; strong technical acumen in infrastructure, cloud, cybersecurity; executive presentation skills.
All Lines Technology: Provides managed IT, cybersecurity, and cloud infrastructure solutions.
5+ YOEBachelor's degree or equivalent experience; 5+ years customer service/customer success/IT-related experience; 3+ years managing client relationships; technical knowledge of infrastructure, cloud, cybersecurity; executive presentation and communication skills.
5+ YOE5+ MgmtBachelor's degree or equivalent experience; 5+ years in Customer Success/Account Management and 5+ years people management; experience with Salesforce; strong communication, coaching, and change leadership skills.
KARL STORZ: Developer and manufacturer of endoscopic medical equipment.
3+ YOE3+ years consulting/project delivery experience, 5+ years technical AV/IP experience preferred; bachelor’s degree or 5 years equivalent; willingness to travel up to 90%; ability to work around hospital equipment; strong leadership and communication.
Sr. Customer Success Manager, Health Systems (Remote with Regional Travel)
Pittsburgh, Pennsylvania, United States
$130k-$150k/yrHybridFull Time
Quest DiagnosticsNYSE: DGX: Provides clinical laboratory diagnostic testing and health information services.
7+ YOEBachelor's degree, 7+ years in high-volume laboratory customer service, business acumen, strong presentation and communication skills, and a valid driver's license. Regional travel of 50–80% required.
True North: Delivers outsourced bookkeeping and financial management services to franchises.
Experience in revenue cycle management, accounts receivable and healthcare reimbursement; strong client relationship, analytical, project management, and communication skills; familiarity with Medicaid/VA payer requirements preferred.
Field Customer Success Manager (Client Management I) - REMOTE
Pittsburgh, Pennsylvania, United States
$60k-$75k/yrFieldFull Time
Net Health: Develops specialized healthcare software and analytics for outpatient care.
2+ YOELicensed physical or occupational therapist with 2 years of outpatient clinical experience, strong communication and problem-solving skills, driver's license, and willingness to travel extensively.
Limber, Remote Therapeutic Monitoring (RTM), Electronic Health Records (EHRs)
Capital OneNYSE: COF: Financial services offering credit cards, banking, and loans.
1+ YOEHigh school diploma or GED; 1+ year in Process Management and Relationship Management; willing to travel up to 50%; customer-focused sales experience.
Ashburn or Frederick or Pittsburgh or Morgantown or Ohio or Pennsylvania or Virginia or West Virginia
OnsiteFull Time
PADO AI Orchestration: AI-powered energy management software for data centers.
7+ YOE7+ years technical program management experience in data center/cloud/AI or energy infrastructure; technical scoping, KPI-driven decision making, strong communication; proficiency with Salesforce,Jira,Claude.
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$126k/yrRemoteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOE4+ Mgmt5+ years in Customer Success/Account Management/SaaS with 4+ years leading teams; experience owning SaaS metrics, renewals and expansions; bachelor’s degree or equivalent; executive presentation and cross-functional leadership skills.
Ivalua: Cloud-based procurement and spend management software platform.
5+ YOE5+ years in post-sale, field, customer, or digital marketing; proven upsell campaign success; marketing automation expertise; strong analytical, communication, organizational, and stakeholder management skills.
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$68k-$126k/yrRemoteFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
5+ YOE4+ MgmtRequires 5+ years in Customer Success, Account Management, Professional Services, or SaaS; 4+ years leading teams of 5+; SaaS metrics, renewals, executive presentations, cross-functional leadership, and bachelor's degree.
Youngstown Area Goodwill Industries: Operates retail stores to fund community employment and training programs.
High school diploma or GED, relevant career coaching or direct client service experience, valid driver's license, background checks, strong communication, customer service, deadline management, and Microsoft Office proficiency.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
Arrow International: Manufacturer of charitable gaming products and electronic bingo solutions.
Manage customer relationships and promotions for eGaming accounts; strong organizational, communication, and marketing/CRM skills; understanding of gaming KPIs preferred.
West Virginia Northern Community College: Public college offering associate degrees and technical career training.
Bachelor’s degree in business or a related field required; financial aid and office customer service experience preferred. Requires strong communication, analytical, conflict management, technical, organizational, and confidentiality skills.
Proofpoint: Provides cybersecurity solutions for email, cloud, and data protection.
3+ YOE3+ years in cybersecurity, customer success, or technical consulting with executive engagement; experience with email/cloud security, risk narratives, project management, and strong communication.