16 customer success manager jobs at 12 companies in Springfield, MI
3w
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Customer Success Manager
San Antonio or Grand Rapids or United States
$89k-$134k/yr HybridFull Time
5+ YOEBachelor's degree in business,5+ years customer service in financial services,3+ years in customer success/account management,proficient with SaaS and CRM,advanced data analysis and negotiation,35 WPM,able to lift 20 lbs.
Salesforce, Omni Analytics, CRM, Microsoft Outlook, Microsoft Word, Microsoft Excel
3w
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Customer Success Manager
San Antonio or Shavano Park or Grand Rapids or United States
$89k-$134k/yr HybridFull Time
5+ YOEBachelor's degree, 5+ years customer service in financial services, 3+ years in customer success/account management/sales, SaaS and CRM experience, Salesforce and Omni Analytics proficiency, Microsoft Office skills, strong analytical and negotiation abilities.
Salesforce, Omni Analytics, Microsoft Outlook, Microsoft Word, Microsoft Excel
3w
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Customer Success Manager
San Antonio or Grand Rapids
$89k-$134k/yr RemoteFull Time
5+ YOEBachelor's degree in business,5+ years customer service in financial services,3+ years CSM/Account Management/Sales,CRM and SaaS knowledge,Salesforce/Omni Analytics experience,advanced analytical and negotiation skills,ability to sit long periods and lift up to 20 lbs.
Salesforce, Omni Analytics, Microsoft Outlook, Microsoft Word, Microsoft Excel
1d
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Enterprise Customer Success Manager
Grand Rapids, Michigan, United States
$62k-$98k/yr FieldFull Time
3+ YOEBachelor's degree or 8 years equivalent experience, 3–4 years in account management, customer success, or sales, CRM and data analysis proficiency, strong communication, analytical, relationship-building, and stakeholder management skills.
Salesforce, Excel, Tableau, Microsoft Office Suite, CRM
1w
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Customer Success Consultant
Jackson, Michigan, United States
$34k-$95k/yr RemoteFull Time
High school diploma or equivalent, strong communication and relationship-building skills, organization, goal orientation, and Microsoft Windows experience. Customer service experience preferred; sales or account management experience is a plus.
Microsoft Windows
1mo
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Head of Customer Growth
Grand Rapids, Michigan, United States
OnsiteFull Time
7+ YOE7+ years in customer success or related leadership roles; experience with recurring revenue portfolios, retention and NRR improvement, building teams and scalable processes; highly analytical and data-driven.
Business Central, SalesPad, ERP
3w
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JIS Business Analyst II-III - Customer Success
Lansing, Michigan, United States
HybridFull Time
3+ YOERequires a bachelor's degree plus 3 years or master's degree plus 5 years of relevant experience, including business analysis, application testing, implementations, training, project coordination, or change management.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Cherwell, Zendesk, ServiceNow, ERP, CRM, HRIS, SCM
2w
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Manager, Account Management
Grand Rapids or Denver
$95k-$130k/yr HybridFull Time
2+ YOE2+ Mgmt2+ years managing account management/customer success/sales teams, ownership of net revenue retention and expansion, quota experience, strong coaching and communication, HubSpot experience, willingness to travel quarterly.
HubSpot, Attention
2w
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Manager, Account Management
Denver or Grand Rapids
$95k-$130k/yr HybridFull Time
2+ YOE2+ years managing account management/customer success/sales teams, quota/NRR ownership, experience with HubSpot, strong coaching and communication, travel quarterly, proven upsell/expansion track record.
HubSpot, Attention
1w
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CX Operations Manager
Austin or Grand Rapids or Minneapolis or Austin
HybridFull Time
6+ YOERequires 6+ years in customer success, customer experience, or revenue operations, including 2+ years in post-sales operations at a B2B SaaS or technology company, plus a relevant bachelor's degree.
Gainsight, Vitally, ChurnZero, HubSpot, Salesforce, Zendesk, Intercom, SQL, Microsoft Excel, Google Sheets, Hex
3w
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General Manager - Aviation (1778)
Grand Rapids, Michigan, United States
OnsiteFull Time
Oversee FBO operations, customer relations, safety, staffing, budgeting, and regulatory compliance; strong communication and business/accounting knowledge; valid driver's license and successful background/airport screening.
Microsoft Office
2mo
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Regional Sales Manager
Portage, Michigan, United States
OnsiteFull Time
Proven B2B technical sales success with territory growth, strong leadership, budget and margin awareness, customer-focused, excellent communication, ability to work independently, and a high school diploma.
1w
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Food Services Leader
Fremont, Indiana, United States
OnsiteFull Time
Restaurant operations experience or working knowledge, strong customer service skills, calculator and computer proficiency, teamwork, flexible availability, and successful background check.
calculator, computer
6d
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Parts & Service Management Trainee
Grand Rapids, Michigan, United States
$70k/yr OnsiteFull Time
Requires a valid driver's license, organizational and problem-solving skills, customer service ability, basic mechanical knowledge, intermediate computer skills, and successful drug, background, and physical screening.
Microsoft Office 365, Microsoft Outlook, Microsoft Word, Microsoft Excel
1w
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Food Services Leader
Fremont, Indiana, United States
$15-$22/hr OnsiteFull Time
Restaurant operations experience or working knowledge, customer service skills, computer and calculator proficiency, teamwork, flexible availability for nights, days, weekends, and holidays, and successful background check.
Calculator, Computer
4w
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Team Captain On Field Operations
Okemos, Michigan, United States
OnsiteFull Time
1+ YOEHigh school diploma or equivalent, 1+ years retail/customer-facing experience, people leadership preferred, ability to hire/train/coach teammates, and successful background check required.
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